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Added 1 min ago
SD
Nurse, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Bay Roberts, NL
- Part-time
Welcome patients in a professional and caring manner. Work with the pharmacy team to develop the service offering.
Added 31 mins ago
CC
Front Desk | Coal Harbour
Cactus Club Cafe
Vancouver, BC
- Part-time
…approachable, friendly, kind and hospitable. They work together as a team to provide an exceptional guest experience by welcoming them into our restaurants and setting the tone for their…
Added 46 mins ago
R
Ingénieur Manufacturier Senior - Réparation de composants / Senior Manufacturing Engineer - Componen
Rolls-Royce
Montreal, QC
- Full-time
…types d'avions commerciaux et compte plus de 13 000 moteurs en service dans le monde ; nous faisons voler le…
Added 1 hour ago
Crew Member
Five Guys
Ottawa, ON · Stittsville, ON
Ensure a memorable experience for our guests through the personable customer service that Five Guys is known for, while delivering on our promise of fresh and quality food.
Added 1 hour ago
CC
Expeditor | English Bay
Cactus Club Cafe
Vancouver, BC
- Full-time
WE ARE CURRENTLY SEEKING CANDIDATES WHO CAN JOIN US THROUGH SUMMER AND FALL, WITH AVAILABILITY TO STAY WITH THE TEAM LONGER TERM.
Added 1 hour ago
TS
Kettle Driver - Temporary
The Salvation Army in Canada
White Rock, BC
- Part-time
Participate as an active and responsible team member.
Added 1 hour ago
TS
Store Associate
The Salvation Army in Canada
Moose Jaw, SK
- Full-time
Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment.
Added 1 hour ago
TS
Store Associate
The Salvation Army in Canada
Winnipeg, MB
- Part-time
Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment.
Added 1 hour ago
TS
Store Associate
The Salvation Army in Canada
Moose Jaw, SK
- Part-time
Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment.
Added 1 hour ago
IF
Vehicles Sales Manager
Impact Fulfillment Services
Dartmouth, NS
- Full-time
Ability to work independently and as a member of a team
Added 1 hour ago
IF
Account Manager Combo BDM / CDM
Impact Fulfillment Services
Kitchener, ON
- Full-time
Ability to work independently and as a member of a team
Added 1 hour ago
VC
Team Lead - Account Management (12-month FTC)
VGW Canada
Toronto, ON
- $107,000 to $130,000 CAD / year
Uphold a consistent standard of performance expectations, fostering accountability within the team, which encompasses regular reviews of team member communications and output.
Added 2 hours ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology,…
Added 2 hours ago
PA
Retail Sales Team Member
Princess Auto Ltd.
Lloydminster, AB
- Part-time
As a Sales Team Member at Princess Auto, you will help create a fun, safe and unique shopping experience for our customers while working on the sales floor. We call it Royal Service. You…
Added 2 hours ago
WC
(CAN) OMNI Assistant Manager
Walmart Canada
Victoriaville, QC
- Full-time
As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management and sales forecasts. Proactively analyzes and utilizes…
Added 2 hours ago
TS
Kettle Driver - Temporary
The Salvation Army Canada and Bermuda Territory
White Rock, BC
- Part-time
Participate as an active and responsible team member.
Added 2 hours ago
OT
Lead Technical Support Specialist (SAP-ABAP)
Open Text Corporation
Waterloo, ON
- Other
…collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle…
Added 2 hours ago
D
Forward Deployed Engineer - Akai
Deel
Canada
- Full-time
…Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and…
Added 3 hours ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
The successful candidate will join the team to tackle some of the most challenging problems. By following a systematic 8D problem solving process, the team member will analyze service data,…
Added 3 hours ago
HT
Engineering Team Leader (PET HR)
Husky Technologies
Bolton, ON
- Full-time
Team member development through: providing challenging goals, coaching, mentoring, providing technical leadership opportunity, performance management, individual development planning,…
Added 3 hours ago
FI
Research Assistant & Customer Support Specialist
FLFE Innovations Corp., a.k.a. Focused Life-Force Energy
Nelson, BC
- Full-time
This is an exciting opportunity for someone who is curious, service-oriented, and passionate about both research and human connection. The Research Assistant / Customer Support Specialist…
Added 3 hours ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…
Added 3 hours ago
HT
Software Validation Technologist
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 3 hours ago
HT
PD Service - Mechanical
Husky Technologies
Bolton, ON
- Full-time
The successful candidate will join the team to tackle some of the most challenging problems. By following a systematic 8D problem solving process, the team member will analyze service data,…
Added 3 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…

The Fastener Group Ltd.

Inside Sales and Service Representative

Courtenay, BC, Canada

$45,000 to $48,000 CAD / year · Full-time

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Job details

Pay: $45,000 to $48,000 CAD / year
Job type: Full-time
Apply by: Mar 30, 2027
Experience: 2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Posting language: English
Posted: Sep 6, 2026

Original job description

Job Overview:

We are seeking a reliable and motivated Inside Sales & Service Representative to join our growing team at our ONO Work & Safety Courtenay location. As an Inside Sales & Service Representative, your primary responsibilities will include processing customer orders and addressing inquiries related to products, pricing, and product availability. You will play a key role in ensuring a smooth sales experience for our customers by providing prompt responses, delivering professional customer service, and demonstrating accurate product knowledge.

This is an excellent opportunity for an individual who possesses a positive attitude, a great work ethic, and someone who is looking to excel in a dynamic sales environment. We invite qualified candidates to apply as you take the next step in your career.

Primary Responsibilities:

Answering phone calls, emails, and helping walk-in customers in a professional manner.

Provide best-in-class customer service and help resolve customer issues and requests in a timely manner.

Identify customer needs and recommend appropriate products/services.

Provide pricing and inventory information to customers.

Process and enter customer orders with detailed specifications into the computer system.

Support Outside Sales Reps in processing quotes, orders, and other requirements.

Help in organizing the showroom, stocking shelves, etc.

Organize and load orders into a company/own vehicle and execute timely deliveries to local clients.

Other duties as assigned by the manager.

Qualifications:

2 to 3 years of customer service experience in the same or similar Industry is a definite asset.

Strong work ethic, with the ability to consistently deliver exceptional service in a fast-paced environment.

Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse groups of people.

Excellent time management skills with the ability to balance multiple priorities with high attention to detail.

Strong proficiency with computers and willingness to learn new software programs

Highly motivated with a desire to be successful.

Must possess a valid Driver’s License and be willing to provide a current driver’s abstract.

Willingness to gain advanced knowledge of Fasteners & Tools products and services.

Self-starter who takes initiative in getting things done.

A team player with a "can-do" attitude.

What we offer:

Competitive Salary

Employee Incentive Program

Career growth opportunities

Comprehensive Group Benefit Package

Employee & Family Assistance Program

Matching Pension Program

Generous time off

Company Overview:

ONO Work & Safety is a proud member of The Fastener Group with multiple branches throughout Western Canada. We take pride in being the industry leader, proudly serving our clientele and supporting our dedicated employees for decades.

With three conveniently located branches in BC, we provide innovative solutions and products tailored to meet the diverse needs of our customers in the industrial, commercial, and construction sectors. Our focus is on offering a wide range of products, including hand and power tools, fasteners, safety supplies, and other essential products to support business operations. At ONO Work & Safety, we believe in the importance of building relationships with our customers and understanding their needs. We are committed to delivering exceptional customer service and ensuring that everyone receives the quality service they deserve.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Respond to customer inquiries by phone, email, and in person; recommend products, provide pricing and availability information, resolve issues, and process detailed orders. Support outside sales representatives, maintain and stock the showroom, and organize and deliver orders to local customers.

Requirements

Two to three years of customer service experience in the same or a similar industry is an asset, along with strong communication, interpersonal, computer, time-management, and organizational skills. Candidates must have a valid driver's license, be willing to provide a current driver's abstract, and be motivated to learn about fasteners, tools, and related products.

Skills

Customer Service
Inside Sales
Order Processing
Product Knowledge
Customer Issue Resolution
Product Recommendations
Pricing and Inventory Information
Written Communication
Verbal Communication
Interpersonal Skills
Time Management
Attention to Detail
Computer Proficiency
Teamwork
Organization
Driving and Local Deliveries

Benefits

Competitive Salary
Employee Incentive Program
Career Growth Opportunities
Employee and Family Assistance Program
Matching Pension Program
Generous Time Off

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Order Processing
Customer Inquiries
Product Knowledge
Product Recommendations
Pricing Information
Inventory Information
Order Entry
Quote Processing
Outside Sales Support
Showroom Organization
Stocking Shelves
Local Deliveries
Fasteners
Hand Tools
Power Tools
Safety Supplies
Computer Systems
Software Programs
Driver's License
Driver's Abstract
Industrial Sector
Commercial Sector
Construction Sector

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