Jobs in Canada

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Added 17 mins ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification required · Food Safety and WHMIS certification required or must be obtained within established organizational timelines
Added 17 mins ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Must have working knowledge of voucher procedures, gift certificates · Must have employment eligibility in Canada
Added 17 mins ago
ON
Assistant Manager - Edmonton Common
Old Navy
Edmonton, AB
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 1 hour ago
BV
ASSISTANT MANAGER
Bikini Village
Saint-Joseph-du-Lac, QC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 1 hour ago
BV
JUNIOR ASSISTANT MANAGER
Bikini Village
Saint-Joseph-du-Lac, QC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 1 hour ago
W
(CAN) Pharmacy Assistant
Walmart
Mission, BC
- Part-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
Added 1 hour ago
CC
restaurant assistant manager
Cravin's Chill & Grill
Sarnia, ON
- Full-time
Added 2 hours ago
KA
assistant manager, restaurant
Korean Air
Vancouver, BC
- Full-time
Added 3 hours ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Mission, BC
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 4 hours ago
CE
Assistant Director for Fitness and Aquatics
Certified Equity Professional Institute
ON · Regional Municipality of York, ON
- Full-time
Under the direction of the Help Desk Manager, the Circulation Supervisor provides excellent, customer-focused services in support of the University’s academic programs. They assist in the…
Added 4 hours ago
UO
Senior Advisor, Executive Operations
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
Directs and coordinates the executive operations, administrative systems and priority-management functions of the Office of the Dean, Faculty of Medicine, to ensure the Dean is supported in…
Added 4 hours ago
L
Assistant Manager, Guest Experience | Midtown, Saskatoon
lululemon
Saskatoon, SK
- Full-time
Must have the ability to travel to assigned store with reliable transportation methods
Added 6 hours ago
TS
Assistant Store Manager
The Salvation Army in Canada
Calgary, AB
- Full-time
Support the Store manager/Corps Officer in ensuring all cash operations are carried out according to Salvation Army Policy and Procedures and nightly deposits are secure
Added 7 hours ago
S
Stage Experience Lead - Full Time
sephora.com
Oakville, ON
- $22.2 to $26.1 CAD / hour
- Full-time
…Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling…
Added 8 hours ago
NS
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Pharmacy Manager/Operations Manager, the Registered Pharmacy Technician participates in the provision of safe, competent, patient or family centered ethical care, ensuring…
Added 8 hours ago
NS
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Pharmacy Manager/Operations Manager, the Registered Pharmacy Technician participates in the provision of safe, competent, patient or family centered ethical care, ensuring…
Added 9 hours ago
WC
PHARMACY ASSISTANT
Walmart Canada
Portage la Prairie, MB
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 9 hours ago
WC
(CAN) Pharmacy Assistant (Full Time)
Walmart Canada
London, ON
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 9 hours ago
CR
Maintenance Assistant Part Time (4PM-9PM | 50 Hours Biweekly)
COGIR Real Estate
Toronto, ON · East York, ON
- Part-time
Must have the ability to follow oral and written instructions in English
Added 9 hours ago
V
Vans: Assistant Gérant - Premium Outlets Montreal
Vans
Mirabel, QC
- $23.6 to $31.2 CAD / hour
- Full-time
As the Assistant Store Manager, you will lead, develop, and motivate a team of Brand Advocates to deliver consistent, best-in-class customer experience that reflects our brand values and…
Added 9 hours ago
OP
Administrative Assistant
Oxford Properties Group
Vancouver, BC
- Full-time
The Vancouver Management Office is looking for a Receptionist & Executive Assistant. Reporting to the Vice President, Leasing & Operations, you'll be the first point of contact for everyone…
Added 10 hours ago
CC
Assistant Store Manager
Canna Cabana
Ancaster, ON
- $19.5 to $21.5 CAD / hour
- Full-time
Must have proficiency in Microsoft Office
Added 10 hours ago
LM
Head of Department – Medical Biology Laboratory
Lacroix Médecine Privée
Quebec, QC
- Full-time
Reporting to the Laboratory Director and working closely with the two Assistant Managers, the successful candidate will be a hands-on manager, present on the shop floor and involved in…
Added 10 hours ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Sept-Îles, QC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 10 hours ago
LC
Assistant Front Store Manager, Hourly Full Time Day
Loblaw Companies Limited
Vaughan, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…

The Home Depot Canada

CUSTOMER EXPERIENCE MANAGER- MEDICINE HAT

Medicine Hat, AB, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview

Customer Experience Managers (CXM) are members of the store leadership and management team, overseeing execution of store standards across the entire store, including customer service, department readiness, and operational processes. CXMs manage all activities required to ensure a safe opening and closing process. CXMs are accountable for delivery of customer service within the store by: coaching associates, and addressing customer service escalations. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following policies. CXMs will provide input to the Store Manager and Assistant Store Managers on Associates performance through ongoing performance management, and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection and hiring process as needed.

Key Responsibilities

Customer Service

Drive customer service and associate engagement; coach and train associates on proper customer service techniques and ensure team is providing the highest level of customer service.
Assign, manage and direct associate’s work and duties to drive customer service results.
Resolve customer escalations within the store and through Customer Care.
Ensure store is prepared for high-volume periods.
Monitor customer flow through checkouts and take action to ensure customers are receiving fast, friendly service.

People

Provide in the moment direction, coaching and performance management based on observations and behavior. Conducts formal performance conversations and discipline on customer service matters.
Use recognition tools to highlight associates demonstrating Home Depot’s core values.
Identify and develop high potential associates for growth opportunities.
Ensure adherence to work policies regarding safety and hold associates accountable for following all policies.

Manager on Duty

Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities, and task to all associates.
Responsible for Opening, Closing and MOD tasking as well as other whole store focus responsibilities; responsible for managing and directing day-to-day operations of the store.
Ensure associates complete all store checklists in accordance with timing expectations. Provide feedback to associates and verify issue correction and preventive action in place.
Ensure all equipment and machines are functioning properly.
Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required.

Competencies

Collaborates
Communicates Effectively
Customer Focus
Decision Quality

Skills

Organizational skills
Problem-solving skills
Advanced communication skills

Direct Manager/Direct Reports

Store Manager

Travel Requirements

No travel requirements for this role

Physical Requirements

May involve bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving merchandise and tools, climbing a ladder.
May involve quickly responding to public address system announcements, including customer services calls, pages, and general information.
Moving around the store and being able to communicate with and assist associates & customers.
Operating a computer and other technology.
Identifying and reading reports, tickets and UPC labels.

Working Conditions

Working within a flexible schedule that may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education

Highschool Diploma or Equivalent

Minimum Years Of Work Experience

2 years of customer service experience an asset
1 to 2 years Retail or Trade experience an asset

Minimum Leadership Experience

At least one year of relevant work experience as a leader/supervisor

Certifications

Other Requirements/Assets

Must be able to work a flexible schedule.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead store-wide customer service and operational readiness, including opening and closing procedures, associate direction, and preparation for high-volume periods. Coach associates, resolve customer escalations, monitor performance and safety, and coordinate daily store priorities and corrective actions.

Requirements

A high school diploma or equivalent is required, along with at least one year of relevant leadership or supervisory experience. Two years of customer service experience and one to two years of retail or trade experience are assets; the role also requires schedule flexibility.

Skills

Customer Service
Associate Coaching
Training
Performance Management
Conflict Resolution
Communication
Problem-Solving
Decision-Making
Organizational Skills
Team Leadership
Store Operations
Safety Compliance
Talent Development
Operational Readiness

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Retail
Store Leadership
Customer Service
Associate Engagement
Coaching
Training
Performance Management
Customer Escalations
Store Readiness
Opening Procedures
Closing Procedures
Manager on Duty
Daily Operations
Safety Compliance
Talent Planning
Hiring
Customer Flow
Checkouts
Store Checklists
Equipment Maintenance
Home Depot Core Values
Flexible Schedule
Retail Experience
Trade Experience

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Work requirements

Jobs in Canada