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Added 1 min ago
VE
Operating Model & Organizational Consultant
VML Enterprise Solutions
Toronto, ON
- Full-time
As a Member Of Our Business Architecture Team, You Will Work With Peers And Other Consultants, Driving Commercial Opportunities And Helping Us Take Our Service Offering To The Next Level.…
Added 1 min ago
RC
Temporary Caretaker (0.6875 FTE)
Renfrew County Catholic District School Board
Pembroke, ON
- Temporary
A minimum of one year job experience in commercial/institutional janitorial work;
Added 1 min ago
KD
Temporary Lead Custodian
Keewatin-Patricia District School Board
Ear Falls, ON
- Full-time
…follow oral and written instructions is required. Knowledge of commercial cleaning products, materials and applications as well as knowledge of cleaning procedures as they relate to public…
Added 1 min ago
AU
Route Sales Representative (Delivery Driver)
Alsco Uniforms
Nanaimo, BC
- Full-time
Added 1 min ago
CG
General Labourer Glazier
Champagne Glass and Door
Waterloo, ON
- Full-time
…that stand out. From high-end custom glasswork to large-scale commercial projects, we’ve built our reputation on quality, precision, and pride in our work. Every pane, every frame, every…
Added 1 min ago
Medical Lab Technologist (BCGEU), Mid Low Chemistry
LifeLabs
Burnaby, BC
We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results…
Added 1 min ago
L
Lab Patient Technician - Part Time - Pembroke, ON
LifeLabs
Pembroke, ON
- Part-time
We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results…
Added 1 min ago
Content Creator & Photographer/Videographer
Northland Properties
ON
Skilled in photography and videography (Commercial, real estate, hospitality or related) and UGC video (Instagram, Tiktok).
Added 1 min ago
Agrologist, North Battleford Region
SAMA
North Battleford, SK
Collect property assessment information through physical inspections of residential, commercial and agricultural land;
Added 1 min ago
Agrologist, Weyburn Region
SAMA
Weyburn, SK
Collect property assessment information through physical inspections of residential, commercial and agricultural land;
Added 1 min ago
ML
Winter Sidewalk Crew Lead
Markstone Landscaping
Mississauga, ON
- Temporary
…join our snow removal team as a Sidewalk Crew Lead - keeping commercial properties safe, clear, and accessible all season…
Added 1 min ago
ML
Winter Equipment Operator
Markstone Landscaping
Milton, ON
- Temporary
Ready to take control of winter? Markstone Landscaping is hiring Loader Operators to clear snow from commercial properties and keep our community safe and accessible all season long.
Added 1 min ago
ML
Winter Labourer
Markstone Landscaping
Milton, ON
- Temporary
…removal team as Winter Operators and Labourers, helping keep commercial properties safe, clear, and accessible all season…
Added 1 min ago
DI
Senior Specialist, Large Complex & Specialty Claims
Definity Insurance Company
Toronto, ON
- Full-time
Manage a pending of complex large, complex Commercial General Liability and Auto bodily Injury claims from start to finish, including claims with complex coverage concerns.
Added 1 min ago
AA
Product Line Manager
AMI Attachments
ON · Hawkesville, Ontario
- Full-time
Track major opportunities and help remove technical or commercial barriers.
Added 1 min ago
W
(CAN) Regulated Pharmacy Technician
Walmart
New Minas, NS
- Full-time
9121 COMMERCIAL ST, NEW MINAS, NS B4N 3E7, Canada
Added 1 min ago
Customer Service Representative I
Kastle Systems
Calgary, AB
…460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. This is a unique and…
Added 1 min ago
A
Executive Director, Strategic Partnerships
Altis
Toronto, ON
- $150,000 to $200,000 CAD / year
- Contract
…entertainment, ensuring delivery of contractual commitments, commercial KPIs, and account…
Added 1 min ago
CL
Transportation Warranty Analyst
Charger Logistics Inc.
Brampton, ON
- Full-time
Knowledge of commercial vehicle operations and equipment types.
Added 1 min ago
HD
Casual Assistant Caretaker
Hamilton-Wentworth District School Board (HWDSB)
Hamilton, ON
- Internship
Previous private or commercial/industrial cleaning experience.
Added 1 min ago
CL
Trailer Mechanic Supervisor
Charger Logistics Inc.
Brampton, ON
- Full-time
Perform maintenance and repairs on commercial truck and trailer refrigeration units, including Carrier and Thermo King.
Added 1 min ago
S
Senior Project Manager
SPECTRAFORCE
Toronto, ON
- Contract
Strong experience leading complex business and technology investment projects, preferably within Corporate/Commercial Card, Payments, Treasury Management, or Commercial Banking.
Added 1 min ago
HG
National Manager, Finished Vehicle Operations
Hyundai Glovis Canada Inc.
Toronto, ON
- Full-time
…OEM customers and logistics service providers, oversees major commercial negotiations, and identifies new business opportunities to support sustainable growth. Key responsibilities include…
Added 1 min ago
RH
Speech Language Pathologist (SLP)
RNS Health Care Services Inc.
ON · Regional Municipality of York, ON
- Full-time
Added 1 min ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
TP
Toronto, ON
- Full-time
Flexible & Impact-Driven: We emphasize tangible outcomes, commercial retention, and partner health over activity volume.

The Fastener Group Ltd.

Inside Sales and Service Representative

Courtenay, BC, Canada

$45,000 to $48,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $45,000 to $48,000 CAD / year
Job type: Full-time
Apply by: Apr 28, 2027
Experience: 2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Overview:

We are seeking a reliable and motivated Inside Sales & Service Representative to join our growing team at our ONO Work & Safety Courtenay, location. As an Inside Sales & Service Representative, your primary responsibilities will include processing customer orders and addressing inquiries related to products, pricing, and product availability. You will play a key role in ensuring a smooth sales experience for our customers by providing prompt responses, delivering professional customer service, and demonstrating accurate product knowledge.

This is an excellent opportunity for an individual who possesses a positive attitude, a great work ethic, and someone who is looking to excel in a dynamic sales environment. We invite qualified candidates to apply as you take the next step in your career.

Primary Responsibilities:

Answering phone calls, emails, and helping walk-in customers in a professional manner.
Provide best-in-class customer service and help resolve customer issues and requests in a timely manner.
Identify customer needs and recommend appropriate products/services.
Provide pricing and inventory information to customers.
Process and enter customer orders with detailed specifications into the computer system.
Support Outside Sales Reps in processing quotes, orders, and other requirements.
Help in organizing the showroom, stocking shelves, etc.
Organize and load orders into a company/own vehicle and execute timely deliveries to local clients.
Other duties as assigned by the manager.

Qualifications:

2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Strong work ethic, with the ability to consistently deliver exceptional service in a fast-paced environment.
Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse groups of people.
Excellent time management skills with the ability to balance multiple priorities with high attention to detail.
Strong proficiency with computers and willingness to learn new software programs
Highly motivated with a desire to be successful.
Must possess a valid Driver’s License and be willing to provide a current driver’s abstract.
Willingness to gain advanced knowledge of Fasteners & Tools products and services.
Self-starter who takes initiative in getting things done.
A team player with a "can-do" attitude.

What we offer:

Competitive Salary
Employee Incentive Program
Career growth opportunities
Comprehensive Group Benefit Package
Employee & Family Assistance Program
Matching Pension Program
Generous time off

Company Overview:

ONO Work & Safety is a proud member of The Fastener Group with multiple branches throughout Western Canada. We take pride in being the industry leader, proudly serving our clientele and supporting our dedicated employees for decades.

With three conveniently located branches in BC, we provide innovative solutions and products tailored to meet the diverse needs of our customers in the industrial, commercial, and construction sectors. Our focus is on offering a wide range of products, including hand and power tools, fasteners, safety supplies, and other essential products to support business operations. At ONO Work & Safety, we believe in the importance of building relationships with our customers and understanding their needs. We are committed to delivering exceptional customer service and ensuring that everyone receives the quality service they deserve.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

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More about this job

Responsibilities

Respond to phone, email, and walk-in inquiries; provide customer service, product recommendations, pricing and inventory information; and process customer orders. Support outside sales representatives, maintain the showroom and stock, and organize and deliver orders to local customers.

Requirements

The role seeks 2 to 3 years of customer service experience in the same or a similar industry, strong communication and interpersonal skills, computer proficiency, and the ability to manage competing priorities with attention to detail. Candidates must have a valid driver's license and provide a current driver's abstract; product knowledge of fasteners and tools can be developed on the job.

Skills

Customer Service
Inside Sales
Order Processing
Product Knowledge
Customer Issue Resolution
Product Recommendations
Pricing and Inventory Information
Quote Processing
Written and Verbal Communication
Interpersonal Skills
Time Management
Attention to Detail
Computer Proficiency
Teamwork
Organization
Driving and Local Deliveries

Benefits

Competitive Salary
Employee Incentive Program
Career Growth Opportunities
Employee and Family Assistance Program
Matching Pension Program
Generous Time Off

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Order Processing
Customer Inquiries
Product Availability
Product Knowledge
Fasteners
Tools
Pricing
Inventory
Quote Processing
Outside Sales Support
Showroom Organization
Stocking Shelves
Local Deliveries
Computer Systems
Written Communication
Verbal Communication
Time Management
Attention to Detail
Driver's License
Driver's Abstract
Industrial Supplies
Safety Supplies
Wholesale
Construction
Commercial Sector

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