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Added 12 mins ago
NF
Floor Manager
Nature's Fare Markets
Kelowna, BC
- Full-time
People are at the heart of what Nature's Fare Markets does and with this lens, the Floor Manager acts as the lead operator on the sales floor, ensuring smooth day-to-day execution across…
Added 13 mins ago
TH
Merchandising Execution Associate Part-Time - 7058 St. Vital
The Home Depot Canada
Winnipeg, MB
- Part-time
…strategies and ensure product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision, and provide service to multiple departments in…
Added 13 mins ago
TH
Overnight Freight Associate Part Time - 7051 Saskatoon
The Home Depot Canada
Saskatoon, SK
- Part-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 13 mins ago
TH
Front End Associate Part Time - 7051 Saskatoon
The Home Depot Canada
Saskatoon, SK
- Part-time
Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing…
Added 13 mins ago
TH
Overnight Freight Associate Part-Time - 7058 St. Vital
The Home Depot Canada
Winnipeg, MB
- Part-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 13 mins ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Perform other related duties and provide operational support as assigned by the Outlet Supervisor or Outlets Manager.
Added 13 mins ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…
Added 13 mins ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front Office supervisor, Assistant Front Office Manager, and/or Front Office Manager, the Reservation Agent promotes and sells room nights to existing and…
Added 27 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Mississauga, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 27 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Kingston, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 27 mins ago
MS
Framing Manager
Michaels Stores
Surrey, BC
- Full-time
…creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a memorable framing solution for their…
Added 27 mins ago
MS
Part Time Merchandise Manager
Michaels Stores
Saint John, NB
- Part-time
Support a clean, organized, and customer-ready store environment, including backroom organization and sales floor recovery.
Added 27 mins ago
S
Seasonal Retail Sales Consultant - Part Time - Metrotown, BC
Swarovski
Burnaby, BC
- Part-time
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career…
Added 27 mins ago
S
Seasonal Retail Sales Consultant - Part Time - Masonville Place, ON
Swarovski
London, ON
- Part-time
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career…
Added 27 mins ago
S
Seasonal Retail Sales Consultant - Part time - Toronto Eaton Centre, ON
Swarovski
Toronto, ON
- Part-time
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career…
Added 27 mins ago
CI
Supervisor (Part Time)
Carters Inc.
Halifax, NS
- Part-time
Maintain a genuine customer focus on the sales floor
Added 27 mins ago
VA
PME AV Parts Sales Attendant
Voyageur Aviation
North Bay, ON
- Full-time
The PME AV Parts Sales Attendant reports directly to the Manager, Facilities, PME & Airport services with work duties to support the high demand of crate requests coming in from sales and…
Added 42 mins ago
TH
Front End Associate Part -Time 7062 Clareview
The Home Depot
Canada
- Part-time
Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing…
Added 42 mins ago
TH
Plumbing and Electrical Sales Associate Part Time - 7038 Brandon
The Home Depot
Brandon, MB
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 42 mins ago
TH
Cashier Part Time - 7038 Brandon
The Home Depot
Brandon, MB
- Part-time
Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing…
Added 42 mins ago
TH
Merchandising Execution Associate Part-Time - 7245 Regina Northwest
The Home Depot
Regina, SK
- Part-time
…strategies and ensure product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision, and provide service to multiple departments in…
Added 1 hour ago
MS
Framing Manager
Michaels Stores
Winnipeg, MB
- Full-time
…creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a memorable framing solution for their…
Added 1 hour ago
C
Partner Delivery Project Manager
Ciena
Ottawa, ON
- Full-time
…trusted operational data, AI-enabled workflows, and scalable support capabilities. This role serves as the primary Project Manager for the Partner Delivery portfolio, partnering closely…
Added 1 hour ago
O
shift manager - fast food restaurant
ONroute
Ingleside, ON
- Full-time
Maintain records of stock, repairs, sales and wastage
Added 1 hour ago
T
Senior New Business Account Executive
Tailscale
Toronto, ON
- Full-time
…prospecting and sourcing a third of your own pipeline. You’ll own the sales cycle from prospect to purchase, and work to earn customer trust every step of the…

The Fastener Group Ltd.

Inside Sales and Service Representative

Courtenay, BC, Canada

$45,000 to $48,000 CAD / year · Full-time

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Job details

Pay: $45,000 to $48,000 CAD / year
Job type: Full-time
Apply by: Apr 28, 2027
Experience: 2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Overview:

We are seeking a reliable and motivated Inside Sales & Service Representative to join our growing team at our ONO Work & Safety Courtenay, location. As an Inside Sales & Service Representative, your primary responsibilities will include processing customer orders and addressing inquiries related to products, pricing, and product availability. You will play a key role in ensuring a smooth sales experience for our customers by providing prompt responses, delivering professional customer service, and demonstrating accurate product knowledge.

This is an excellent opportunity for an individual who possesses a positive attitude, a great work ethic, and someone who is looking to excel in a dynamic sales environment. We invite qualified candidates to apply as you take the next step in your career.

Primary Responsibilities:

Answering phone calls, emails, and helping walk-in customers in a professional manner.
Provide best-in-class customer service and help resolve customer issues and requests in a timely manner.
Identify customer needs and recommend appropriate products/services.
Provide pricing and inventory information to customers.
Process and enter customer orders with detailed specifications into the computer system.
Support Outside Sales Reps in processing quotes, orders, and other requirements.
Help in organizing the showroom, stocking shelves, etc.
Organize and load orders into a company/own vehicle and execute timely deliveries to local clients.
Other duties as assigned by the manager.

Qualifications:

2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Strong work ethic, with the ability to consistently deliver exceptional service in a fast-paced environment.
Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse groups of people.
Excellent time management skills with the ability to balance multiple priorities with high attention to detail.
Strong proficiency with computers and willingness to learn new software programs
Highly motivated with a desire to be successful.
Must possess a valid Driver’s License and be willing to provide a current driver’s abstract.
Willingness to gain advanced knowledge of Fasteners & Tools products and services.
Self-starter who takes initiative in getting things done.
A team player with a "can-do" attitude.

What we offer:

Competitive Salary
Employee Incentive Program
Career growth opportunities
Comprehensive Group Benefit Package
Employee & Family Assistance Program
Matching Pension Program
Generous time off

Company Overview:

ONO Work & Safety is a proud member of The Fastener Group with multiple branches throughout Western Canada. We take pride in being the industry leader, proudly serving our clientele and supporting our dedicated employees for decades.

With three conveniently located branches in BC, we provide innovative solutions and products tailored to meet the diverse needs of our customers in the industrial, commercial, and construction sectors. Our focus is on offering a wide range of products, including hand and power tools, fasteners, safety supplies, and other essential products to support business operations. At ONO Work & Safety, we believe in the importance of building relationships with our customers and understanding their needs. We are committed to delivering exceptional customer service and ensuring that everyone receives the quality service they deserve.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

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More about this job

Responsibilities

Respond to phone, email, and walk-in inquiries; provide customer service, product recommendations, pricing and inventory information; and process customer orders. Support outside sales representatives, maintain the showroom and stock, and organize and deliver orders to local customers.

Requirements

The role seeks 2 to 3 years of customer service experience in the same or a similar industry, strong communication and interpersonal skills, computer proficiency, and the ability to manage competing priorities with attention to detail. Candidates must have a valid driver's license and provide a current driver's abstract; product knowledge of fasteners and tools can be developed on the job.

Skills

Customer Service
Inside Sales
Order Processing
Product Knowledge
Customer Issue Resolution
Product Recommendations
Pricing and Inventory Information
Quote Processing
Written and Verbal Communication
Interpersonal Skills
Time Management
Attention to Detail
Computer Proficiency
Teamwork
Organization
Driving and Local Deliveries

Benefits

Competitive Salary
Employee Incentive Program
Career Growth Opportunities
Employee and Family Assistance Program
Matching Pension Program
Generous Time Off

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Order Processing
Customer Inquiries
Product Availability
Product Knowledge
Fasteners
Tools
Pricing
Inventory
Quote Processing
Outside Sales Support
Showroom Organization
Stocking Shelves
Local Deliveries
Computer Systems
Written Communication
Verbal Communication
Time Management
Attention to Detail
Driver's License
Driver's Abstract
Industrial Supplies
Safety Supplies
Wholesale
Construction
Commercial Sector

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