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Added 13 mins ago
P
Bilingual Case Manager – Patient Support Programs
PSPSync
Canada
- Full-time
- Contract
…Manager is critical in delivering compassionate, high-touch service that enhances the patient experience while driving program…
Added 13 mins ago
Application Support Specialist, Information and Communications Technology
University of Saskatchewan
Saskatoon, SK
Nature of Work: The application support specialist provides operational and technical support for curriculum, learning management, assessment, and related technology systems within the…
Added 13 mins ago
BL
Specialist, Business Development & Marketing
BC Legal Management Association
Vancouver, BC · Greater Vancouver Metropolitan Area
- Other
The Specialist, Business Development & Marketing will be responsible for providing support in the business development needs of the Regional office and dedicated sector focuses to enable…
Added 13 mins ago
NH
Communications Specialist
Niagara Health
St. Catharines, ON
- Temporary
o Completion of post-secondary education in communications, public relations, journalism, digital media, marketing or a related field
Added 28 mins ago
TF
Workshop Performance Specialist
The Fedcap Group
Hamilton, ON
- Full-time
We're Hiring at Fedcap Canada. Join us as a Workshop Performance Specialist! Compensation: $50k to $65k (CAD). Fedcap Canada is excited to play an integral part in the transformation of…
Added 28 mins ago
CT
Network Analyst
Calgary TELUS Convention Centre
Calgary, AB
- Full-time
…building systems, and cloud-based applications. The Network Specialist works closely with the IT & Cybersecurity team, vendors, and operational departments to deliver secure,…
Added 28 mins ago
B
Mortgage Specialist
BMO
Montreal, QC
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 43 mins ago
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Onsite IT Support Specialist
SIMNET
ON · Whitby Southeast, Ontario
- Full-time
cloud computing services, including infrastructure as a service (IaaS),
Added 43 mins ago
PC
Sr Specialist – Retail Technology Platform
Parkland Corporation
Calgary, AB · Mississauga, ON
- Full-time
…functionality. The position configures lab equipment to mirror field conditions, perform transaction testing/validations, and authors technician best practices, FAQs, and installation…
Added 1 hour ago
JI
Senior Procurement Specialist
J.D. Irving, Limited
Saint John, NB
- Full-time
The Senior Procurement Specialist is an advanced role for an accomplished procurement professional with deep and broad experience across sourcing, supplier management, contracting, and…
Added 1 hour ago
LI
Quality Assurance Specialist
LanceSoft, Inc.
Toronto, ON
- Contract
…and devices conform to design and safety specifications. The Specialist will be required to work at Union Station 4th floor as well as 20 Bay St., 12th and 14th floor 2-3 days on site or…
Added 1 hour ago
HD
Temporary Specialist - Building Performance and Asset Management , JWS (35hrs)
Halton District School Board
Burlington, ON
- Temporary
Reporting to the Manager, Building Performance Department, the Specialist, Building Performance and Asset Management will be responsible for database management, sustainability, and best…
Added 1 hour ago
ZI
Industry Marketing Specialist
ZenaTech Inc.
Toronto, ON
- Full-time
Drone-as-a-Service (DaaS), enterprise SaaS, and quantum computing solutions for mission
Added 1 hour ago
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Spécialiste-conseil technique / Product Support Specialist
Genetec
Montreal, QC
- Full-time
The Product Support Specialist will work as part of a dynamic team providing Genetec's customers with best-in-class technical assistance for the Video, Access Control or License Plate…
Added 1 hour ago
Manufacturing Production Coordinator
CMP Group Ltd.
Delta, BC
…secondary processes such as CNC machining, trimming, and outside service operations. This role works closely with the Plant Manager. The position requires standard full-time hours, with…
Added 1 hour ago
D
Senior Advisor, Business strategies
Desjardins
Levis, QC · Montreal, QC
- Full-time
…performance; set targets; identify opportunities to improve service delivery; and design and deliver business strategies and solutions aligned with the business architecture of various…
Added 1 hour ago
AA
Application Specialist (Electrical Switchgear Estimator)
Ampere Alliance Ltd.
Calgary, AB
- Full-time
…Calgary, Alberta. We deliver customized electrical systems and field services to customers across a wide range of commercial and industrial…
Added 1 hour ago
GW
Experience Matter Intelligence Specialist
Gowling WLG
Toronto, ON
- Full-time
The Experience & Matter Intelligence Specialist is responsible for ensuring the Firm's deals, cases, and advisory work are systematically and strategically captured and catalogued. This…
Added 1 hour ago
NB
Chief Site Reliability Developer
National Bank of Canada
Toronto, ON
- Full-time
…and Wealth Management team at National Bank means acting as a specialist in the reliability, resilience and operational excellence of critical platforms. This job allows you to have a…
Added 1 hour ago
GW
Experience Matter Intelligence Specialist
Gowling WLG
Ottawa, ON
- Full-time
The Experience & Matter Intelligence Specialist is responsible for ensuring the Firm's deals, cases, and advisory work are systematically and strategically captured and catalogued. This…
Added 1 hour ago
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French Bilingual Client Service Specialist
Fiserv
Mississauga, ON
- Full-time
…that support everyday commerce and money movement. The Client Service Specialist role supports client service operations by resolving customer and account inquiries across service channels…
Added 1 hour ago
A
Operations and Maintenance Integration Specialist
AtkinsRéalis
Calgary, AB
- Full-time
…around the world. AtkinsRéalis is truly a global leader in its field and has been chosen to design and build some of the most prestigious projects in the world. Our participation in the…
Added 1 hour ago
S
Patient Support Specialist
Sanofi
Toronto, ON
- Full-time
The Specialist, Patient Support Services, will work closely with the Lead, Patient Support Services, internal Sanofi cross-functional teams and PSS vendors to ensure the ongoing support of…
Added 2 hours ago
E
Technical Customer Support
EagleBurgmann
AB · Edmonton, AB
- $40.5 to $42 CAD / hour
- Full-time
EagleBurgmann is a leading international specialist in industrial sealing technology. We combine innovative technologies, digital solutions and our passion to create sophisticated and…
Added 2 hours ago
E
Technical Customer Support
EagleBurgmann
Milton, ON
- $38 to $40 CAD / hour
- Full-time
EagleBurgmann is a leading international specialist in industrial sealing technology. We combine innovative technologies, digital solutions and our passion to create sophisticated and…

The Fedcap Group

Workshop Performance Specialist

225 King William Street, Unit 301, Hamilton, ON, L8R 1B1, Canada

Full-time

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Job details

Job type: Full-time
Education: Bachelor’s degree
Posting language: English
Posted: Nov 6, 2026

Original job description

We're Hiring at Fedcap Canada. Join us as a Workshop Performance Specialist! Compensation: $50k to $65k (CAD). Fedcap Canada is excited to play an integral part in the transformation of Ontario’s Employment Services system in its role as the Service System Manager for multiple catchment areas. Fedcap Canada employees work in partnership with service partners focused on providing tailored support for unemployed people, including those with disabilities, on their journey towards employment and into sustainable work. Our goals are to enhance local capacity while amplifying the good work and best practices already underway.

Position Summary:

The Workshop Performance Specialist plays a pivotal role in facilitating training, assessing the quality of training delivery across our Service Provider (SP) network, supporting curricula development, and continuous improvement of the Power of Possible (POP) training, The Fedcap Group’s proprietary work readiness training curriculum.

Reporting to the Senior Workshop Performance Specialist in Fedcap Canada’s Learning and Development team, the Workshop Performance Specialist will support in training SP staff to become proficient facilitators of the POP workshop for jobseekers. Success in this role will be measured through established KPIs, including SP adherence to the training curriculum, method and quality of delivery, and continuous program improvement through analyzing and implementing feedback from the jobseekers and the Service Provider network.

Essential Responsibilities:

Develop a deep understanding of the Power of Possible philosophy and curriculum.
Lead and co-lead at least 2 POP Train-the-Trainer sessions per year, ensuring SP staff are fully equipped to deliver the curriculum to jobseekers.
Conduct a minimum of 2 to 3 observations/evaluations of SP-delivered POP training groups per quarter, assessing the quality and effectiveness of their delivery to drive continuous improvement.
Maintain coaching and support relationships with a minimum of 10 Service Providers.
Develop and deliver coaching plans to POP facilitators as needed for continuous improvement.

Program Development & Training:

Design and implement enhancements or updates to the POP curriculum once per year, aligned with employment readiness, life skills, and incorporating feedback and outcome data.
Deliver or co-facilitate at least 2 POP Train-the-Trainer workshops per year with at least 90% of participants reporting overall readiness to deliver POP in post-session evaluations.
Conduct POP information sessions to a variety of stakeholders based on need

Administrative Support & Data Management:

Maintain real-time digital attendance tracking for all training sessions with 100% accuracy.
Analyze and organize training performance data monthly for the purpose of contractual reporting, highlighting jobseeker attendance trends, challenges, and improvement recommendations related to Service Provider training effectiveness.

Collaboration & Strategic Support:

Build and maintain strong interpersonal relationships with internal and external stakeholders to foster a collaborative environment for training quality and effectiveness.
Collaborate with Service Providers and other stakeholders to gather feedback and insights to continuously improve POP training and delivery effectiveness.

Education and Experience:

Bachelor’s degree in Education, Communications, Social Work, or a related field required, or a combination of education and experience.
Minimum 2 years of professional experience designing and delivering workshops or training curricula for diverse adult populations.
2 years' experience in analyzing training program performance, recommending improvements, and implementing continuous improvement strategies.
Access to a vehicle for travel to Service Provider sites within Fedcap Canada's catchment areas.
Bilingual in French is a plus
Experience in leading and evaluating high-volume training activity, demonstrating measurable outcomes such as increased trainer effectiveness or participant satisfaction.
Exceptional written and verbal communication skills, with the ability to tailor complex information to diverse internal and external audiences, including Service Provider staff and management.

Compensation: $50k to $65k CAD annually

Fedcap Canada provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity, M/F/D/V.

Fedcap Canada warmly welcomes people with disabilities to join our diverse team and seeks to ensure an accessible hiring process as per the AODA Employment Standard. Please let the recruiter know if you require any accommodations, including but not limited to documents in accessible formats or accommodations during interviews.

Mission: We are committed to improving the economic and social well-being of the impoverished and disadvantaged.

For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society’s most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs - all targeted to helping people achieve long-term self-sufficiency.

The work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact.

The Fedcap Group also invests its time and resources in broader systems change - working in partnership with federal, state and local government to improve the way services are designed, funded and delivered.

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More about this job

Responsibilities

The Workshop Performance Specialist facilitates training, assesses delivery quality across the Service Provider network, and supports curricula development. They are responsible for coaching facilitators and analyzing performance data to drive continuous program improvement.

Requirements

Candidates must have a bachelor's degree in Education, Communications, Social Work, or a related field, along with at least 2 years of experience in training design and delivery. Proficiency in analyzing training performance and access to a vehicle for travel to service sites are also required.

Skills

Training delivery
Curriculum development
Coaching
Data analysis
Performance management
Facilitation
Stakeholder management
Communication
Program evaluation
Adult education
Reporting
Relationship building

Visa sponsorship

Not detected in the job text

Keywords

Workshop Performance Specialist
Fedcap Canada
Power of Possible
Training
Curriculum Development
Facilitation
Coaching
Performance Data
Employment Services
Service Provider
Adult Education
KPIs
Stakeholder Engagement
Continuous Improvement
Work Readiness
Life Skills
Data Analysis
Reporting
Education
Social Work
Communications

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