Closed listing
Associé(e) préparation des commandes, de nuit (temps plein)
- Quebec, QC, Canada
- Sainte-Foy–Sillery–Cap-Rouge, QC, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Experience
- 1 to 2 years Retail or Distribution experience an asset
- Posting language
- English
- Posted
Similar jobs hiring now
Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Position Overview
Order Picker associates are responsible for obtaining pick lists (the detailed list of products necessary to fill each order) and prioritizing them in the order in which each needs to be filled. This involves gathering merchandise throughout the store to fill orders in a timely manner, carefully packing orders to ensure that products do not get damaged, and accurately labelling and placing orders into specified holding areas until they are moved out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to read a COM order or notes in the system.
Key Responsibilities
Ensures Customer Satisfaction
Position Overview
Order Picker associates are responsible for obtaining pick lists (the detailed list of products necessary to fill each order) and prioritizing them in the order in which each needs to be filled. This involves gathering merchandise throughout the store to fill orders in a timely manner, carefully packing orders to ensure that products do not get damaged, and accurately labelling and placing orders into specified holding areas until they are moved out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to read a COM order or notes in the system.
Key Responsibilities
Ensures Customer Satisfaction
- Following Home Depot’s GET model of customer service including Greeting, Engaging, and Thanking the customer.
- Gathering the product mix to fill all orders in a timely manner, while utilizing the Order Fulfillment Application.
- Loading delivery vehicles and taking out customers curbside orders, which includes complying with required safety regulations.
- Creating space for delivery orders until they are moved out of the store Packing and labeling orders carefully to ensure that products do not get damaged and can withstand the turbulence encountered on a delivery truck.
- Follows all Safety and Loss Prevention policies and procedures.
- Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.
- Communicates effectively
- Customer focus
- Action oriented
- Drives results
- Attention to detail
- Organizational skills
- Interpersonal skills
- Reports to Service Desk Department Supervisor
- NA
- Walking, standing, bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items
- Occasionally requires the ability to lift and move heavy and bulky items without assistance
- Climbing Ladders - ability to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise
- Working within a flexible schedule that includes overnight shift and may include evening and weekends.
- Warehouse environment that can be dusty and noisy.
- Passing forklifts emit gas fumes.
- Doors are frequently open, causing drafts and interior temperature changes.
- High School Diploma or equivalent
- 1 to 2 years Retail or Distribution experience an asset
- NA
- NA
- Knowledge of operating reach trucks and order picker machines and asset.
More about this job
Responsibilities
Responsible for picking, packing, and labeling customer orders accurately and timely within the store. This includes handling basic customer transactions and loading delivery vehicles while adhering to safety regulations.
Requirements
Requires a high school diploma and 1 to 2 years of retail or distribution experience. Candidates must be able to perform physical tasks such as lifting heavy items and climbing ladders up to 16 feet.
Skills
- Attention to detail
- Organizational skills
- Interpersonal skills
- Customer focus
- Order picking
- Packing
- POS transactions
- Inventory management
- Safety compliance
- Communication
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Logistics
- Customer Service & Support
- Manufacturing
- Transportation
Keywords
- Order Picker
- Retail
- Distribution
- Order Fulfillment Application
- POS
- Reach Trucks
- Order Picker Machines
- Warehouse
- Inventory
- Logistics
- Customer Service
- GET Model
- Loss Prevention
- Safety Regulations