At a glance
Automatically prepared from the listing. Check the original description for the full requirements.
Jump to the original descriptionResponsibilities
Provide high-level customer service in the appliance and custom kitchen showrooms to guide customers toward the right solutions. Drive profitable sales by assessing customer needs and assisting with special orders and installations.
Requirements
Candidates must have exceptional customer service skills and a proven ability to close sales. Flexibility to work evenings and weekends is required.
Working hours
40 hours per week
Skills
- Customer Service
- Sales Closing
- Needs Assessment
- Communication Skills
- Product Knowledge
- Special Order Processing
- Relationship Building
- Telephone Support
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Sales
- Customer Service & Support
Keywords
- Appliances
- Retail Sales
- Customer Relationship Management
- Custom Kitchens
- Sales Development
- Home Improvement
- Retail
- Merchandising
Original job description
This listing includes English and French.
Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot.
Position Purpose
Appliance Specialists provide the highest level of customer service support to our customers. Appliance Specialists are assigned to Department 70 (Appliances) to assist customers, assess customer needs and guide customer decisions to build customer relationships and drive profitable sales.
Position Responsibilities
We're looking for the type of associates who can tap into their inner orange by:
Actively seeking Customers on the racetrack within the Appliance and Custom Kitchen Show Rooms
Asking open-ended questions and expressing interest in projects in order to best serve the Customer
Determining Customer’s level of expertise and needs Answering questions and escorting Customers to merchandise in other sales areas that fit their needs
Assisting Customers in other sales areas when appropriate
Providing customer service over the telephone
Assisting Customers with special orders and install sales
Communicating with the Freight/Fulfillment Team regarding pack-out/pack-down
Attending all scheduled product knowledge and training seminars
Experience/Knowledge Required
The kind of orange we’re looking for will possess:
Ability to work a flexible schedule including evenings and weekends
Knowledge of and adherence to Home Depot policies and procedures
Proven ability to close the sale. Exceptional customer service skills
Successfully complete any required Training
The pay range for this position is between $21.70 - $23.70
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