accommodation services manager
- Niagara Falls, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Overview
Languages
English
Education
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
Computer and technology knowledge
Work conditions and physical capabilities
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Address customers' complaints or concerns
- Develop and implement business plans
- Establish work schedules
Computer and technology knowledge
- MS Word
- MS Excel
- MS Office
- MS Outlook
- MS Windows
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Combination of sitting, standing, walking
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Team player
More about this job
Responsibilities
Develop and implement operational policies and business plans, recruit and supervise staff, conduct performance reviews and training, and establish work schedules. Manage supplier and client negotiations, budgets and expenses, marketing plans, and customer complaints.
Requirements
Requires a college, CEGEP, or other non-university certificate or diploma from a one- to two-year program, along with one to less than two years of experience. The role calls for proficiency with Microsoft Office applications and strong communication, interpersonal, client-service, teamwork, and organizational abilities in a fast-paced, on-site environment.
Skills
- Staff Recruitment
- Staff Supervision
- Performance Reviews
- Supplier Negotiation
- Client Negotiation
- Staff Training
- Budgeting
- Revenue and Expense Monitoring
- Marketing Planning
- Customer Complaint Resolution
- Business Planning
- Scheduling
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Management & Leadership
- Customer Service & Support
- Marketing
- Finance & Accounting
Keywords
- Hospitality
- Accommodation Services
- Daily Operations
- Policies and Procedures
- Staff Recruitment
- Staff Supervision
- Performance Reviews
- Supplier Negotiation
- Client Negotiation
- Training
- Budgeting
- Revenue Monitoring
- Expense Monitoring
- Marketing Plans
- Customer Complaints
- Business Plans
- Work Scheduling
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Windows
- Fast-Paced Environment
- Client Focus