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Added 3 mins ago
CD
Specialist, Intervenor
CNIB Deafblind Community Services
Saskatoon, SK
- $25.97 CAD / hour
- Part-time
We're looking to develop our team with passionate individuals who are interested in making a difference in the lives of others. If that sounds like you, talk to us today about this…
Added 3 mins ago
GO
Tenant Services Coordinator
Government of Manitoba
Churchill, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 3 mins ago
T
Contact Centre Representative – TD Auto Finance, Customer Service Specialist
TD
Brossard, QC
- Full-time
…remaining time will be spent at a TD location for in-person team events and experiences. The hiring manager will provide more information about how this works for their…
Added 3 mins ago
T
Contact Centre Representative – TD Auto Finance, Customer Service Specialist
TD
Toronto, ON
- Full-time
…remaining time will be spent at a TD location for in-person team events and experiences. The hiring manager will provide more information about how this works for their…
Added 3 mins ago
Account Manager 2
Convergence Networks
Ottawa, ON
We are seeking a passionate, technical and experienced Account Manager to join our team and play a crucial role in ensuring the success and satisfaction of our clients. By providing…
Added 3 mins ago
Operational Risk and Insurance Interim Team Lead
March of Dimes Canada
Toronto, ON
…years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. Our…
Added 3 mins ago
EC
Intermediate Hydropower Engineer
EnGlobe Corp.
Saint John, NB · Fredericton, NB · Edmundston, NB · Moncton, NB · Mount Pearl, NL · Dartmouth, NS
- Full-time
…support between colleagues, which enables rapid growth within the team. - Geotechnical Project…
Added 3 mins ago
EC
Senior Hydrotechnical Engineer
EnGlobe Corp.
Saint John, NB · Fredericton, NB · Edmundston, NB · Moncton, NB · Mount Pearl, NL · Dartmouth, NS
- Full-time
…support between colleagues, which enables rapid growth within the team. - Geotechnical Project…
Added 3 mins ago
EC
Senior Hydropower Engineer
EnGlobe Corp.
Saint John, NB · Fredericton, NB · Edmundston, NB · Moncton, NB · Mount Pearl, NL · Dartmouth, NS
- Full-time
You will play an important role in a dynamic and passionate team, collaborating on a variety of projects of all sizes and scopes in the environment, renewable energies, hydroelectricity,…
Added 3 mins ago
B
Wealth Planning Advisor, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 3 mins ago
FH
Senior Business Analyst
Fraser Health
Surrey, BC
- Full-time
Lead and support process redesign initiatives while ensuring alignment with service management methodologies and best practices.
Added 3 mins ago
R&
Project Manager
Robertson & Company Ltd.
Toronto, ON
- Contract
Our client is a prominent Canadian financial institution undergoing a major operational transformation and technology migration. Known for its robust market presence and complex…
Added 3 mins ago
F
Business Development Manager
Financeit
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Business Development Manager will be expected to dedicate 50% of their efforts in the field, working across Canada to drive opportunities alongside the existing sales team and engaging…
Added 3 mins ago
D
Project Manager
Dexian
Toronto, ON · Greater Toronto Area, Canada
- $70 to $80 CAD / hour
- Contract
This leadership role will be responsible for managing New-to-Bank (NTB) client onboarding, periodic KYC refresh activities, and client outreach initiatives while ensuring compliance with…
Added 3 mins ago
SO
Senior Procurement Consultant
Supply Ontario
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Your primary work will involve providing strategic and technical procurement advice in support of OPS and BPS client users on their large and complex procurements needs. You will be…
Added 3 mins ago
D
Communications Manager
Dexian
Toronto, ON · Greater Toronto Area, Canada
- $30 to $42 CAD / hour
- Contract
Must Have Skills:
Added 3 mins ago
T
Recruitment Specialist
TP
Toronto, ON
- Full-time
● Must have at least 1 year of recruiting experience
Added 3 mins ago
N
Account Manager - Student VIP
Navacord
London, ON
- $50,000 to $55,000 CAD / year
- Full-time
The Account Manager plays a critical role in building and maintaining strong client relationships and serves as the primary point of contact between clients and the organization. This role…
Added 18 mins ago
FS
Business Developer
Fresh Start Foods Canada Ltd.
Milton, ON · Fresh Start East Milton Administration-Ontario-FSE
- Full-time
Mobility: Must hold a valid Class G Driver’s License and have a reliable vehicle for travel within the territory
Added 18 mins ago
TG
INTERNAL ONLY - Case Manager II - Main, Permanent Full-Time
The Gathering Place
St. John's, NL
- Full-time
The Case Manager II provides intensive, client-centered case management to Guests experiencing complex and high-acuity needs. Services are provided on a drop in or assigned basis with a…
Added 18 mins ago
HI
Underwriting Administrator, CADA
HUB International
Maple Ridge, BC · Langley (District), BC · Coquitlam, BC · Burnaby, BC · Surrey, BC · Langley, BC
- Full-time
Reporting to the National Underwriting Manager for the Auto Dealership Program, the Underwriting Administrator supports a group of highly skilled Underwriters in a fast-paced and growing…
Added 18 mins ago
CR
Account Manager - Industrial Refrigeration
CIMCO Refrigeration
Moncton, NB
- Full-time
CIMCO is looking for an Account Manager - Industrial Refrigeration to join the Moncton, NB team.
Added 32 mins ago
CD
Specialist, Intervenor
CNIB Deafblind Community Services
Windsor, ON
- $28.83 CAD / hour
- Full-time
We're looking to develop our team with passionate individuals who are interested in making a difference in the lives of others. If that sounds like you, talk to us today about this…
Added 32 mins ago
CD
Specialist, Intervenor
CNIB Deafblind Community Services
London, ON
- $28.83 CAD / hour
- Full-time
We're looking to develop our team with passionate individuals who are interested in making a difference in the lives of others. If that sounds like you, talk to us today about this…
Added 32 mins ago
AC
Indigenous Engagement Specialist
Aubin Consulting
Calgary, AB
- Full-time
Must hold Canadian Citizenship, Permanent Residence, or Refugee Status

The Gathering Place

INTERNAL ONLY - Case Manager II - Main, Permanent Full-Time

St. John's, NL, A1C 5P5, Canada

Full-time

Apply on gatheringplace.bamboohr.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 17, 2026
Experience: Minimum 2 years' experience in case management or a related support role, preferably with marginalized or high-acuity populations
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Title: Case Manager II

Reports to: Manager of Guest Services (Main)

Location: St. John's, NL

Employment Type: Permanent Full-Time

Hours: Flexible schedule including days, evenings and weekends

PCN: 01-300-006

Position Summary

The Case Manager II provides intensive, client-centered case management to Guests experiencing complex and high-acuity needs. Services are provided on a drop in or assigned basis with a focus on Guests requiring elevated support, coordination of care, and system navigation. Through strong collaboration with internal teams and external providers, the Case Manager II works to reduce service barriers and promote housing stability, health, and overall well-being using a harm reduction and trauma-informed approach.

Key Responsibilities

Engage Guests with complex vulnerabilities, including those navigating homelessness, substance use, and mental health challenges, using a respectful, trauma-informed approach.

Provide intensive, housing-focused case management tailored to each Guest’s goals and capacity, emphasizing autonomy, empowerment, and social determinants of health.

Coordinate services and supports across internal teams and external systems to ensure continuity of care and wraparound supports.

Build meaningful, trust-based relationships with Guests while maintaining professional boundaries and ethical standards.

Support Guests in setting and working toward personal goals, including housing stabilization, health access, and life skills development.

Complete and maintain accurate, timely documentation using a shared electronic case management system to support team coordination and organizational learning.

Participate in interdisciplinary team meetings and contribute to care planning with co-located service providers.

Coordinate services by organizing case consultations and care planning with external partners as necessary

Support crisis management through de-escalation, safety planning, and direct interventions where needed.

Supervise BSW student placements as required

Apply organizational policies related to Guest and workplace safety; contribute to continuous quality improvement in service delivery.

Perform other duties as assigned to support the Guest Services and teams.

Qualifications & Skills

Degree in Social Work required; registration with the Newfoundland and Labrador Association of Social Workers (NLASW)

Minimum 2 years' experience in case management or a related support role, preferably with marginalized or high-acuity populations

Demonstrated knowledge of local and provincial community services and housing resources

Excellent interpersonal and relationship-building skills, with a strong understanding of diversity, inclusion, and systemic barriers

Skilled in system navigation, collaborative service planning, and conflict resolution

Strong written and verbal communication skills, including proficiency in professional documentation

Creative, adaptable problem solver with the ability to respond effectively in dynamic or unpredictable situations

Clear Record of Conduct and Vulnerable Sector Check required

Equivalencies in education and experience may be considered.

Closing Date: November 17, 2026

Apply on gatheringplace.bamboohr.com About employer

More about this job

Responsibilities

The Case Manager II provides intensive, client-centered support to guests with complex needs, focusing on housing stability, health, and well-being. They coordinate care across internal and external systems while utilizing a trauma-informed and harm reduction approach.

Requirements

Candidates must hold a degree in Social Work and be registered with the Newfoundland and Labrador Association of Social Workers (NLASW). A minimum of 2 years of experience in case management or a related support role is required.

Skills

Case management
Social work
Trauma-informed care
Harm reduction
Crisis management
System navigation
Conflict resolution
Documentation
Interdisciplinary collaboration
Relationship building
Housing stabilization
Safety planning
De-escalation
Student supervision

Visa sponsorship

Not detected in the job text

Keywords

Case management
Social work
Trauma-informed
Harm reduction
Homelessness
Mental health
Substance use
Housing stability
Crisis management
De-escalation
Safety planning
System navigation
Care planning
Documentation
Interdisciplinary team
NLASW
Social determinants of health
Student supervision

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Work requirements

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