Jobs in Canada

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Added 10 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
London, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 40 mins ago
L
Educator | New Sudbury
lululemon
Sudbury, ON
- Full-time
Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only) · Must have the ability to travel to assigned store with own transportation methods
Added 40 mins ago
IE
Grocery store butcher
IGA extra Famille Jasmin
NB · Saint-Sauveur, NB
- Full-time
Added 40 mins ago
J
Florist - retail
JobsMedia.io
Quebec, QC
- Full-time
Added 40 mins ago
L
Educator | Fairview Mall | Seasonal Oct-Jan
lululemon
Toronto, ON · North York, ON
- Part-time
Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only) · Must have the ability to travel to assigned store with own transportation methods
Added 40 mins ago
GM
Bakery manager - retail
Grey Matlock Bakery
Mississauga, ON
- Full-time
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 40 mins ago
T
Recycler - London (Full-Time)
Talize
London, ON
- $18.3 CAD / hour
- Full-time
…pride. You show up ready to contribute, learn, and make every customer feel…
Added 55 mins ago
M
Senior / Staff Product Manager - IoT Connected Devices
Motive
Vancouver, BC
- Full-time
Translate customer and market signals into crisp requirements by running discovery across construction, trucking and logistics, agriculture, energy, field service, and food and beverage;…
Added 55 mins ago
TH
Counter attendant, restaurant
Tim Hortons Québec
Kingston, ON
- Full-time
Added 55 mins ago
AF
Account Manager Foodservice - Alberta & Prairies
Arla Foods
Richmond, BC
- Full-time
Build and manage customer relationships to understand business needs, deliver Arla's customer plans, and support customer satisfaction; plan territory coverage to maximize the efficiency of…
Added 1 hour ago
SH
Retail Sales Associate
Sunglass Hut
St. John's, NL
- Full-time
The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will…
Added 1 hour ago
SC
Meat - Meat Wrapper
Safeway Canada
Calgary, AB
- Full-time
…and timely fashion. The Meat Wrapper will deliver exceptional customer service, foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and…
Added 1 hour ago
S
Meat - Meat Wrapper
Sobeys
Calgary, AB
- Full-time
…and timely fashion. The Meat Wrapper will deliver exceptional customer service, foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and…
Added 1 hour ago
S
Store Director
sephora.com
Oakville, ON
- Full-time
You have a minimum of 5+ years of senior management experience in the beauty, retail, or customer service industry.
Added 1 hour ago
S
Paid Services Beauty Advisor - Part Time
sephora.com
Toronto, ON
- $19.7 to $23.2 CAD / hour
As our Paid Service Beauty Advisor, you are an expert in all thing’s beauty! You’re here to guide our clients on their beauty journey at the Beauty Studio & beyond. It’s not just about the…
Added 1 hour ago
SU
Business Development & Sales – Commercial Renovation & Maintenance (Canada Local)
Sunny Unite Inc. (Canada)
Toronto, ON
- Full-time
Serve as the primary point of contact for commercial clients (retail units, office buildings, warehouses, and property management firms), handling inquiries, gathering requirements, and…
Added 1 hour ago
BR
Barista
Bodega Ridge
Galiano Island 9, BC
- $25 CAD / hour
- Full-time
Work alongside the team on bar, till, food service and grocery/retail
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Yarmouth Indian Reserve No. 33, NS
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
TH
Merchandising Execution Associate : Full Time - FORT McMURRAY
The Home Depot Canada
Fort McMurray, AB
- Full-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 2 hours ago
ON
Seasonal Retail Sales Associate - Quinte Mall
Old Navy
Belleville, ON
- Part-time
…engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate,…
Added 2 hours ago
ON
Assistant Manager - Edmonton Common
Old Navy
Edmonton, AB
- Full-time
Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
Added 2 hours ago
CI
Team Lead, Operations Full Time
Crocs, Inc.
ON · Cookstown, ON
- Full-time
We are hiring a Team Leader to deliver outstanding in-store experiences, lead by example on the sales floor, support merchandising and stockroom operations, and handle key holder duties…
Added 2 hours ago
CI
Team Lead, Operations Full Time
Crocs, Inc.
ON · Cookstown, ON
- Full-time
We are hiring a Team Leader to deliver outstanding in-store experiences, lead by example on the sales floor, support merchandising and stockroom operations, and handle key holder duties…
Added 2 hours ago
CI
Sales Associate, Seasonal
Crocs, Inc.
Leduc, AB
- Part-time
We are hiring a Seasonal Sales Associate to deliver exceptional consumer experiences, support store operations across POS, merchandising, product placement, stockroom, and visual…
Added 2 hours ago
CI
Sales Associate, Seasonal
Crocs, Inc.
Leduc, AB
- Part-time
We are hiring a Seasonal Sales Associate to deliver exceptional consumer experiences, support store operations across POS, merchandising, product placement, stockroom, and visual…

The Home Depot Canada

Analyst, Online Customer Experience

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

$65,000 to $75,000 CAD / year · Contract

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Job details

Pay: $65,000 to $75,000 CAD / year
Job type: Contract
Posting language: English
Posted: Sep 30, 2026

Original job description

Analyst Online Customer Experience

Position Overview: We are seeking an analytical, customer-obsessed Analyst to own the online shopping experience for an assigned category portfolio on HomeDepot.ca. This role is accountable for the customer's path from category entry to the product page (PIP) - shaping category landing pages, taxonomy, category attributes, and search filters/tuning so customers can find and discover the right products quickly.

Key Responsibilities:

Understand the Customer: Leverage research and site analytics to map the customer's path from category entry to PIP, identifying friction points and opportunities to drive value across the shopping experience.
Build a Vision: Align with stakeholders to define category landing page strategy, taxonomy, and attribute frameworks that support an intuitive shopping journey across first-party and Marketplace assortment.
End-to-End Experience: Own the online path from category entry to PIP, collaborating with partners to continuously improve category landing pages, browse paths, taxonomy, and search filters/attribute tuning.
Measure Results: Monitor category and search performance (conversion, search-to-PIP click-through, bounce/exit rates) and evaluate opportunities for improvement.
Communicate: Provide clear timelines of prioritized deliverables and review results of changes to category experiences.
Portfolio Expertise & Strategy Alignment: Lead discussions with merchants and partners to ensure business objectives align with online category strategy.
Category Health & Execution: Assess category performance, analyze trends, and optimize taxonomy, attributes, and search filters to improve product discoverability from entry to PIP.

Competencies:

Project Planning & Management
Research & Web Analytics (Adobe Analytics)
Taxonomy, Attribute & Search Filter Management
Business Acumen - UX knowledge
Problem Solving Ability
Cross-Functional Team Collaboration
Stakeholder Management

Direct Manager/Direct Reports:

Reports to: Manager / Lead, Online Category Experience
Direct Reports: No
Travel Requirements:
Limited
5 days a week in office s at the Store Support Centre (SSC)
Travel to stores at minimum once a quarter for in-store working days
Potential trips to the Innovation Centre (IC) may be required in certain situations

Physical Requirements:

Extended sitting
Repetitive tasks
Quarterly store experience day requiring standing for extended periods and performing any tasks required at the store level

Working Conditions:

Working in an office setting – computer work, camera-on virtual meetings, in-person at SSC/IC/Stores

Minimum Education:

University/College degree in a related area of study, or equivalent experience.

Minimum Years of Work Experience:

2+ years in a relevant field

Minimum Leadership Experience:

Certifications:

None required

Other Requirements/Assets:

Internal candidates: Must fulfill minimum time-in-position (1 year) and performance management code requirements (M+, Meets Expectations and Consistently Demonstrates)
Proven experience managing category, taxonomy, or search/browse experience projects
Excellent communication and interpersonal skills
Previous experience in eCommerce and/or online merchandising is required
An aptitude for analytics; ability to derive insights, take action, and a bias for action
Strong problem-solving skills
Strong organizational skills with the ability to manage multiple projects
Strong attention to detail
Self-starter with the ability to work independently with only general guidance
Must be comfortable with ambiguity
Comfortable presenting to different stakeholders and teams
Experience with Adobe Analytics, Looker, Tableau, P360, and taxonomy/search merchandising tools (e.g., Endeca, Bloomreach, Algolia) an asset

Apply on LinkedIn About employer

More about this job

Responsibilities

Own and improve the online customer journey from category entry to product pages by shaping category landing pages, browse paths, taxonomy, attributes, and search filters. Analyze category and search performance, align strategy with merchants and partners, and communicate prioritized deliverables and results.

Requirements

Requires a university or college degree in a related field or equivalent experience, plus at least two years of relevant work experience and experience with e-commerce or online merchandising. Candidates should have experience managing category, taxonomy, or search/browse projects, strong analytical and communication skills, and the ability to manage multiple projects; experience with listed analytics and merchandising tools is an asset.

Skills

Project Planning And Management
Research
Web Analytics
Adobe Analytics
Taxonomy Management
Attribute Management
Search Filter Management
User Experience
Problem Solving
Cross-Functional Collaboration
Stakeholder Management
E-Commerce
Online Merchandising
Data Analysis
Communication
Organizational Skills

Visa sponsorship

Not detected in the job text

Keywords

E-Commerce
Online Merchandising
Customer Experience
Category Management
Category Landing Pages
Taxonomy
Product Attributes
Search Filters
Search Tuning
Product Discoverability
Browse Paths
Adobe Analytics
Looker
Tableau
P360
Endeca
Bloomreach
Algolia
Conversion Rate
Search-To-Product Click-Through
Bounce Rate
Exit Rate
Marketplace Assortment
Web Analytics
User Experience
Stakeholder Management
Project Management

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Work requirements

Jobs in Canada