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Added 35 mins ago
W
(CAN) Asset Protection Associate
Walmart
Hamilton, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 1 hour ago
WB
Senior Administrative Assistant
Whistler Blackcomb
Whistler, BC
- Full-time
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free…
Added 1 hour ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
AB · Edmonton, AB
- Full-time
A focus and dedication to your success! We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every…
Added 1 hour ago
Front of House - Supervisor, Food Services
Northland Properties
Calgary, AB
As a Service Co-ordinator, you will help create a welcoming and quality experience for our guests. You will be assisting in the supervision of 15-20 crew members and running the restaurant…
Added 1 hour ago
ETOBICOKE - QUEENSWAY
Kitchen Stuff Plus
Toronto, ON
…places to shop again and again for our great staff and helpful customer service. We are proud of, and invest in, our great people. Join our team, explore, and discover all the great stuff…
Added 1 hour ago
W
(CAN) Part-Time Cashier
Walmart
Stratford, ON
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
SC
shift supervisor - Store# 66437, PRINCE OF WALES
Starbucks Coffee Company
Ottawa, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
BI
Senior Brand Manager, Oncology
Boehringer Ingelheim
Burlington, ON
- Full-time
Lead the cross functional team to develop launch readiness plans and Integrated Customer Plans (ICPs)for the brand(s), patients & specific customer segments in line with corporate…
Added 1 hour ago
(CAN) Part-Time Cashier
Walmart Canada
Stratford, ON
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 2 hours ago
Global Supply Chain Manager
Intertape Polymer Group (IPG)
Truro, NS
Foster a culture of customer-centricity and accountability.
Added 2 hours ago
Food & Beverage Supervisor - Winter 2026/27
Sunshine Village Corporation
Banff, AB
We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making…
Added 2 hours ago
NM
Corporate Precision Agriculture Manager
Nelson Motors and Equipment
Avonlea, SK
- Full-time
We are seeking a strategic, customer-focused leader to oversee precision agriculture operations across the organization. The Corporate Precision Agriculture Manager will drive the dealer…
Added 2 hours ago
J
Senior Commercial Lines Account Manager
JobsMedia.io
Toronto, ON
- Full-time
We are recruiting for a Senior Commercial Lines Insurance Account Manager for a well-established brokerage in the North York, ON area.
Added 2 hours ago
J
Commercial Lines Account Manager
JobsMedia.io
Toronto, ON
- Full-time
We are currently recruiting for a Commercial Lines Insurance Account Manager for a respected brokerage in the Toronto, ON area.
Added 2 hours ago
TH
Merchandising Execution Associate Part-Time - 7058 St. Vital
The Home Depot
Canada
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 2 hours ago
TH
Overnight Freight Associate Part Time - 7051 Saskatoon
The Home Depot
Saskatoon, SK
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 2 hours ago
TH
Overnight Freight Associate Part Time - WOODBRIDGE
The Home Depot
Woodbridge, ON
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 2 hours ago
TH
Overnight Freight Associate Part-Time - 7058 St. Vital
The Home Depot
Canada
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 2 hours ago
O
Guest Experience Representative
OMERS
Mississauga, ON · Square One
- Part-time
At Oxford, we are committed to customer service excellence, delivered through a consistently elevated, hospitality-led approach to every guest interaction.
Added 3 hours ago
BH
Product Support Specialist - Membee
Beacon Holdings
Remote, Canada
- Full-time
- Remote
Act as the customer's advocate. Document recurring usability patterns in detail so product and engineering can act on them.
Added 3 hours ago
JC
Store Manager
JYSK Canada
Moose Jaw, SK
- Full-time
2 years experience in retail management and customer service
Added 3 hours ago
HT
Financial Manager (CSM)
Husky Technologies
Bolton, ON
- Full-time
We are seeking an experienced Financial Leader that can work with various stakeholders within the Finance and Accounting function as well as our Customer Service organization. This…
Added 3 hours ago
TH
Lumber Associate Part-Time - 7245 Regina Northwest
The Home Depot
Regina, SK
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 hours ago
T
Yorkdale- Associate Manager PT Under 20 hours
Tumi
Toronto, ON
- Part-time
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 3 hours ago
SC
shift supervisor - Store# 04338, 45 SPORTSWORLD DRIVE
Starbucks Coffee Company
Kitchener, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…

The Fastener Group Ltd.

Inside Sales and Service Representative

Courtenay, BC, Canada

$45,000 to $48,000 CAD / year · Full-time

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Job details

Pay: $45,000 to $48,000 CAD / year
Job type: Full-time
Apply by: Apr 28, 2027
Experience: 2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Overview:

We are seeking a reliable and motivated Inside Sales & Service Representative to join our growing team at our ONO Work & Safety Courtenay, location. As an Inside Sales & Service Representative, your primary responsibilities will include processing customer orders and addressing inquiries related to products, pricing, and product availability. You will play a key role in ensuring a smooth sales experience for our customers by providing prompt responses, delivering professional customer service, and demonstrating accurate product knowledge.

This is an excellent opportunity for an individual who possesses a positive attitude, a great work ethic, and someone who is looking to excel in a dynamic sales environment. We invite qualified candidates to apply as you take the next step in your career.

Primary Responsibilities:

Answering phone calls, emails, and helping walk-in customers in a professional manner.
Provide best-in-class customer service and help resolve customer issues and requests in a timely manner.
Identify customer needs and recommend appropriate products/services.
Provide pricing and inventory information to customers.
Process and enter customer orders with detailed specifications into the computer system.
Support Outside Sales Reps in processing quotes, orders, and other requirements.
Help in organizing the showroom, stocking shelves, etc.
Organize and load orders into a company/own vehicle and execute timely deliveries to local clients.
Other duties as assigned by the manager.

Qualifications:

2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Strong work ethic, with the ability to consistently deliver exceptional service in a fast-paced environment.
Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse groups of people.
Excellent time management skills with the ability to balance multiple priorities with high attention to detail.
Strong proficiency with computers and willingness to learn new software programs
Highly motivated with a desire to be successful.
Must possess a valid Driver’s License and be willing to provide a current driver’s abstract.
Willingness to gain advanced knowledge of Fasteners & Tools products and services.
Self-starter who takes initiative in getting things done.
A team player with a "can-do" attitude.

What we offer:

Competitive Salary
Employee Incentive Program
Career growth opportunities
Comprehensive Group Benefit Package
Employee & Family Assistance Program
Matching Pension Program
Generous time off

Company Overview:

ONO Work & Safety is a proud member of The Fastener Group with multiple branches throughout Western Canada. We take pride in being the industry leader, proudly serving our clientele and supporting our dedicated employees for decades.

With three conveniently located branches in BC, we provide innovative solutions and products tailored to meet the diverse needs of our customers in the industrial, commercial, and construction sectors. Our focus is on offering a wide range of products, including hand and power tools, fasteners, safety supplies, and other essential products to support business operations. At ONO Work & Safety, we believe in the importance of building relationships with our customers and understanding their needs. We are committed to delivering exceptional customer service and ensuring that everyone receives the quality service they deserve.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

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More about this job

Responsibilities

Respond to phone, email, and walk-in inquiries; provide customer service, product recommendations, pricing and inventory information; and process customer orders. Support outside sales representatives, maintain the showroom and stock, and organize and deliver orders to local customers.

Requirements

The role seeks 2 to 3 years of customer service experience in the same or a similar industry, strong communication and interpersonal skills, computer proficiency, and the ability to manage competing priorities with attention to detail. Candidates must have a valid driver's license and provide a current driver's abstract; product knowledge of fasteners and tools can be developed on the job.

Skills

Customer Service
Inside Sales
Order Processing
Product Knowledge
Customer Issue Resolution
Product Recommendations
Pricing and Inventory Information
Quote Processing
Written and Verbal Communication
Interpersonal Skills
Time Management
Attention to Detail
Computer Proficiency
Teamwork
Organization
Driving and Local Deliveries

Benefits

Competitive Salary
Employee Incentive Program
Career Growth Opportunities
Employee and Family Assistance Program
Matching Pension Program
Generous Time Off

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Order Processing
Customer Inquiries
Product Availability
Product Knowledge
Fasteners
Tools
Pricing
Inventory
Quote Processing
Outside Sales Support
Showroom Organization
Stocking Shelves
Local Deliveries
Computer Systems
Written Communication
Verbal Communication
Time Management
Attention to Detail
Driver's License
Driver's Abstract
Industrial Supplies
Safety Supplies
Wholesale
Construction
Commercial Sector

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