Jobs in Canada

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Added 32 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Comox, BC
- Full-time
MAKING PRACTICE EASIER: While we all contribute to ensuring our office runs smoothly our full time office manager keeps the day to day staffing and administrative aspects running so we can…
Added 32 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Campbell River, BC
- Full-time
Opportunity for a family physician to join a thriving full-service physician co-operatively owned clinic. The clinic, centrally located near the new North Island Hospital, operates within a…
Added 1 hour ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Mission, BC
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 1 hour ago
CE
Assistant Director for Fitness and Aquatics
Certified Equity Professional Institute
ON · Regional Municipality of York, ON
- Full-time
Under the direction of the Help Desk Manager, the Circulation Supervisor provides excellent, customer-focused services in support of the University’s academic programs. They assist in the…
Added 1 hour ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 2 hours ago
UO
Senior Advisor, Executive Operations
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
…to reduce duplication, clarify accountabilities and improve service to the Dean, senior leadership and…
Added 2 hours ago
L
Assistant Manager, Guest Experience | Midtown, Saskatoon
lululemon
Saskatoon, SK
- Full-time
Must have the ability to travel to assigned store with reliable transportation methods
Added 2 hours ago
AG
Directeur(trice) adjoint(e) aux ventes - Action Grenier Autogroupe - Assistant Director of Sales
Action Grenier Autogroupe
Boucherville, QC
- Full-time
Orienté(e) résultats et service à la clientèle
Added 2 hours ago
Unit Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Clinical Manager, Registered Nurse (RN), Registered Psychiatric Nurse (RPN), and/or Licensed Practical Nurse (LPN), the Unit Clerk provides support and…
Added 2 hours ago
Unit Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, RN, RPN, and/or LPN, the Unit Assistant acts as a member of the health care team, assisting with patient care and providing…
Added 3 hours ago
SZ
Sales Associate - Assistant Manager - Manager
Stretch Zone - 1181
Toronto, ON · North York, ON
- $18 to $22 CAD / hour
- Full-time
Learn our sales and operating systems with opportunities to advance into Assistant Manager and Manager roles
Added 4 hours ago
TS
Assistant Store Manager
The Salvation Army in Canada
Calgary, AB
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 4 hours ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 5 hours ago
S
Stage Experience Lead - Full Time
sephora.com
Oakville, ON
- $22.2 to $26.1 CAD / hour
- Full-time
…Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling…
Added 6 hours ago
NS
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Pharmacy Manager/Operations Manager, the Registered Pharmacy Technician participates in the provision of safe, competent, patient or family centered ethical care, ensuring…
Added 6 hours ago
NS
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Pharmacy Manager/Operations Manager, the Registered Pharmacy Technician participates in the provision of safe, competent, patient or family centered ethical care, ensuring…
Added 7 hours ago
WC
PHARMACY ASSISTANT
Walmart Canada
Portage la Prairie, MB
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 7 hours ago
WC
(CAN) Pharmacy Assistant (Full Time)
Walmart Canada
London, ON
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 7 hours ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Brampton, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 7 hours ago
CR
Maintenance Assistant Part Time (4PM-9PM | 50 Hours Biweekly)
COGIR Real Estate
Toronto, ON · East York, ON
- Part-time
Must have the ability to follow oral and written instructions in English
Added 7 hours ago
SE
Integrated Marketing Specialist, Industrial Segment (12-month contract)
Schneider Electric
Milton, ON
- $91,200 to $136,800 CAD / year
- Full-time
Support the Industrial Segment Marketing Manager in executing integrated marketing programs for MMM, heavy industries, and other priority industrial markets.
Added 7 hours ago
SE
Integrated Marketing Specialist, Industrial Segment (12-month contract)
Schneider Electric
Milton, ON
- $91,200 to $136,800 CAD / year
- Full-time
Support the Industrial Segment Marketing Manager in executing integrated marketing programs for MMM, heavy industries, and other priority industrial markets.
Added 7 hours ago
V
Vans: Assistant Gérant - Premium Outlets Montreal
Vans
Mirabel, QC
- $23.6 to $31.2 CAD / hour
- Full-time
A day in the life of an Assistant Store Manager at Vans looks a little like this.
Added 7 hours ago
OP
Administrative Assistant
Oxford Properties Group
Vancouver, BC
- Full-time
Partnering with the Assistant Property Manager, the Supervisor of Property Administration and Property Managers on site initiatives and admin support
Added 7 hours ago
SH
House Manager and Family Assistant
Sage Haus
Langford, BC
- $38 to $42 CAD / hour
- Part-time

The Home Depot Canada

CUSTOMER EXPERIENCE MANAGER- MEDICINE HAT

Medicine Hat, AB, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview

Customer Experience Managers (CXM) are members of the store leadership and management team, overseeing execution of store standards across the entire store, including customer service, department readiness, and operational processes. CXMs manage all activities required to ensure a safe opening and closing process. CXMs are accountable for delivery of customer service within the store by: coaching associates, and addressing customer service escalations. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following policies. CXMs will provide input to the Store Manager and Assistant Store Managers on Associates performance through ongoing performance management, and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection and hiring process as needed.

Key Responsibilities

Customer Service

Drive customer service and associate engagement; coach and train associates on proper customer service techniques and ensure team is providing the highest level of customer service.
Assign, manage and direct associate’s work and duties to drive customer service results.
Resolve customer escalations within the store and through Customer Care.
Ensure store is prepared for high-volume periods.
Monitor customer flow through checkouts and take action to ensure customers are receiving fast, friendly service.

People

Provide in the moment direction, coaching and performance management based on observations and behavior. Conducts formal performance conversations and discipline on customer service matters.
Use recognition tools to highlight associates demonstrating Home Depot’s core values.
Identify and develop high potential associates for growth opportunities.
Ensure adherence to work policies regarding safety and hold associates accountable for following all policies.

Manager on Duty

Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities, and task to all associates.
Responsible for Opening, Closing and MOD tasking as well as other whole store focus responsibilities; responsible for managing and directing day-to-day operations of the store.
Ensure associates complete all store checklists in accordance with timing expectations. Provide feedback to associates and verify issue correction and preventive action in place.
Ensure all equipment and machines are functioning properly.
Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required.

Competencies

Collaborates
Communicates Effectively
Customer Focus
Decision Quality

Skills

Organizational skills
Problem-solving skills
Advanced communication skills

Direct Manager/Direct Reports

Store Manager

Travel Requirements

No travel requirements for this role

Physical Requirements

May involve bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving merchandise and tools, climbing a ladder.
May involve quickly responding to public address system announcements, including customer services calls, pages, and general information.
Moving around the store and being able to communicate with and assist associates & customers.
Operating a computer and other technology.
Identifying and reading reports, tickets and UPC labels.

Working Conditions

Working within a flexible schedule that may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education

Highschool Diploma or Equivalent

Minimum Years Of Work Experience

2 years of customer service experience an asset
1 to 2 years Retail or Trade experience an asset

Minimum Leadership Experience

At least one year of relevant work experience as a leader/supervisor

Certifications

Other Requirements/Assets

Must be able to work a flexible schedule.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead store-wide customer service and operational readiness, including opening and closing procedures, associate direction, and preparation for high-volume periods. Coach associates, resolve customer escalations, monitor performance and safety, and coordinate daily store priorities and corrective actions.

Requirements

A high school diploma or equivalent is required, along with at least one year of relevant leadership or supervisory experience. Two years of customer service experience and one to two years of retail or trade experience are assets; the role also requires schedule flexibility.

Skills

Customer Service
Associate Coaching
Training
Performance Management
Conflict Resolution
Communication
Problem-Solving
Decision-Making
Organizational Skills
Team Leadership
Store Operations
Safety Compliance
Talent Development
Operational Readiness

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Retail
Store Leadership
Customer Service
Associate Engagement
Coaching
Training
Performance Management
Customer Escalations
Store Readiness
Opening Procedures
Closing Procedures
Manager on Duty
Daily Operations
Safety Compliance
Talent Planning
Hiring
Customer Flow
Checkouts
Store Checklists
Equipment Maintenance
Home Depot Core Values
Flexible Schedule
Retail Experience
Trade Experience

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Work requirements

Jobs in Canada