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Added 14 mins ago
OT
Sales Coordinator
Olympia Tile+Stone Inc.
Montreal, QC
- Full-time
2–3 years of experience in sales coordination, inside sales, or customer service, ideally in a distribution, retail, building materials, tile, stone, or flooring environment.
Added 14 mins ago
AA
Product Line Manager
AMI Attachments®
Hawkesville, ON
- Full-time
This hands-on position connects Product Management, Sales, Engineering, Marketing, Service, dealers, customers and suppliers. The primary objective is to execute AMI’s growth plan and…
Added 14 mins ago
OT
Inside Sales Representative
Olympia Tile+Stone Inc.
Toronto, ON
- $39,520 to $43,680 CAD / year
- Full-time
1 to 3 years of experience in inside sales or customer service (retail, distribution, or building materials experience is an asset)
Added 44 mins ago
OC
Renewable Energy Sales Consultants (Outside and Inside Sales Representatives)
Outright Consulting
Toronto, ON
- Full-time
Previous inside sales, telesales or customer service experience is an asset.
Added 59 mins ago
C
Account Manager (Spanish Speaker)
CloudTalk
Toronto, ON
- Full-time
CloudTalk is an AI-powered business phone system and AI Voice Agent platform built for sales and support teams. It brings business calling, AI-powered call intelligence, and autonomous AI…
Added 59 mins ago
C
Temporary Sales Associate
Coach
Toronto, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 59 mins ago
Store Manager
UFA Co-operative Ltd.
Grimshaw, AB
This is an opportunity for a hands-on leader who is passionate about agriculture, customer service, team development, and making a meaningful impact within their community.
Added 1 hour ago
V
New Business Account Manager
Vish
Toronto, ON
- Full-time
This is a hybrid inside and outside sales role. You will generate interest, run demos, manage your pipeline, engage business owners face to face, attend industry events, and network across…
Added 1 hour ago
C
Temporary Sales Associate
Coach
Markham, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 1 hour ago
KS
Sales Support Associate III
kate spade new york
Mississauga, ON · Toronto, ON · Ksny Toronto Asc
- Part-time
Excellent client service and communication skills; ability to maneuver the sales floor and engage multiple customers.
Added 1 hour ago
V
Fire Protection Sales Representative - Winnipeg, MB
Victaulic
MB
- Full-time
Collaborate with internal teams (engineering, inside sales, and leadership) to ensure successful project execution
Added 1 hour ago
GF
Customer Service Representative (Motivator ) - Markham McCowan and Bullock
GoodLife Fitness
Markham, ON
- Part-time
Previous customer service and sales experience an asset
Added 1 hour ago
TS
Thrift Store Clerk
The Salvation Army Canada and Bermuda Territory
Yarmouth Indian Reserve No. 33, NS · Yarmouth Community Church - Thrift Store
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 2 hours ago
SR
Sales Coordinator - SRS
s.t.o.p Restaurant Supply
Kitchener, ON
- $18 to $21 CAD / hour
- Full-time
2+ years of experience in sales, inside sales, customer service, or sales coordination.
Added 2 hours ago
GC
Tim Hortons General Help
Group Compass Ltee
Ottawa, ON · Nepean, ON
- Full-time
We are looking for hardworking, motivated individuals to help drive sales at our busy Tim Hortons location inside Queensway Carleton Hospital. If you are dependable, energetic, and enjoy…
Added 2 hours ago
KS
Temporary Sales Associate
kate spade new york
Toronto, ON · Yorkdale
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 2 hours ago
C
Temporary Sales Associate
Coach
Markham, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 2 hours ago
A
Concierge - Mercedes-Benz Heritage Valley
AutoCanada
AB · Edmonton, AB
- Other
In this position, the Service Porter will be responsible for transporting customers as needed, cleaning the interior and exterior of vehicles owned by customers and those that will be…
Added 2 hours ago
TS
Part Time Store Associate View Royal - 32 hours
The Salvation Army in Canada
Victoria, BC
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 2 hours ago
PE
Inside Sales Booker
Polaron Energy
Toronto, ON · North York, ON
- Full-time
Previous experience in a call centre, appointment setting, telemarketing, inside sales or customer service role
Added 2 hours ago
B
Senior Director, Project Delivery (Hybrid)
Broadridge
Toronto, ON
- Full-time
Partner with Sales, Account Management, Product and Business Strategy to qualify, size and shape new opportunities, including statements of work, fixed-fee pricing, staffing plans, delivery…
Added 3 hours ago
C
Gas Bar Clerk
Co-op
Prince Albert, SK
- Part-time
Provide Legendary Service at all touch points through various communication channels.
Added 3 hours ago
W
Manager - Inside Sales
Wesco
Colborne, ON
- Full-time
As the Manager - Inside Sales, you will be responsible for the execution of strategic direction, development, and performance of inside sales activities in assigned markets. You will work…
Added 3 hours ago
TS
Store Associate
The Salvation Army in Canada
Winnipeg, MB
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 3 hours ago
Gas Bar Clerk Cashier (South Trail Crossing)
Calgary Co-operative Association Limited
Calgary, AB
The Gas Bar Clerk Cashier is responsible to ensure customer service is provided through maintaining a safe and efficient operation while adhering to Company policies, procedures, and…

The Fastener Group Ltd.

Inside Sales and Service Representative

Courtenay, BC, Canada

$45,000 to $48,000 CAD / year · Full-time

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Job details

Pay: $45,000 to $48,000 CAD / year
Job type: Full-time
Apply by: Apr 28, 2027
Experience: 2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Overview:

We are seeking a reliable and motivated Inside Sales & Service Representative to join our growing team at our ONO Work & Safety Courtenay, location. As an Inside Sales & Service Representative, your primary responsibilities will include processing customer orders and addressing inquiries related to products, pricing, and product availability. You will play a key role in ensuring a smooth sales experience for our customers by providing prompt responses, delivering professional customer service, and demonstrating accurate product knowledge.

This is an excellent opportunity for an individual who possesses a positive attitude, a great work ethic, and someone who is looking to excel in a dynamic sales environment. We invite qualified candidates to apply as you take the next step in your career.

Primary Responsibilities:

Answering phone calls, emails, and helping walk-in customers in a professional manner.
Provide best-in-class customer service and help resolve customer issues and requests in a timely manner.
Identify customer needs and recommend appropriate products/services.
Provide pricing and inventory information to customers.
Process and enter customer orders with detailed specifications into the computer system.
Support Outside Sales Reps in processing quotes, orders, and other requirements.
Help in organizing the showroom, stocking shelves, etc.
Organize and load orders into a company/own vehicle and execute timely deliveries to local clients.
Other duties as assigned by the manager.

Qualifications:

2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Strong work ethic, with the ability to consistently deliver exceptional service in a fast-paced environment.
Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse groups of people.
Excellent time management skills with the ability to balance multiple priorities with high attention to detail.
Strong proficiency with computers and willingness to learn new software programs
Highly motivated with a desire to be successful.
Must possess a valid Driver’s License and be willing to provide a current driver’s abstract.
Willingness to gain advanced knowledge of Fasteners & Tools products and services.
Self-starter who takes initiative in getting things done.
A team player with a "can-do" attitude.

What we offer:

Competitive Salary
Employee Incentive Program
Career growth opportunities
Comprehensive Group Benefit Package
Employee & Family Assistance Program
Matching Pension Program
Generous time off

Company Overview:

ONO Work & Safety is a proud member of The Fastener Group with multiple branches throughout Western Canada. We take pride in being the industry leader, proudly serving our clientele and supporting our dedicated employees for decades.

With three conveniently located branches in BC, we provide innovative solutions and products tailored to meet the diverse needs of our customers in the industrial, commercial, and construction sectors. Our focus is on offering a wide range of products, including hand and power tools, fasteners, safety supplies, and other essential products to support business operations. At ONO Work & Safety, we believe in the importance of building relationships with our customers and understanding their needs. We are committed to delivering exceptional customer service and ensuring that everyone receives the quality service they deserve.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

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More about this job

Responsibilities

Respond to phone, email, and walk-in inquiries; provide customer service, product recommendations, pricing and inventory information; and process customer orders. Support outside sales representatives, maintain the showroom and stock, and organize and deliver orders to local customers.

Requirements

The role seeks 2 to 3 years of customer service experience in the same or a similar industry, strong communication and interpersonal skills, computer proficiency, and the ability to manage competing priorities with attention to detail. Candidates must have a valid driver's license and provide a current driver's abstract; product knowledge of fasteners and tools can be developed on the job.

Skills

Customer Service
Inside Sales
Order Processing
Product Knowledge
Customer Issue Resolution
Product Recommendations
Pricing and Inventory Information
Quote Processing
Written and Verbal Communication
Interpersonal Skills
Time Management
Attention to Detail
Computer Proficiency
Teamwork
Organization
Driving and Local Deliveries

Benefits

Competitive Salary
Employee Incentive Program
Career Growth Opportunities
Employee and Family Assistance Program
Matching Pension Program
Generous Time Off

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Order Processing
Customer Inquiries
Product Availability
Product Knowledge
Fasteners
Tools
Pricing
Inventory
Quote Processing
Outside Sales Support
Showroom Organization
Stocking Shelves
Local Deliveries
Computer Systems
Written Communication
Verbal Communication
Time Management
Attention to Detail
Driver's License
Driver's Abstract
Industrial Supplies
Safety Supplies
Wholesale
Construction
Commercial Sector

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