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The Hillman Group, Inc.

Demand Planner I

Toronto, ON, Canada

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Job details

Experience: 0-3 years of experience in demand planning, forecasting, supply chain, inventory management, or a related discipline.
Posting language: English
Posted: Nov 3, 2026

Original job description

At Hillman, we believe our people are our greatest strength. We foster a collaborative, customer-focused culture where innovation, accountability, and continuous improvement drive everything we do. Whether you're launching your career or growing your expertise, you'll find opportunities to learn, contribute, and make a meaningful impact while working alongside a team committed to winning together.

Job Summary

The Demand Planner I plays a key role in ensuring the right products are available at the right time to meet customer demand and support company growth. This position owns customer forecasting within the planning system and works cross-functionally with Sales, Supply Chain, and S&OP teams to achieve fill rate, inventory, and service level objectives.

The successful candidate will analyze customer demand trends, point-of-sale (POS) data, and sales forecasts to develop accurate demand plans that drive purchasing decisions and inventory performance. This role also supports new product launches, business planning initiatives, and continuous improvement projects while contributing to the success of the monthly Sales & Operations Planning (S&OP) process.

This is an excellent opportunity for an early-career supply chain professional looking to build experience in demand planning, forecasting, inventory management, and cross-functional collaboration.

Key Responsibilities

Demand Planning & Forecasting

Develop and maintain accurate demand forecasts within the GAINs planning system to support inventory, service, and fill rate objectives.
Analyze system-generated forecasts, customer POS data, sales trends, and market insights to improve forecast accuracy.
Align demand forecasts with sales forecasts and proactively address variances to support inventory optimization and business goals.
Monitor customer, category, and channel performance to identify trends and recommend appropriate actions.

Supply Chain & Business Performance

Partner with Supply Planners and other Supply Chain stakeholders to maintain customer service levels and resolve inventory or fill rate issues.
Monitor inventory positions, demand fluctuations, and key service metrics to support company KPIs.
Communicate demand and supply impacts, customer performance issues, and business risks to leadership and key stakeholders.
Support financial forecasting activities, including demand plan analysis and Annual Operating Plan (AOP) forecasting requirements.

S&OP Support & Cross-Functional Collaboration

Support the Sales & Operations Planning (S&OP) process by preparing analyses, reports, and data for monthly Demand Review Workshops.
Collaborate with S&OP team members to implement approved demand plan adjustments and planning strategies.
Assist with new product launches and business initiatives to ensure successful and timely execution.
Research and communicate out-of-stock situations, recovery plans, and supply chain updates across the organization.
Support communication of demand and supply issues to Sales and other business partners.
Help manage and evaluate performance within assigned customer channels and product categories.

Project & Continuous Improvement

Participate in cross-functional projects and process improvement initiatives.
Perform ad hoc analysis and reporting to support business decision-making.
May lead customer- or product-specific projects and initiatives as experience develops.
Travel occasionally as business needs require.

What We're Looking For

Education & Experience

Bachelor's degree in Supply Chain, Business, Operations, Finance, or a related field preferred.
0-3 years of experience in demand planning, forecasting, supply chain, inventory management, or a related discipline.
Understanding of financial concepts and key business drivers within manufacturing, sourcing, or distribution environments.
Experience in retail distribution or consumer products industries is preferred.
Exposure to forecasting, logistics planning, transportation, or inventory management processes is a plus.
APICS/ASCM certification (or progress toward certification) is preferred.

Skills & Competencies

Successful candidates will demonstrate:

Strong analytical and problem-solving capabilities.
Ability to interpret data, identify trends, and recommend practical solutions.
Excellent organizational skills and attention to detail.
Strong interpersonal and collaboration skills.
Effective written and verbal communication abilities.
Ability to manage competing priorities in a fast-paced environment.
Sound judgment and decision-making skills.
Ability to work independently while contributing to team objectives.
Professionalism and a customer-focused mindset.
Understanding of customer fulfillment requirements and supply chain operations.

The Hillman Group is an Equal Employment Opportunity and Affirmative Action Employer and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, protected veteran or military status, genetic information, citizenship status, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

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More about this job

Responsibilities

The Demand Planner I is responsible for managing customer forecasting within the planning system to ensure optimal inventory levels and service performance. They collaborate cross-functionally with Sales and Supply Chain teams to analyze demand trends and support the monthly Sales & Operations Planning process.

Requirements

Candidates should possess a bachelor's degree in a relevant field and up to 3 years of experience in supply chain or demand planning. Strong analytical capabilities and proficiency in interpreting data to drive business decisions are essential for this role.

Skills

Demand planning
Forecasting
Supply chain management
Inventory management
Data analysis
Problem-solving
Cross-functional collaboration
Retail distribution
Consumer products
Financial analysis
Communication
Organizational skills
Attention to detail
Logistics planning

Visa sponsorship

Not detected in the job text

Keywords

Demand Planning
Forecasting
Supply Chain
Inventory Management
S&OP
Sales & Operations Planning
GAINs
POS Data
Retail Distribution
Consumer Products
APICS
ASCM
Logistics
Financial Forecasting
AOP
Annual Operating Plan
Data Analysis
KPIs
Manufacturing
Distribution

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