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Added 19 days ago
Inside Sales and Service Representative
The Fastener Group Ltd.
Nanaimo, BC
$21.54 CAD / hour
Full-time
We are seeking a reliable and motivated Inside Sales & Service Representative to join our growing team at our ONO Work & Safety Nanaimo location. As an Inside Sales & Service…
Added 6 days ago
Inside Sales and Service Representative
The Fastener Group Ltd.
Nanaimo, BC
$42,000 to $50,000 CAD / year
Full-time
We are seeking a reliable and motivated Inside Sales & Service Representative to join our growing team at our ONO Work & Safety Courtenay location. As an Inside Sales & Service…
Added 6 days ago
Inside Sales and Service Representative
Calgary Fasteners Tool
Nanaimo, BC
$42,000 to $50,000 CAD / year
We are seeking a reliable and motivated Inside Sales & Service Representative to join our growing team at our ONO Work & Safety Courtenay location. As an Inside Sales & Service…
Added 18 days ago
Inside Sales and Service Representative
Calgary Fasteners Tool
Nanaimo, BC
We are seeking a reliable and motivated Inside Sales & Service Representative to join our growing team at our ONO Work & Safety Nanaimo location. As an Inside Sales & Service…
Added 23 days ago
Inside Sales and Service Representative
Ingersoll Rand
Mississauga, ON
Full-time
This is an Inside Sales & Service - Parts position based out of the Cincinatti?Customer Center. The role includes sales support from the time of inquiry to delivery, which requires parts…
Added 3 months ago
Inside Sales and Service Representative
The Fastener Group Ltd.
Courtenay, British Columbia
$45,000 to $48,000 CAD / year
Full-time
We are seeking a reliable and motivated Inside Sales & Service Representative to join our growing team at our ONO Work & Safety Courtenay location. As an Inside Sales & Service…
Added 4 months ago
Inside Sales and Service Representative
The Fastener Group Ltd.
Courtenay, British Columbia
$41,500 to $50,000 CAD / year
Full-time
We are seeking a reliable and motivated Inside Sales & Service Representative to join our growing team at our ONO Work & Safety Courtenay location. As an Inside Sales & Service…
Added 5 hours ago
Outside Sales Representative KIRKLAND, QUEBEC
WECO Electrical Connectors
Kirkland, QC
Full-time
The incumbent in this role should be capable of rapidly assimilating the business and defining a Sales plan that supports the organization’s strategic priorities. The Outside sales…
Added 11 hours ago
Merchandising Execution Associate Part-Time - 7248 Whitemud
The Home Depot Canada
Edmonton, AB
Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 11 hours ago
Parts Counter Specialist
TruckPro, LLC
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
…Aftermarket Truck Parts. This position is responsible for performing sales activities inside the store by providing customer service and developing sales relationships with customers over…
Added 11 hours ago
Contract Inside Sales Representative
Performance Food Group
Milton, ON
Contract
As an Inside Sales Representative, you are responsible for the sales and profitability growth of specific accounts in an assigned ledger which includes order taking, order processing, order…
Added 13 hours ago
Member Experience Representative
YBC
Chilliwack, BC
Up to $18.85 CAD / hour
Part-time
The Member Experience Representative works collaboratively with YMCA staff and volunteers to provide a safe and welcoming experience in branch. The primary focus on membership sales,…
Added 14 hours ago
Supervisor, Customer experience Center (Temporary)
Air Liquide
Edmonton, AB
Full-time
Experience: 5–7 years of relevant experience in customer service, inside sales, order desk, or supervisory roles (preferably in cylinders, welding products, and industrial products).
Added 15 hours ago
Merchandising Execution Team Associate: Part Time - COUNTRY HILLS (Mon-Fri 6AM-3PM Availability)
The Home Depot Canada
Calgary, AB
Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 15 hours ago
Merchandising Associate: Part Time - NORTH HILLS
The Home Depot Canada
Calgary, AB
Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 16 hours ago
Merchandising Execution Associate Part Time - 7226 Parry Sound
The Home Depot Canada
Parry Sound, ON
Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 17 hours ago
Sales Representative / Representant de vente - Tracadie
The Linq Agency
NB
As a Sales Ambassador at The LINQ Agency, you’ll be the friendly and enthusiastic face and voice representing our client’s brand including financial products and services inside retail…
Added 1 day ago
Senior Outside Technical Sales Representative – U.S. Business Development
Absolute Gauge Technologies
Toronto, ON · Scarborough, ON
From $100,000 CAD / year
Full-time
The position reports directly to Tim Wilkinson and is supported by AGT’s technical, engineering, inside sales, service, and project teams.
Added 2 months ago
Sales Rep / Inspector
HomeShield Pest Control
Strong, ON
Full-time
We are looking for talented and competitive Inside Sales Representatives that ideally have experience in the pest control industry. An inside sales rep will play a fundamental role in…
Added 1 month ago
Inside Sales Representative
Kerr Controls & Kerr Smart Energy
Dartmouth, NS
Full-time
Kerr Controls Ltd. (Kerr) is a leading distributor of Heating, Ventilation, Air Conditioning, Refrigeration Equipment, and Supplies. We are experiencing significant growth and expanding our…
Added 1 month ago
Counter Sales Representative
ECCO Supply™
Regina, SK
Full-time
The Counter Sales Rep is a hands-on role, responsible for serving customers, processing orders, and supporting warehouse operations. As a key member of our Terrace branch, you will provide…
Added 15 days ago
Customer Sales and Service Representative 3- Building Materials
UFA Co-operative Ltd.
Stettler, AB
Reporting to the Store Manager / Assistant Store Manager, the Customer Sales and Service Representative 3- Building Materials is responsible for serving and assisting customers in the…
Added 5 days ago
Mobile Financial Services Representative
CIBC
Boucherville, QC · Brossard, QC · Candiac, QC · Saint-Bruno, QC
Full-time
Sales and Service Execution- Deliver consistent client service excellence and strong sales results to meet performance targets. Demonstrate service excellence by being visible and…
Added 10 days ago
Inside Sales Representative - Automotive
EBlock Inc.
NB · NS · PE
Full-time
Work closely with your Territory Sales Manager, and others in your territory, to quickly and efficiently work IF bids post sale day.
Added 5 days ago
Mobile Financial Services Representative
CIBC
Kirkland, QC · Montreal, QC · Pointe-Claire, QC · Vaudreuil-Dorion, QC
Full-time
Sales and Service Execution- Deliver consistent client service excellence and strong sales results to meet performance targets. Demonstrate service excellence by being visible and…

The Fastener Group Ltd.

Inside Sales and Service Representative

Nanaimo, BC, Canada

Pay: $42,000 to $50,000 CAD / year
Job type: Full-time
Apply by: Mar 13, 2027
Experience: 2 to 3 years of customer service experience in the same or similar Industry is a definite asset.
Posting language: English
Posted: Sep 14, 2026

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Original job description

Job Overview:

We are seeking a reliable and motivated Inside Sales & Service Representative to join our growing team at our ONO Work & Safety Courtenay location. As an Inside Sales & Service Representative, your primary responsibilities will include processing customer orders and addressing inquiries related to products, pricing, and product availability. You will play a key role in ensuring a smooth sales experience for our customers by providing prompt responses, delivering professional customer service, and demonstrating accurate product knowledge.

This is an excellent opportunity for an individual who possesses a positive attitude, a great work ethic, and someone who is looking to excel in a dynamic sales environment. We invite qualified candidates to apply as you take the next step in your career.

Primary Responsibilities:

Answering phone calls, emails, and helping walk-in customers in a professional manner.

Provide best-in-class customer service and help resolve customer issues and requests in a timely manner.

Identify customer needs and recommend appropriate products/services.

Provide pricing and inventory information to customers.

Process and enter customer orders with detailed specifications into the computer system.

Support Outside Sales Reps in processing quotes, orders, and other requirements.

Help in organizing the showroom, stocking shelves, etc.

Other duties as assigned by the manager.

Qualifications:

2 to 3 years of customer service experience in the same or similar Industry is a definite asset.

Strong work ethic, with the ability to consistently deliver exceptional service in a fast-paced environment.

Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse groups of people.

Excellent time management skills with the ability to balance multiple priorities with high attention to detail.

Strong proficiency with computers and willingness to learn new software programs

Highly motivated with a desire to be successful.

Willingness to gain advanced knowledge of Fasteners & Tools products and services.

Self-starter who takes initiative in getting things done.

A team player with a "can-do" attitude.

What we offer:

Competitive Salary

Employee Incentive Program

Career growth opportunities

Comprehensive Group Benefit Package

Employee & Family Assistance Program

Matching Pension Program

Generous time off

Company Overview:

ONO Work & Safety is a proud member of The Fastener Group with multiple branches throughout Western Canada. We take pride in being the industry leader, proudly serving our clientele and supporting our dedicated employees for decades.

With three conveniently located branches in BC, we provide innovative solutions and products tailored to meet the diverse needs of our customers in the industrial, commercial, and construction sectors. Our focus is on offering a wide range of products, including hand and power tools, fasteners, safety supplies, and other essential products to support business operations. At ONO Work & Safety, we believe in the importance of building relationships with our customers and understanding their needs. We are committed to delivering exceptional customer service and ensuring that everyone receives the quality service they deserve.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

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More about this job

Responsibilities

The Inside Sales and Service Representative is responsible for processing customer orders, managing inquiries regarding pricing and availability, and providing professional customer service. They also support outside sales representatives and assist with showroom maintenance and inventory tasks.

Requirements

Candidates should have 2 to 3 years of customer service experience in a similar industry and possess strong communication and computer skills. A positive attitude, attention to detail, and the ability to work effectively in a fast-paced environment are essential.

Skills

Customer service
Sales
Order processing
Communication
Interpersonal skills
Time management
Attention to detail
Computer proficiency
Product knowledge
Inventory management
Problem solving
Teamwork
Initiative

Benefits

Competitive salary
Employee incentive program
Career growth opportunities
Comprehensive group benefit package
Employee & family assistance program
Matching pension program
Generous time off

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Order Processing
Fasteners
Tools
Inventory
Showroom
Safety Supplies
Industrial
Commercial
Construction
Quotes
Communication
Time Management
Computer Proficiency

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