BUSINESS ANALYST (6 month contract)
- Toronto, ON, Canada
Pay Range: $60,000 - $90,000 · Full-time
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Job details
- Pay
- Pay Range: $60,000 - $90,000
- Job type
- Full-time
- Apply by
- Experience
- 5+ years of experience as a Business Analyst in product, project or change management.
- Posting language
- English
- Posted
Original job description
Pay Range: $60,000 - $90,000
At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
The Business Analyst is responsible for information gathering and documentation for website, mobile app and retail channel enhancements and maintenance. One of the key contacts for the Home Depot website-related development and integration work with internal and external teams, the individual will work closely with end users, business units, and other stakeholders to identify and maximize opportunities to utilize Web-based technologies.
In addition, the individual will look to improve business processes and support critical business strategies with strategic guidance of the Ecommerce Product Management Team. The Business Analyst will work closely with project teams and support various stages of the development life cycle.
Tasks assigned to this role require an in-depth and broader understanding of problem identification, analysis and resolution. The individual must have experience working with various teams within the product development process (UX, Research, IT, 3rd party partners) to drive business objectives forward.
Key Responsibilities
Working Conditions
At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
The Business Analyst is responsible for information gathering and documentation for website, mobile app and retail channel enhancements and maintenance. One of the key contacts for the Home Depot website-related development and integration work with internal and external teams, the individual will work closely with end users, business units, and other stakeholders to identify and maximize opportunities to utilize Web-based technologies.
In addition, the individual will look to improve business processes and support critical business strategies with strategic guidance of the Ecommerce Product Management Team. The Business Analyst will work closely with project teams and support various stages of the development life cycle.
Tasks assigned to this role require an in-depth and broader understanding of problem identification, analysis and resolution. The individual must have experience working with various teams within the product development process (UX, Research, IT, 3rd party partners) to drive business objectives forward.
Key Responsibilities
- Defines and documents customer business functions and processes. Identifies opportunities for improving business processes through information systems and/or non-system changes; assists in the preparation of proposals to develop new systems and/or operational changes.
- Consults with internal and external teams to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
- Acts as a liaison between departmental end-users, technical analysts, information technology analysts, consultants and other third-party vendors in the analysis, design, configuration, testing and maintenance of projects to ensure optimal performance.
- Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users. Tracks and fully documents changes for functional and business specifications; writes detailed universally understood procedures for end users and for use in training.
- Collects and prepares information and reports using analytics, industry/competitive research and trends. Consolidates information into cohesive and understandable correspondence or other written form for use in Product Management decision-making.
- Participates in test case definition and user acceptance testing and testing of new system functionality. Develops training curriculum and conducts formal training sessions covering assigned systems module.
- Collaborates
- Action Oriented
- Drives Results
- Communicates Effectively
- Plans and Aligns
- Preferred candidate will have experience in the following: Agile and Waterfall methodologies.
- Proficient technical knowledge of eCommerce technologies and web development.
- Problem-solving and critical thinking skills.
- Project and change management.
- Strong documentation and communication skills required (Business Requirements Docs, Use Case development, business process diagramming, facilitating information gathering sessions).
- Ability to manage and prioritize multiple tasks, operate under pressure, and meet deadlines.
- Excellent skills with MS Office, MS Project & Visio or any other Web-based diagramming software.
- Reports to Digital Product Manager, eCommerce.
- Limited.
- Travel to Toronto Store Support Location and to store locations as needed.
- Extended sitting.
- Repetitive tasks.
Working Conditions
- Working in an office setting: computer work, camera-on virtual meetings, taking support calls.
- University/College degree in a related area of study, or equivalent experience.
- 5+ years of experience as a Business Analyst in product, project or change management.
- No leadership experience necessary.
- Bilingual in French and English is an asset.
- CSPO is an asset.
- Strong analytical skills and experience with data analysis tools (e.g., Firebase, Google Analytics, Tableau, Adobe) is an asset.
More about this job
Responsibilities
Gather and document business requirements, processes, and system needs for website, mobile app, and retail-channel enhancements, coordinating with business users, technical teams, and third-party partners. Analyze opportunities and data, support system design and development, document changes, participate in testing, and deliver user training to advance e-commerce product objectives.
Requirements
Requires a related university or college degree, or equivalent experience, and at least five years of business analyst experience in product, project, or change management. Candidates should have e-commerce and web development knowledge, experience with Agile and Waterfall, strong analytical, documentation, communication, and prioritization skills; CSPO certification, French-English bilingualism, and analytics tools experience are assets.
Skills
- Business Analysis
- Requirements Gathering
- Business Process Improvement
- E-Commerce
- Web Development
- Agile Methodologies
- Waterfall Methodologies
- Problem-Solving
- Critical Thinking
- Project Management
- Change Management
- Documentation
- Business Process Diagramming
- User Acceptance Testing
- Data Analysis
- Communication
Benefits
- Semi-Annual Bonuses
- Deferred Profit-Sharing Program
- Paid Benefits
- Home Depot Stock Purchase Discount
- Merit-Based Salary Increases
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Retail
- Data & Analytics
- Management & Leadership
Keywords
- E-Commerce
- Website
- Mobile App
- Retail Channel
- Business Analysis
- Business Requirements
- Use Cases
- Business Process Diagramming
- Agile
- Waterfall
- Web Development
- Product Management
- Project Management
- Change Management
- User Experience
- User Research
- User Acceptance Testing
- System Integration
- Data Analysis
- Firebase
- Google Analytics
- Tableau
- Adobe Analytics
- Microsoft Office
- Microsoft Project
- Microsoft Visio
- CSPO
- Training
- Third-Party Vendors