Associé, Ventes, Électroménagers
- Orangeville, ON, Canada
The pay range for this position is between $21.70 - $23.70 · Full-time
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Job details
- Pay
- The pay range for this position is between $21.70 - $23.70
- Job type
- Full-time
- Apply by
- Posting language
- English · French
- Posted
Original job description
English section of this bilingual listing.
Position Purpose
Appliance Specialists provide the highest level of customer service support to our customers. Appliance Specialists are assigned to Department 70 (Appliances) to assist customers, assess customer needs and guide customer decisions to build customer relationships and drive profitable sales.
Position Responsibilities
We're looking for the type of associates who can tap into their inner orange by:
Actively seeking Customers on the racetrack within the Appliance and Custom Kitchen Show Rooms
Asking open-ended questions and expressing interest in projects in order to best serve the Customer
Determining Customer’s level of expertise and needs Answering questions and escorting Customers to merchandise in other sales areas that fit their needs
Assisting Customers in other sales areas when appropriate
Providing customer service over the telephone
Assisting Customers with special orders and install sales
Communicating with the Freight/Fulfillment Team regarding pack-out/pack-down
Attending all scheduled product knowledge and training seminars
Experience/Knowledge Required
The kind of orange we’re looking for will possess:
Ability to work a flexible schedule including evenings and weekends
Knowledge of and adherence to Home Depot policies and procedures
Proven ability to close the sale. Exceptional customer service skills
Successfully complete any required Training
The pay range for this position is between $21.70 - $23.70
Read the full bilingual original
Position Purpose
Appliance Specialists provide the highest level of customer service support to our customers. Appliance Specialists are assigned to Department 70 (Appliances) to assist customers, assess customer needs and guide customer decisions to build customer relationships and drive profitable sales.
Position Responsibilities
We're looking for the type of associates who can tap into their inner orange by:
Actively seeking Customers on the racetrack within the Appliance and Custom Kitchen Show Rooms
Asking open-ended questions and expressing interest in projects in order to best serve the Customer
Determining Customer’s level of expertise and needs Answering questions and escorting Customers to merchandise in other sales areas that fit their needs
Assisting Customers in other sales areas when appropriate
Providing customer service over the telephone
Assisting Customers with special orders and install sales
Communicating with the Freight/Fulfillment Team regarding pack-out/pack-down
Attending all scheduled product knowledge and training seminars
Experience/Knowledge Required
The kind of orange we’re looking for will possess:
Ability to work a flexible schedule including evenings and weekends
Knowledge of and adherence to Home Depot policies and procedures
Proven ability to close the sale. Exceptional customer service skills
Successfully complete any required Training
The pay range for this position is between $21.70 - $23.70
More about this job
Responsibilities
Assist appliance and custom kitchen showroom customers by assessing their needs, answering questions, and guiding them to suitable products and solutions. Build customer relationships and drive profitable sales while supporting special orders, installation sales, product training, and coordination with the freight and fulfillment team.
Requirements
Candidates must be able to work a flexible schedule, including evenings and weekends, follow Home Depot policies and procedures, and demonstrate exceptional customer service and the ability to close sales. Successful completion of required training is also expected.
Skills
- Customer Service
- Sales
- Needs Assessment
- Customer Relationship Building
- Closing Sales
- Product Knowledge
- Communication
- Active Listening
- Special Orders
- Installation Sales
- Telephone Customer Service
- Flexible Scheduling
- Team Collaboration
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Sales
- Customer Service & Support
Keywords
- Appliances
- Custom Kitchen Showroom
- Retail Sales
- Customer Service
- Customer Needs Assessment
- Customer Relationships
- Profitable Sales
- Sales Closing
- Product Knowledge
- Special Orders
- Installation Sales
- Telephone Support
- Freight and Fulfillment
- Pack-Out
- Pack-Down
- Product Training
- Home Depot Policies and Procedures