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Added 21 mins ago
T
Vaughan Mills Assistant Manager
Tumi
Vaughan, ON
- Full-time
As part of our Retail team, the Assistant Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 21 mins ago
SC
Regional Services Manager
Staples Canada
Saskatoon, SK
- Full-time
The Regional Services Manager is accountable for driving profitable growth in print and marketing, wireless telecommunications, and technology services across assigned stores. This role…
Added 36 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Tsawwassen, BC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 36 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Sarnia, ON
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 36 mins ago
YU
Facilities Assistant
Yorkville University
Toronto, ON
- Full-time
Reporting to the Manager, Facilities, we are hiring a Facilities Assistant to help keep our new downtown Toronto site running smoothly, safely, and ready for the people who use it every…
Added 52 mins ago
Management and Sales Trainee
Sherwin-Williams
Mississauga, ON
…accelerated, entry-level position designed to prepare you for a Store Management role in 18-24 months. With Sherwin-Williams’ promote-from-within philosophy, you will have the opportunity…
Added 52 mins ago
Management and Sales Trainee
Sherwin-Williams
Burlington, ON
…accelerated, entry-level position designed to prepare you for a Store Management role in 18-24 months. With Sherwin-Williams’ promote-from-within philosophy, you will have the opportunity…
Added 1 hour ago
R(
Assistant Store Manager - Promenades St-Bruno
Reitmans (Canada) Ltée/Ltd
Longueuil, QC · St-Bruno-de-Montarville, Québec
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 5 hours ago
A
Assistant Manager - Upper Canada Mall
Athleta
Newmarket, ON
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 5 hours ago
BR
Assistant Manager - Tsawwassen Mills
Banana Republic
Tsawwassen, BC
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 7 hours ago
GT
Assistant Manager
Golf Town
Laval, QC
- Full-time
As an Assistant Manager, your main purpose of the position is to drive sales, profitability and customer service in our retail stores through developing and driving a selling culture,…
Added 9 hours ago
LD
Store Systems and Administration
London Drugs Limited
Victoria, BC
- $18.25 to $21.58 CAD / hour
- Other
The individual in this position is responsible for the administrative functions of store operations, cash room, and the integrity of store-level pricing. Accordingly, you will report…
Added 9 hours ago
W
(CAN) Food Assistant Manager
Walmart
Salaberry-de-Valleyfield, QC
- Full-time
…clear direction to Managers and Associates. Ensures optimal store conditions through effective merchandise presentation, accurate and competitive pricing and store standards within Company…
Added 11 hours ago
L
5789 - Assistant Store Manager FT
Lids
Quebec, QC
- $19 to $21 USD / hour
- Full-time
At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our…
Added 11 hours ago
S
Stage Experience Lead - Full Time
sephora.com
Edmonton, AB
- $20 to $23.55 CAD / hour
- Full-time
…Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling…
Added 12 hours ago
SL
Department Sales Manager, Footwear
Sporting Life
Laval, QC
- Full-time
While partnering with your assistant manager to achieve sales targets, manage team KPIs, and maximize profitability, you’ll coach your team to be product and trend experts, ensuring they’re…
Added 12 hours ago
SL
Department Sales Manager, Softgoods
Sporting Life
Laval, QC
- Full-time
While partnering with your Assistant Manager to achieve sales targets, manage team KPIs, and maximize profitability, you’ll coach your team to be product and trend experts, ensuring they’re…
Added 12 hours ago
LC
Produce Assistant Department Manager Part Time Day
Loblaw Companies Limited
Calgary, AB
- Part-time
Added 13 hours ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 13 hours ago
W
(CAN) Leader de nuit
Walmart
Thetford Mines, QC
- Full-time
Assumes responsibility for store safety and security in the absence of the Overnight Assistant Manager. Manages accidents occurring during the overnight shift and ensures incidents are…
Added 14 hours ago
SL
Department Sales Manager, Footwear
Sporting Life
Burnaby, BC
- Full-time
While partnering with your assistant manager to achieve sales targets, manage team KPIs, and maximize profitability, you’ll coach your team to be product and trend experts, ensuring they’re…
Added 14 hours ago
SL
Department Sales Manager, Footwear
Sporting Life
Burlington, ON
- Full-time
While partnering with your assistant manager to achieve sales targets, manage team KPIs, and maximize profitability, you’ll coach your team to be product and trend experts, ensuring they’re…
Added 14 hours ago
E
Quick Service (QSR) Sales Associate (Part-Time) - Eataly Sherway Gardens
Eataly
Toronto, ON
- $17.95 CAD / hour
- Part-time
…pastries, coffee, paninis and other Italian treats. Reports to the Assistant Store Operations Manager and Store Operations…
Added 14 hours ago
SL
Department Sales Manager, Hardgoods
Sporting Life
Markham, ON
- Full-time
While partnering with your assistant manager to achieve sales targets, manage team KPIs, and maximize profitability. You’ll coach your team to be product and trend experts, ensuring they’re…
Added 14 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Victoria, BC
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards

The Home Depot Canada

Assistant Store Manager

Brantford, ON, Canada

The pay range for this position is between $60,000.00 - $70,000.00 · Full-time

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Job details

Pay: The pay range for this position is between $60,000.00 - $70,000.00
Job type: Full-time
Apply by: Dec 2, 2026
Experience: Minimum 2 years of management experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Assistant Store Managers (ASMs) are responsible for providing Customers with a convenient and enjoyable shopping experience. They work to create an inviting shopping environment for Customers by meeting their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and profitability. They provide leadership to Associates so that these strategies and objectives are executed successfully. ASMs must analyze trends, solve problems and develop themselves and their Associates in order to maximize contribution to store success. They must also be capable of working with Associates, the Store Manager and other ASMs to accomplish goals.

Position Responsibilities

Providing the Home Depot shopping experience for Customers (e.g., ensuring that
Customers are acknowledged, Customer project needs are met, complaints are resolved, service is quick and efficient, store is properly stocked)
Using the racetrack and coaching other Associates and Department Supervisors to use the race track to proactively seek and satisfy Customers
Ensuring sufficient scheduling to meet customer demand in all areas of responsibility
Training Associates to provide quality customer service
Ensuring that store events are appropriately scheduled and communicated
Ensuring all Special Order/Install Customers are satisfied with their products or services
Recruiting and placing Sales Associates with the appropriate skills for special order/installs (e.g., technical background, closing and follow-up skills)
Ensuring specialty areas (e.g., Flooring, Kitchen, Appliance, Millwork & Decor) are adequately staffed to meet both scheduled appointments and immediate customer demand
Setting departmental sales goals and monitoring them regularly
Recruiting, interviewing applicants and making recommendations to the store manager about hiring for open positions
Making recommendations to the store manager about terminations, promotions, demotions, new associates' rate of pay and associates' performance based pay increases
Driving productivity on the sales floor (e.g., balancing the number of associates to the customer demand throughout the store)
Communicating store and home depot objectives to associates
Coaching, training and developing associates by providing both informal (e.g., on-floor coaching) and formal (e.g., written evaluation) job performance-based feedback
Communicating clear career paths for associates
Taking appropriate actions to minimize turnover in all customer service areas
Prepare, lead and utilize the Chalk Talk process to communicate store sales, event and promotional activity (Monthly Playbook) to all store associates with a particular focus on
Customer Service Associates
Assess associates training needs as it relates to all aspects of sales and customer service (e.g., product, process knowledge and customer service skills) and implement plans for improvement
Knowledge of all Home Depot programs and services including ability to communicate these programs and services to customers and associates (e.g., Credit, SF&I, ESPs, Pro Sales and Tool Rental)
Knowledge of and ability to train sales and inventory reports as they relate to Key Performance Indicators for assigned departments and store
Maintaining department profitability through report analysis (e.g., VOC & Store Walk reports), identifying trends, defining problems and developing appropriate responses for assigned departments and store
Developing and communicating store standards for Customer Service to Associates
Developing strategy with Store Manager and other ASMs in order to drive store sales and profitability
Leading Associates, and working with peers and Store Manager to anticipate and solve problems and plan for upcoming events, seasonal changes etc.
Making certain that all daily inspections are completed
Following up on all safety audit, accident reporting and investigation issues
Taking an active role in the execution of safety awareness programs
Verifying deposits, markdowns, deliveries, time slips, refunds, etc.
Following standard operating procedures to open and close the store when scheduled
Responding to emergency situations appropriately
Safety expectations for this role are outlined under The Home Depot Canada Environmental
Health & Safety Management system element under "Supervisor".
Other related duties as assigned by the Store Manager

Experience/Knowledge Required

Must fulfill minimum time-in-position (1 year) and performance management code requirements (V2 – Valued Associate, Well Positioned)
Minimum 2 years of management experience
Excellent customer service skills
Good communication skills
Computer experience is a must
Strong analytical and problem solving skills
Strong problem solving skills
Team player
Strong work ethic, sense of responsibility and attention to detail and confidentiality

The pay range for this position is between $60,000.00 - $70,000.00

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.

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More about this job

Responsibilities

Lead store associates and customer service operations to deliver a convenient shopping experience, meet customer project needs, and achieve sales and profitability goals. Oversee staffing, training, performance, safety, store procedures, and analysis of sales and operational reports.

Requirements

Candidates must have at least two years of management experience, strong customer service, communication, analytical, and problem-solving skills, and computer experience. They must also meet the stated one-year minimum time-in-position and performance requirements.

Skills

Customer Service
Retail Sales
Team Leadership
Associate Coaching
Staff Scheduling
Recruiting
Performance Management
Sales Goal Setting
Analytical Skills
Problem Solving
Communication
Inventory Management
Profitability Analysis
Safety Management
Conflict Resolution
Computer Skills

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Sales
Store Operations
Sales Goals
Profitability
Associate Development
Staff Scheduling
Recruiting
Performance Feedback
Special Orders
Install Services
Inventory Reports
Key Performance Indicators
Report Analysis
Voice Of The Customer Reports
Store Walk Reports
Safety Audits
Accident Reporting
Deposits
Markdowns
Store Opening And Closing
Chalk Talk
Monthly Playbook
Credit Programs
Tool Rental
Seasonal Planning

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