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Added 10 mins ago
FH
Diagnostic Medical Sonographer (General Procedures & Cardiac Sonography) - Burnaby Hospital
Fraser Health
Burnaby, BC
- Full-time
Must be a graduate of a recognized training program in Diagnostic Cardiac Sonography and Diagnostic General Sonography and be certified with Sonography Canada or the American Registry for…
Added 25 mins ago
I
Operations Coordinator (Seasonal)
Intelcom
Thunder Bay, ON
- Full-time
Complete supervisor-assigned tasks as required
Added 1 hour ago
P
Experienced Loader Operator
PERMA-PIPE
Camrose, AB
- Contract
Comprehensive Benefits Package: Dental; Extended Healthcare; Vision; Life Insurance; Disability Insurance; Employee Assistance Program (EAP); RRSP Match
Added 1 hour ago
OF
Process operator - food and beverage processing
Oxford Frozen Foods Limited
Oxford, NS
- Full-time
Inform supervisor of mechanical malfunctions or product irregularities
Added 1 hour ago
SC
Tire Technician - OTR
Sureway Construction Group
Edmonton, AB
- Full-time
Respond to after-hours call-outs as directed by your supervisor
Added 2 hours ago
KD
Superviseur de maintenance | Maintenance Supervisor
Keurig Dr Pepper Canada
Montreal, QC
- Full-time
…match, tuition reimbursement, employee and family assistance program, and coffee…
Added 2 hours ago
SD
Front Store Supervisor, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Vancouver, BC
- Part-time
…support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through…
Added 2 hours ago
AG
Passenger Service Agent
Alliance Ground International
Richmond, BC · YVR Airport
- Part-time
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
Added 2 hours ago
TH
Millwork Sales Part Time (SYDNEY)
The Home Depot
Sydney Indian Reserve No. 28A, NS
- Part-time
Using empowerment program when necessary to satisfy customers
Added 2 hours ago
NG
Underground Operations Engineer- Travel & Camp Available
New Gold Inc.
Emo, ON
- Full-time
Establish and manage the continuous improvement program.
Added 2 hours ago
SI
Mechanic
Saputo Inc.
Abbotsford, BC
- Full-time
Able to work independently with minimum supervisor and within an interdependent team
Added 3 hours ago
Delta Dartmouth - Banquet Server
The Armour Group Limited
Dartmouth, NS
Reporting to the Banquet Manager and Supervisor, the Banquet Server will be responsible for ensuring guest and associate satisfaction while maintaining hotel standards.
Added 3 hours ago
PT Supportive Housing Coordinator (Strathearne Suites)- 14 month contract
Indwell
Hamilton, ON
Position Description: Reporting to the Program Supervisor, as the Supportive Housing Coordinator, you will work alongside tenants who have experienced mental health concerns and/or…
Added 3 hours ago
Accounts Payable Specialist (Temporary, 6 Months)
Century Group
New Westminster, BC
…includes a healthcare spending account, maternity leave top-up program, matching pension plan (DCPP), and the ability to advance your career through training and development opportunities!…
Added 3 hours ago
AH
Food Service I
Alberta Health Services
High River, AB
- Part-time
…experience. Under the general supervision of a Food Services Supervisor, you will use your customer service, teamwork and organizational skills to independently: Prepare, handle, portion…
Added 3 hours ago
AH
Supervisor
Alberta Health Services
AB · Edmonton, AB
- Part-time
Make a significant impact on patient-focused health care as a Supervisor in Patient Food Service (PFS). PFS is a provincial program that is committed to providing nutritious, healthy,…
Added 3 hours ago
C
Personal Support Service Worker
Cota
Toronto, ON
- Full-time
Assists with other data collection activities within the program, as determined by the applicable Supervisor or Manager
Added 3 hours ago
C
Supportive Housing Worker
Cota
Toronto, ON
- Part-time
In conjunction with the manager and supervisor, they assist with the search for, and acquisition of, appropriate housing units as may be required within the program
Added 3 hours ago
C
Psychogeriatric, Case Manager
Cota
Toronto, ON
- Part-time
Assists with other data collection activities within the program, as determined by the Supervisor and/or Team
Added 3 hours ago
GE
Stage Bar Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front of the House Shift Supervisor, the Host/Hostess is responsible for greeting and seating guests within the various foodservice outlets in a timely manner.…
Added 3 hours ago
AH
Diagnostic Sonographer I
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
Reporting to the Diagnostic Imaging Manager and supervisor, this position supports a safe and efficient patient and family centered care experience. This position is responsible for…
Added 3 hours ago
GE
Blaze Bar & Grill Line Cook - AM
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Executive Chef, Executive Sous Chef, Sous Chef or Supervisor the Line Cook is responsible for preparing and serving a multitude of hot and cold menu items that…
Added 3 hours ago
GE
Blaze Bar & Grill Line Cook - PM 5pm_ 1:30am
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Executive Chef, Executive Sous Chef, Sous Chef or Supervisor the Line Cook is responsible for preparing and serving a multitude of hot and cold menu items that…
Added 3 hours ago
GE
Buffet Cook - PM
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Executive Chef, Executive Sous Chef, Sous Chef or Supervisor, the Buffet Cook is responsible for preparing and serving a multitude of hot and cold menu items that…
Added 3 hours ago
GE
Asian Chef
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Executive Chef, Sous Chef or Kitchen Shift Supervisor the Asian Line Chef is responsible for preparing a multitude of hot and cold meals for sale and service to…

The Home Depot Canada

Associé(e) service Pro (temps partiel)

Terrebonne, QC, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview

Universal Pro Associates (UPA) are responsible for providing outstanding customer service and ensuring Pro customer’s transactions are handled quickly and accurately. The Universal Pro Associate will drive customer acquisitions by asking probing project questions and being knowledgeable about Pro and loyalty programs. Supporting the Pro desk by maintaining department standards of the Pro desk area and lumber canopy, offering loading and order picking assistance as needed, and will transition Pro customers to the PASA for more complex orders.Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies and standards, completing specified safety training, immediately correcting hazards and unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, coworkers, vendors, or customers.

Key Responsibilities

Universal Pro Associates should greet, engage and thank every customer.
While processing sales transactions, perform fast and accurate customer service during all customers interactions including POS register/COM check out, phone sales transactions, customer inquiries, and ensuring BOPIS/will call/delivery transactions are performed timely.
Assist PASAs in driving Pro loyalty programs by increasing Pro Xtra registration, Local Pro, HDCC sign ups, and utilize Pro programs (Pro volume pricing, bulk, etc.) to drive sales.
Demonstrate selling behaviours by being available and engaged with customers, to identify Pro’s needs and provide fast and accurate transactions.
Standards: ensure Pro Desk, off-shelf and lumber canopy are well stocked, faced with adequate signage.
Welcome Pro customers to the Pro Desk to deliver speed of checkout: process customer orders accurately, quickly, and safely using processes and techniques outlined in Cashier training.

Understand Customer Needs

GET – Makes customers the first priority, actively seeks out customers, greets, engages and thanks all customers, offers assistance.
Demonstrates a basic knowledge of products, services and procedures in assigned area and nearby departments, knows priority articles.
Seeks to fully understand the customers' needs, provides customer with the best solution even if it involves a price reduction, contacts other associates/leaders as needed.
Asks customers about their project and provides appropriate related items and services for total project, sells the whole project.

Safety and Compliance

Maintains a clean and uncluttered store environment, ensures that department/area and aisles are clear, product is easily accessible to customers.
Ensures product is fully packed down and in-stock at all times.
Ensures aisles and products, specials etc. are all clearly and attractively signed.
Follows safety policies and procedures, identifies and corrects safety hazards, reports violations, and encourages others to work safely standards.
Working relationships - Works effectively with others, resolves conflict, listens well, and shares knowledge with others.

Competencies

Customer Focus
Safety & Compliance

Skills

Processes transactions efficiently minimizes voids/clearance actions, minimizes quantity key usage, and maximizes scanner usage.
Handles dissatisfied customers or customer complaints effectively, defuses negative situations as appropriate; show diplomacy; guides toward positive resolution; conveys a sense of competence and effectiveness to customer. Escalates the issue to manager when appropriate.
Flexible to work different roles at the frontend including the returns desk or special services and assists in other departments of the store, including staffing outdoor seasonal tills, where required.

Direct Manager/Direct Reports

Reports to Department Supervisor

Travel Requirements

Physical Requirements

Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Requires the ability to move around the store and maneuver merchandise when necessary
Walking and Standing - Requires moving around the store to assist Customers
Identifying and reading reports, tickets and UPC labels - Requires recognizing, identifying and using merchandise and necessary reports

Working Conditions

Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface.
The warehouse environment can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.
Floors around work area may become slippery during wet weather conditions.
May have to handle merchandise and work with tools with sharp edges.
Passing forklifts emit gas fumes.

Minimum Education

High School Diploma or equivalent

Minimum Years Of Work Experience

Minimum Leadership Experience

Certifications

Other Requirements/Assets

Forklift experience considered an asset.

Apply About employer

More about this job

Responsibilities

Provide fast, accurate service to Pro customers by processing sales, answering inquiries, supporting orders, and recommending products and services for their projects. Maintain Pro desk and lumber canopy standards, promote Pro loyalty programs, assist with loading and order picking, and follow store safety procedures.

Requirements

A high school diploma or equivalent is required; no prior work or leadership experience is specified. The role requires customer service, sales, transaction processing, physical mobility and lifting, and adherence to safety procedures; forklift experience is an asset.

Skills

Customer Service
Point-of-Sale Transactions
Pro Customer Acquisition
Sales
Customer Needs Assessment
Product Knowledge
Loyalty Program Promotion
Order Picking
Loading Assistance
Inventory and Merchandising Standards
Safety Compliance
Complaint Resolution
Conflict Resolution
Teamwork
Flexibility
Forklift Operation

Visa sponsorship

Not detected in the job text

Keywords

Pro Customer Service
Point-of-Sale
COM Checkout
Phone Sales
Pro Xtra
Local Pro
HDCC
Pro Volume Pricing
Bulk Sales
BOPIS
Will Call
Delivery Transactions
Order Picking
Loading Assistance
Lumber Canopy
Customer Acquisition
Project Selling
Cashier Training
Returns Desk
Special Services
Inventory Standards
Product Signage
Safety Compliance
Complaint Resolution
Forklift Experience

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