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Added 13 mins ago
S
Rotating Equipment Manager
Shell
Scotford, AB
- Full-time
…the annual OPEX budget, and provides technical guidance to support capital investment decisions. The role requires balancing limited resources against competing priorities, ensuring…
Added 13 mins ago
S
Asset Integrity Manager
Shell
Scotford, AB
- Full-time
…corrosion and materials, static equipment, and civil engineering to support safe, efficient, and profitable operations. In addition, the position upholds technical competency within these…
Added 1 hour ago
WL
Technical Counter Sales Representative
Wainbee Limited
Cowichan 1, BC
- Full-time
As a Technical Counter Sales Representative, you're the first person our customers see and talk to. They come in with a problem - a hose that burst, a fitting that won't seal, a machine…
Added 1 hour ago
HB
Store Manager - BOSS Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
AB · Rocky View, CA-ON
- Other
Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 2 hours ago
K
Maintenance Mechanic / Millwright (Night Shift)
Knoll
Toronto, ON
- Full-time
…Knoll, we're searching for dedicated manufacturing talent to support our business growth. We offer a competitive hourly wage, generous benefits that start on your first day, and endless…
Added 2 hours ago
HB
Store Manager - BOSS Store, Chinook
HUGO BOSS Canada, Inc.
Calgary, AB
- Other
Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 2 hours ago
IP
B2B Professional Pest Control Sales Representative
Insectica Pest Control Inc.
Toronto, ON
- Full-time
We’re seeking an experienced B2B Professional Sales Representative to grow our commercial pest-control portfolio across the GTA. You’ll prospect, inspect, and close new accounts with…
Added 3 hours ago
B
Facility Manager III
BGIS
Montreal, QC
- Full-time
Creates presentations for client consumption showcasing trends & providing valued insights and recommendations that support the operations of a first-class facility.
Added 3 hours ago
Customer Service Representative
Circle K
Saint John, NB
…unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we…
Added 3 hours ago
CK
Customer Service Representative
Circle K
Florenceville, NB
- Part-time
…unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we…
Added 3 hours ago
HB
Part Time Sales Associate - BOSS Store, Laval
HUGO BOSS Canada, Inc.
Laval, QC
- Part-time
- Other
Utilize effective communication skills in delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 3 hours ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
Creates presentations for client consumption showcasing trends & providing valued insights and recommendations that support the operations of a first-class facility.
Added 4 hours ago
T
PIA Client Service Associate
TD
Montreal, QC
- Full-time
…role, you will provide dedicated specialized administrative support to an Investment Advisor or team of Advisors on diverse assignments. You may also correspond with clients and other…
Added 4 hours ago
Par-time Customer Service Representative
Circle K
Dartmouth, NS
…unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we…
Added 4 hours ago
Overnight Customer Service Representative
Circle K
Dartmouth, NS
…unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we…
Added 4 hours ago
CK
Customer Service Representative
Circle K
Riverview, NB
- Part-time
…unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we…
Added 4 hours ago
Overnight Customer Service Representative
Circle K
Beechville, NS
…unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we…
Added 4 hours ago
AI
Bilingual Customer Experience Representative - Overnight and Weekend
Ainsworth Inc
Ottawa, ON
- Full-time
We are looking for Bilingual (English / French) Customer Experience Representative - overnight and weekend who enjoy challenges and who love helping customers. We offer the opportunity to…
Added 4 hours ago
GP
Représentant(e) des ventes et du développement des affaires
Global Payments Inc.
Quebec, QC · Greater Quebec City Metropolitan Area
- Full-time
Make your mark at one of the biggest names in payments. We’re looking for a Business Development Representative to join our ever-evolving SMB Sales team and help shape the future of global…
Added 6 hours ago
TR
Lead, ERP Training
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
- Full-time
This role will serve as the representative for the Training workstream of the ERP Program. The role will collaborate closely with the Systems Integrator and multi-functional teams,…
Added 7 hours ago
TG
Planet Fitness - Member Services Representative - Part Time - Timmins
Taymax Group
Timmins, ON
- Part-time
We're committed to bringing passion and customer focus to the business.
Added 8 hours ago
Cashier/Grocery Clerk
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Terrace, BC
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 8 hours ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
Creates presentations for client consumption showcasing trends & providing valued insights and recommendations that support the operations of a first-class facility.
Added 9 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 9 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Alberta
Chit Chats
Calgary, AB
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…

The Fastener Group Ltd.

Inside Sales and Service Representative

Nanaimo, BC, Canada

$21.54 CAD / hour · Full-time

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Applications open in a new tab.

Job details

Pay: $21.54 CAD / hour
Job type: Full-time
Apply by: Mar 31, 2027
Experience: 2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Posting language: English
Posted: Sep 7, 2026

Original job description

Job Overview:

We are seeking a reliable and motivated Inside Sales & Service Representative to join our growing team at our ONO Work & Safety Nanaimo location. As an Inside Sales & Service Representative, your primary responsibilities will include processing customer orders and addressing inquiries related to products, pricing, and product availability. You will play a key role in ensuring a smooth sales experience for our customers by providing prompt responses, delivering professional customer service, and demonstrating accurate product knowledge.

This is an excellent opportunity for an individual who possesses a positive attitude, a great work ethic, and someone who is looking to excel in a dynamic sales environment. We invite qualified candidates to apply as you take the next step in your career.

Primary Responsibilities:

Answering phone calls, emails, and helping walk-in customers in a professional manner.

Provide best-in-class customer service and help resolve customer issues and requests in a timely manner.

Identify customer needs and recommend appropriate products/services.

Provide pricing and inventory information to customers.

Process and enter customer orders with detailed specifications into the computer system.

Support Outside Sales Reps in processing quotes, orders, and other requirements.

Help in organizing the showroom, stocking shelves, etc.

Organize and load orders into a company/own vehicle and execute timely deliveries to local clients.

Other duties as assigned by the manager.

Qualifications:

2 to 3 years of customer service experience in the same or similar Industry is a definite asset.

Strong work ethic, with the ability to consistently deliver exceptional service in a fast-paced environment.

Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse groups of people.

Excellent time management skills with the ability to balance multiple priorities with high attention to detail.

Strong proficiency with computers and willingness to learn new software programs

Highly motivated with a desire to be successful.

Must possess a valid Driver’s License and be willing to provide a current driver’s abstract.

Willingness to gain advanced knowledge of Fasteners & Tools products and services.

Self-starter who takes initiative in getting things done.

A team player with a "can-do" attitude.

What we offer:

Competitive Salary

Paid Sick Days

Employee Incentive Program

Company Overview:

ONO Work & Safety is a proud member of The Fastener Group with multiple branches throughout Western Canada. We take pride in being the industry leader, proudly serving our clientele and supporting our dedicated employees for decades.

With three conveniently located branches in BC, we provide innovative solutions and products tailored to meet the diverse needs of our customers in the industrial, commercial, and construction sectors. Our focus is on offering a wide range of products, including hand and power tools, fasteners, safety supplies, and other essential products to support business operations. At ONO Work & Safety, we believe in the importance of building relationships with our customers and understanding their needs. We are committed to delivering exceptional customer service and ensuring that everyone receives the quality service they deserve.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Respond to phone, email, and walk-in customer inquiries, recommend products, provide pricing and inventory information, and process orders accurately. Support outside sales representatives, maintain showroom stock, and organize and deliver orders to local customers.

Requirements

The role seeks 2–3 years of customer service experience in the same or a similar industry, strong communication and interpersonal skills, computer proficiency, and the ability to manage competing priorities with attention to detail. Candidates must have a valid driver’s license, provide a current driver’s abstract, and be willing to develop advanced knowledge of fasteners and tools.

Skills

Customer Service
Inside Sales
Order Processing
Product Knowledge
Product Recommendations
Customer Issue Resolution
Written Communication
Verbal Communication
Interpersonal Skills
Time Management
Attention To Detail
Computer Proficiency
Inventory Information
Teamwork
Valid Driver’s License
Initiative

Benefits

Competitive Salary
Paid Sick Days
Employee Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Order Processing
Customer Inquiries
Product Recommendations
Pricing Information
Inventory Information
Fasteners
Tools
Hand Tools
Power Tools
Safety Supplies
Quote Processing
Showroom Organization
Stocking Shelves
Local Deliveries
Computer Systems
Written Communication
Verbal Communication
Time Management
Attention To Detail
Driver’s License
Industrial Sector
Commercial Sector
Construction Sector

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