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Added 4 hours ago
C
Mobile Financial Services Representative
CIBC
Edmonton, AB
- Full-time
Sales and Service Execution- Deliver consistent client service excellence and strong sales results to meet performance targets. Demonstrate service excellence by being visible and…
Added 15 hours ago
AA
Sales Pro (PT)
Advance Auto Parts
Dartmouth, NS
- Part-time
Achieve personal / store sales goals and service objectives
Added 1 day ago
P
Customer Service /Inside Sales Representative | Service à la clientèle / Représentant des ventes internes
PLP
Montreal, QC
- Full-time
Under stand customers needs and provide exceptional service to the CustomerAnalyze and Prepare customer quotes in a timely mannerCheck all pricing and delivery information before entering…
Added 1 day ago
LS
Account Sales Manager – OEM Manufacturer (Residential HVAC/Hydronics)
Lock Search Group
Vancouver, BC · Greater Vancouver, BC
- Full-time
Cameron Lappin of Lock Search Group, in partnership with a leading, national OEM Manufacturer in the HVAC, Hydronics and Ventilation sector, is seeking an experienced Account Sales Manager…
Added 1 day ago
EA
Enterprise Business Development Representative - Bilingual (French & English)
Expertise AI
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Company Description Expertise AI helps enterprises in traditional industries deploy AI agents that enhance sales and customer experience operations. The company’s forward-deployed engineers…
Added 1 day ago
TH
Merchandising Execution Associate Part-Time - 7058 St. Vital
The Home Depot
Canada
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 1 day ago
TH
Merchandising Execution Associate Part-Time - 7086 Winnipeg Southwest
The Home Depot
Winnipeg, MB
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 1 day ago
TH
Merchandising Execution Associate Part-Time - 7058 St. Vital
The Home Depot Canada
Winnipeg, MB
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 1 day ago
TH
Merchandising Execution Associate Part-Time - 7245 Regina Northwest
The Home Depot
Regina, SK
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 2 days ago
ST
Inside Sales Representative (PLT)
Scotia Tire & Alignment Services Limited
Mississauga, ON
- Full-time
Scotia Tire & Alignment Services Ltd., a proud member of the Tirecraft network, is seeking a motivated, sales-driven Inside Sales Representative – Passenger & Light Truck (PLT) to join our…
Added 2 days ago
TH
Merchandising Execution Associate Part-Time - 7245 Regina Northwest
The Home Depot Canada
Regina, SK
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 2 days ago
TH
Merchandising Execution Associate Part-Time - 7086 Winnipeg Southwest
The Home Depot Canada
Winnipeg, MB
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 2 days ago
TH
Merchandising Execution Associate : Part Time - MARLBOROUGH
The Home Depot Canada
Calgary, AB
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 2 days ago
C
Customer Service / Inside Sales Rep (On-site)
Concentrix
Oshawa, ON
- Full-time
Join a world-class team in Oshawa, ON, as a Customer Service / Inside Sales Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 2 days ago
HS
Inside Sales Representative
Hercules SLR
NS · Dartmouth, NS
- Full-time
We are looking for a full time Inside Sales Representative to join our team in our Stellar Industrial branch located in Dartmouth, NS. Our ideal candidate will represent Stellar Industrial…
Added 2 days ago
WM
Inside Sales Representative
Williams Machinery
Surrey, BC
- Full-time
We're looking for a driven, competitive salesperson who knows how to turn conversations into customers. This is a B2B sales opportunity for someone who enjoys prospecting, opening doors,…
Added 2 days ago
W
Representative - Inside Sales/Représentant(e) – Ventes internes
Wesco
Quebec, QC
- Full-time
As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders,…
Added 2 days ago
TM
Wireless Sales Representative
The Mobile Shop
Sussex, NB
- Full-time
…Glentel Inc., Canada’s leading wireless retailer. We are seeking Sales Representatives (Mobilists) who will guide customers towards their optimal phone and rate plan options that align with…
Added 2 days ago
WP
Customer Service Representative
Westlake Pipe & Fittings
Woodbridge, ON
- Full-time
Coordinates returned goods from customer with Sales Representative / manager’s approval. Completes all product returns or invoice adjustments in a timely manner ensuring accurate reason…
Added 2 days ago
WM
Inside Sales Representative
Williams Machinery
Surrey, BC
- Full-time
We're looking for a driven, competitive salesperson who knows how to turn conversations into customers. This is a B2B sales opportunity for someone who enjoys prospecting, opening doors,…
Added 2 days ago
G
Sales Account Manager
GMA
Montreal, QC
- Full-time
Company Description GMA is a technical sales organization that focuses on building strong, collaborative relationships between manufacturers and customers. The company operates offices…
Added 2 days ago
U
Customer Service Representative - UniFirst Canada
UniFirst
Mississauga, ON
- Full-time
…individuals who possess a strong work ethic, a commitment to quality, and above all else, a passion for delivering quality customer service, both internally and…
Added 2 days ago
W
Customer Service Representative
Westlake
Woodbridge, ON
- Full-time
Coordinates returned goods from customer with Sales Representative / manager’s approval. Completes all product returns or invoice adjustments in a timely manner ensuring accurate reason…
Added 2 days ago
OT
Inside Sales Representative
Olympia Tile+Stone Inc.
Toronto, ON
- $39,520 to $43,680 CAD / year
- Full-time
We are seeking an Inside Sales Representative to join the team at our Toronto branch. In this role, you will be the first point of contact for Stone Slab showroom customers, supporting…
Added 2 days ago
OC
Renewable Energy Sales Consultants (Outside and Inside Sales Representatives)
Outright Consulting
Toronto, ON
- Full-time
We are looking for an enthusiastic and customer-focused Inside Sales Representative to join our growing team in the residential energy sector. We offer Hybrid Schedule 3 days in office, 2…

The Fastener Group Ltd.

Inside Sales and Service Representative

Courtenay, BC, Canada

$45,000 to $48,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $45,000 to $48,000 CAD / year
Job type: Full-time
Apply by: Nov 30, 2026
Experience: 2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Posting language: English
Posted: Jun 3, 2026

Original job description

Job Overview:

We are seeking a reliable and motivated Inside Sales & Service Representative to join our growing team at our ONO Work & Safety Courtenay location. As an Inside Sales & Service Representative, your primary responsibilities will include processing customer orders and addressing inquiries related to products, pricing, and product availability. You will play a key role in ensuring a smooth sales experience for our customers by providing prompt responses, delivering professional customer service, and demonstrating accurate product knowledge.

This is an excellent opportunity for an individual who possesses a positive attitude, a great work ethic, and someone who is looking to excel in a dynamic sales environment. We invite qualified candidates to apply as you take the next step in your career.

Primary Responsibilities:

Answering phone calls, emails, and helping walk-in customers in a professional manner.
Provide best-in-class customer service and help resolve customer issues and requests in a timely manner.
Identify customer needs and recommend appropriate products/services.
Provide pricing and inventory information to customers.
Process and enter customer orders with detailed specifications into the computer system.
Support Outside Sales Reps in processing quotes, orders, and other requirements.
Help in organizing the showroom, stocking shelves, etc.
Other duties as assigned by the manager.

Qualifications:

2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Strong work ethic, with the ability to consistently deliver exceptional service in a fast-paced environment.
Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse groups of people.
Excellent time management skills with the ability to balance multiple priorities with high attention to detail.
Strong proficiency with computers and willingness to learn new software programs
Highly motivated with a desire to be successful.
Willingness to gain advanced knowledge of Fasteners & Tools products and services.
Self-starter who takes initiative in getting things done.
A team player with a "can-do" attitude.

What we offer:

Competitive Salary
Employee Incentive Program
Career growth opportunities
Comprehensive Group Benefit Package
Employee & Family Assistance Program
Matching Pension Program
Generous time off

Company Overview:

ONO Work & Safety is a proud member of The Fastener Group with multiple branches throughout Western Canada. We take pride in being the industry leader, proudly serving our clientele and supporting our dedicated employees for decades.

With three conveniently located branches in BC, we provide innovative solutions and products tailored to meet the diverse needs of our customers in the industrial, commercial, and construction sectors. Our focus is on offering a wide range of products, including hand and power tools, fasteners, safety supplies, and other essential products to support business operations. At ONO Work & Safety, we believe in the importance of building relationships with our customers and understanding their needs. We are committed to delivering exceptional customer service and ensuring that everyone receives the quality service they deserve.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Inside Sales & Service Representative will process customer orders and address inquiries related to products, pricing, and availability. They will ensure a smooth sales experience by providing prompt responses and professional customer service.

Requirements

Candidates should have 2 to 3 years of customer service experience in a similar industry and possess strong communication and interpersonal skills. A strong work ethic, attention to detail, and a willingness to learn about products are also essential.

Skills

Customer Service
Communication Skills
Interpersonal Skills
Time Management
Attention to Detail
Computer Proficiency
Sales Support
Problem Solving
Teamwork
Initiative
Product Knowledge
Fast-Paced Environment
Order Processing
Inventory Management
Showroom Organization
Professionalism

Benefits

Competitive Salary
Employee Incentive Program
Career Growth Opportunities
Comprehensive Group Benefit Package
Employee & Family Assistance Program
Matching Pension Program
Generous Time Off

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Orders
Product Inquiries
Pricing
Product Availability
Customer Service
Sales Experience
Fasteners
Tools
Safety Supplies
Showroom
Order Processing
Inventory Information
Sales Support
Communication
Time Management
Team Player

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