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Added 6 mins ago
SD
Pharmacy Manager, Hourly Full Time Day
Shoppers Drug Mart
Edmonton, AB
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 21 mins ago
G
Part-Time Key Holder - Vaughan Mills
Geox
Vaughan, ON
- Part-time
Minimum 2 years’ experience in the retail industry in a results focused and customer centric retail environment (preferably fashion apparel/footwear)
Added 36 mins ago
W
Cashier
Walmart
North Battleford, SK
- Part-time
Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive…
Added 50 mins ago
TH
Contractor Sales Part Time - WOODTOCK
The Home Depot Canada
Woodstock, ON
- Part-time
…bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and…
Added 50 mins ago
TH
Pro Account Sales Associate Part Time (CARLETON PLACE)
The Home Depot Canada
Carleton Place, ON
- Part-time
Ensures orders are picked up and delivered by checking customer logbook. Trains and informs Store Associates about the Pro Program and encourages total store involvement.
Added 50 mins ago
T
Personal Banking Associate Trainee
TD
AB
- Full-time
…participating in personal performance development and sharing industry knowledge to achieve common…
Added 50 mins ago
T
Personal Banking Associate Trainee
TD
AB
- Full-time
…participating in personal performance development and sharing industry knowledge to achieve common…
Added 50 mins ago
EP
Part-Time Return-It Associate
Encorp Pacific Canada
Vancouver, BC
- Part-time
Encorp Pacific (Canada), better known as Return-It, is an industry owned, not-for-profit, product stewardship agency with beverage container management as its core business. Its mandate is…
Added 51 mins ago
HD
Shopping Center Manager
Harvard Developments
Regina, SK
- Full-time
Harvard Developments has an immediate opening for a Shopping Centre Manager to join our team in Regina, Saskatchewan to oversee a portfolio of retail assets in Saskatchewan. Harvard is a…
Added 51 mins ago
DA
Customer Sales Representative (No Auto Experience Required)
Davis Auto Group
Okotoks, AB
- Full-time
Industry-leading Health and Dental benefits available after 3 months
Added 1 hour ago
EB
Store Manager - Le Labo- Full time - Vancouver, CA
ELC Beauty LLC
Vancouver, BC
- Full-time
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 1 hour ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
BC · British Columbia, Canada
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 1 hour ago
K
Seasonal Sales Associate (Polo Park)
Knix
Winnipeg, MB
- $17.9 CAD / hour
- Temporary
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 1 hour ago
AE
Warehouse Automation Processes Co-Op
Arc'teryx Equipment
New Westminster, BC
- $44,700 to $55,100 CAD / year
- Internship
How to work collaboratively with various stakeholders in the retail industry.
Added 2 hours ago
CA
Sales Manager-Crown Nissan
Crown Auto Group
Winnipeg, MB
- Full-time
…exceptional service and rewarding career opportunities in a dynamic…
Added 2 hours ago
7
Store Leader (Manager) Trainee
7-Eleven
St. Paul, AB · Vermilion, AB
- Full-time
…can boast about having the best store management teams in the industry. If you enjoy working as part of a management team and have previous supervisory experience, we would love the…
Added 2 hours ago
SS
Marketing Manager
Shake Shack Canada
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
Role Overview: As the Marketing Manager for Shake Shack Canada, you will develop and execute marketing strategies to drive brand awareness, customer engagement, and sales growth.…
Added 2 hours ago
RB
Assistant Branch Manager
Royal Bank of Canada
Surrey, BC
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 2 hours ago
RB
Assistant Branch Manager - Mobile
Royal Bank of Canada
Truro, NS
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales…
Added 2 hours ago
Lot Attendant (Go Langley Subaru)
Go Auto
Surrey, BC
Want to become a General Manager of a dealership one day? MAKE IT HAPPEN, with endless possibilities at Go Auto!
Added 2 hours ago
SD
Store Administrator, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Burnaby, BC
- Part-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 3 hours ago
TH
Pro Account Sales Associate Part Time (CARLETON PLACE)
The Home Depot
Carleton Place, ON
- Part-time
Ensures orders are picked up and delivered by checking customer logbook. Trains and informs Store Associates about the Pro Program and encourages total store involvement.
Added 3 hours ago
NB
Portfolio Management Analyst
National Bank of Canada
Montreal, QC
- Full-time
Good knowledge of financial markets and the retail financial advisory services industry
Added 3 hours ago
SC
Senior Financial Analyst FP&A
Sleep Country
Brampton, ON
- Full-time
Experience in the retail and/or e-commerce industry is strongly preferred.
Added 3 hours ago
MC
Financial Services Representative - Full Time - 12 Month Contract
Meridian Credit Union
Barrie, ON
- $50,000 to $53,000 CAD / year
- Full-time
Our Retail teams work alongside our partners in Wealth, Small Business, and Mobile Mortgage Specialists to support our Members' holistic financial growth.

The Fastener Group Ltd.

Inside Sales and Service Representative

Courtenay, BC, Canada

$45,000 to $48,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $45,000 to $48,000 CAD / year
Job type: Full-time
Apply by: Apr 28, 2027
Experience: 2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Overview:

We are seeking a reliable and motivated Inside Sales & Service Representative to join our growing team at our ONO Work & Safety Courtenay, location. As an Inside Sales & Service Representative, your primary responsibilities will include processing customer orders and addressing inquiries related to products, pricing, and product availability. You will play a key role in ensuring a smooth sales experience for our customers by providing prompt responses, delivering professional customer service, and demonstrating accurate product knowledge.

This is an excellent opportunity for an individual who possesses a positive attitude, a great work ethic, and someone who is looking to excel in a dynamic sales environment. We invite qualified candidates to apply as you take the next step in your career.

Primary Responsibilities:

Answering phone calls, emails, and helping walk-in customers in a professional manner.
Provide best-in-class customer service and help resolve customer issues and requests in a timely manner.
Identify customer needs and recommend appropriate products/services.
Provide pricing and inventory information to customers.
Process and enter customer orders with detailed specifications into the computer system.
Support Outside Sales Reps in processing quotes, orders, and other requirements.
Help in organizing the showroom, stocking shelves, etc.
Organize and load orders into a company/own vehicle and execute timely deliveries to local clients.
Other duties as assigned by the manager.

Qualifications:

2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Strong work ethic, with the ability to consistently deliver exceptional service in a fast-paced environment.
Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse groups of people.
Excellent time management skills with the ability to balance multiple priorities with high attention to detail.
Strong proficiency with computers and willingness to learn new software programs
Highly motivated with a desire to be successful.
Must possess a valid Driver’s License and be willing to provide a current driver’s abstract.
Willingness to gain advanced knowledge of Fasteners & Tools products and services.
Self-starter who takes initiative in getting things done.
A team player with a "can-do" attitude.

What we offer:

Competitive Salary
Employee Incentive Program
Career growth opportunities
Comprehensive Group Benefit Package
Employee & Family Assistance Program
Matching Pension Program
Generous time off

Company Overview:

ONO Work & Safety is a proud member of The Fastener Group with multiple branches throughout Western Canada. We take pride in being the industry leader, proudly serving our clientele and supporting our dedicated employees for decades.

With three conveniently located branches in BC, we provide innovative solutions and products tailored to meet the diverse needs of our customers in the industrial, commercial, and construction sectors. Our focus is on offering a wide range of products, including hand and power tools, fasteners, safety supplies, and other essential products to support business operations. At ONO Work & Safety, we believe in the importance of building relationships with our customers and understanding their needs. We are committed to delivering exceptional customer service and ensuring that everyone receives the quality service they deserve.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

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More about this job

Responsibilities

Respond to phone, email, and walk-in inquiries; provide customer service, product recommendations, pricing and inventory information; and process customer orders. Support outside sales representatives, maintain the showroom and stock, and organize and deliver orders to local customers.

Requirements

The role seeks 2 to 3 years of customer service experience in the same or a similar industry, strong communication and interpersonal skills, computer proficiency, and the ability to manage competing priorities with attention to detail. Candidates must have a valid driver's license and provide a current driver's abstract; product knowledge of fasteners and tools can be developed on the job.

Skills

Customer Service
Inside Sales
Order Processing
Product Knowledge
Customer Issue Resolution
Product Recommendations
Pricing and Inventory Information
Quote Processing
Written and Verbal Communication
Interpersonal Skills
Time Management
Attention to Detail
Computer Proficiency
Teamwork
Organization
Driving and Local Deliveries

Benefits

Competitive Salary
Employee Incentive Program
Career Growth Opportunities
Employee and Family Assistance Program
Matching Pension Program
Generous Time Off

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Order Processing
Customer Inquiries
Product Availability
Product Knowledge
Fasteners
Tools
Pricing
Inventory
Quote Processing
Outside Sales Support
Showroom Organization
Stocking Shelves
Local Deliveries
Computer Systems
Written Communication
Verbal Communication
Time Management
Attention to Detail
Driver's License
Driver's Abstract
Industrial Supplies
Safety Supplies
Wholesale
Construction
Commercial Sector

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