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Added 21 mins ago
TH
Merchandising Execution Associate : Full Time - FORT McMURRAY
The Home Depot
Fort McMurray, AB
- Full-time
Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines
Added 36 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Completion of a Basic Cardiac Life Support (BCLS) program.
Added 36 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Completion of a Basic Cardiac Life Support (BCLS) program.
Added 36 mins ago
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
Tsawwassen, BC
- $18.8 to $23.5 CAD / hour
- Part-time
…within.Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to…
Added 36 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Completion of a Basic Cardiac Life Support (BCLS) program.
Added 36 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Completion of a Basic Cardiac Life Support (BCLS) program.
Added 36 mins ago
H
Nurse B - Clinical Resource Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Knowledge in education and program development, implementation and evaluation
Added 50 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
As a strategic partner to clinical, operational, and executive leaders, the Manager delivers financial and operational insights that support organizational performance, resource…
Added 50 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
The Human Resources Generalist also provides cross-functional support and backup coverage for other Human Resources roles as required, helping to maintain continuity of service during…
Added 51 mins ago
Associate Principal/Strategy & Medical Affairs (Life Sciences)
Charles River Associates - Private
Toronto, ON
We offer a comprehensive total rewards program including a superior benefits package, wellness programming to support physical, mental, emotional and financial well-being, and in-house…
Added 1 hour ago
SJ
Nurse Practitioner - SCIS-SOC
St. Joseph's Healthcare Hamilton
Hamilton, ON
- Part-time
-Current BCLS/HCP Certification required
Added 1 hour ago
AC
Chef Manager - Manufacturing Operations
Aramark Canada
Cambridge, ON
- Full-time
Friday day shift with the occasional weekend or evening requirement for caterings or special events
Added 1 hour ago
L
Assistant Manager, Guest Experience | Midtown, Saskatoon
lululemon
Saskatoon, SK
- Full-time
Must have the ability to travel to assigned store with reliable transportation methods
Added 1 hour ago
DS
Supervised Behaviour Therapist
Developmental Services of Leeds and Grenville
Brockville, ON
- Temporary
The behavioural function pertains to individual and group support strategies that promote social, academic, emotional, motivational and interpersonal functioning. A Supervised Behaviour…
Added 1 hour ago
Manager Diagnostics Unit
University of Guelph
Guelph, ON
…healthier future and improving life, we are searching for a Manager in our Diagnostic Unit, who will support the Division’s values: Client Centered, Integrity, Individuals Matter, Shared…
Added 1 hour ago
Behavioural Support Worker
Health Sciences North
Sudbury, ON
Reinforce staff adherence to individualized patient care and behavioural support plans through education and coaching on communication, behavioural strategies and consistent care routines,…
Added 1 hour ago
Addictions Mental Health Worker
Health Sciences North
ON · Sudbury, ON
Provide best practice assessment, treatment, navigation and support to individuals residing within a Home First transitional residential community program, with a primary diagnosis of…
Added 1 hour ago
Indigenous Patient Navigator
Health Sciences North
Sudbury, ON
Provide support and advocacy to Indigenous (First Nations, Inuit, and Métis - FNIM) patients admitted to HSN and their families to facilitate and coordinate access to culturally safe care…
Added 1 hour ago
Indigenous Patient Navigator
Health Sciences North
Sudbury, ON
Provide support and advocacy to Indigenous (First Nations, Inuit, and Métis - FNIM) patients admitted to HSN and their families to facilitate and coordinate access to culturally safe care…
Added 1 hour ago
Behavioural Support Worker
Health Sciences North
Sudbury, ON
Reinforce staff adherence to individualized patient care and behavioural support plans through education and coaching on communication, behavioural strategies and consistent care routines,…
Added 1 hour ago
Addictions Mental Health Worker
Health Sciences North
ON · Sudbury, ON
Provide best practice assessment, treatment, navigation and support to individuals residing within a Home First transitional residential community program, with a primary diagnosis of…
Added 1 hour ago
Hospital Based Case Coordinator (N3)
Winnipeg Regional Health Authority
Winnipeg, MB
The Home Care Program provides a broad range of services to assist people to safely remain in a community setting. Under the general supervision of the Manager Health Services and while…
Added 1 hour ago
General Duty Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Graduate of an approved Registered Nursing education program required.
Added 1 hour ago
Registered Psychiatric Nurse/Nurse (N2) - SMHC
Winnipeg Regional Health Authority
Selkirk, MB
Under the general supervision of the Manager Health Services or designate, the Registered Psychiatric Nurse (RPN)/ Registered Nurse (RN) is responsible for providing professional registered…
Added 1 hour ago
General Duty Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Graduate of an approved Registered Nursing education program required.

The Home Depot Canada

Customer Service Coordinator- 6 Month Contract

Vaughan, ON, Canada

Pay Range: $50,000 - $80,000 · Full-time

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Job details

Pay: Pay Range: $50,000 - $80,000
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Pay Range: $50,000 - $80,000

At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview

The Supply Chain Customer Service Coordinator is responsible for driving customer satisfaction. The individual is tasked with investigating and resolving complex purchase order status cases, coordinating escalation resolution as it relates to customer orders, appointing THD deliveries into stores and communicating plans directly with supply chain teams. The associate is responsible for finding ways to enhance operational effectiveness by coordinating efforts in conjunction with other internal business partners who share the same resources. They provide customer service leadership as well as act as the final escalation point for all supply chain customer service issues.

Key Responsibilities

Provide excellent customer service via active listening and professional communication and identifying root causes of issues with a focus on making customers happy and minimizing recurrence.
Work directly with Supply Chain, store and vendor teams to address customer order management inquiries.
Subject matter expert for issue resolution
Act as final escalation point for complex or urgent customer service-related issues.
Identify patterns and trends relating to purchase order / delivery issues and raise these to the Supply Chain Operations team for further investigation.
Make recommendations to enhance the customer experience and improve metrics.
Support process improvement initiatives by summarizing common themes identified via call, email and Supply Chain teams.
Support expedites and communications during peak operations and crisis situations
Ability to resolve conflict rationally and effectively turning unsatisfied customers into
Supply Chain supporters.
Ability to respond positively and decisively to adverse situations, complicated issues,
and/or irate customers.
Always employ a customer’s FIRST approach to resolving complex customer service
issues
Ability to execute on high level strategy.

Competencies

Collaborates
Action oriented
Drives results
Plans and Aligns

Skills

Organization skills
Problem solving and critical thinking skills
Keen analytical skills, reporting development and trend analysis.
Exceptional organizational and follow-up skills are essential.
Strong communication skills and networking abilities to deal with internal and external stakeholders
Manage impasse with calm, patience, and respect

Direct Manager/Direct Reports

Reports to Manager, Supply Chain Customer Service

Travel Requirements

Limited

Physical Requirements

Extended sitting
Repetitive tasks

Hybrid Work

Working Conditions

Working in an office setting: computer work, camera on virtual meetings, taking support calls

Minimum Education

bachelor's degree/college diploma program or equivalent program in supply chain / logistics.

Minimum Years Of Work Experience

3-5 years front line customer service required
Must meet minimum time in position requirements and Performance Management code of "M+”

Minimum Leadership Experience

Bilingual in French and English is an asset

Certifications

None

Other Requirements/Assets

Store experience a definite asset.

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.

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More about this job

Responsibilities

Resolve complex purchase order and delivery issues, coordinate escalations with supply chain, store, and vendor teams, and communicate delivery plans. Identify recurring issues and recommend process and customer experience improvements, while serving as the final escalation point for supply chain customer service.

Requirements

Requires 3–5 years of frontline customer service experience and a bachelor's degree, college diploma, or equivalent program in supply chain or logistics. Strong communication, organization, analytical, and problem-solving skills are required; French-English bilingualism and store experience are assets.

Skills

Customer Service
Purchase Order Management
Issue Resolution
Escalation Management
Active Listening
Professional Communication
Root Cause Analysis
Problem Solving
Critical Thinking
Analytical Skills
Trend Analysis
Reporting
Organization
Follow-Up
Conflict Resolution
Process Improvement

Benefits

Semi-Annual Bonuses
Deferred Profit-Sharing Program
Paid Benefits
Home Depot Stock Purchase Discount
Merit-Based Salary Increases

Visa sponsorship

Not detected in the job text

Keywords

Supply Chain
Customer Service
Purchase Orders
Order Management
Delivery Coordination
Escalation Resolution
Root Cause Analysis
Customer Satisfaction
Supply Chain Operations
Store Teams
Vendor Teams
Process Improvement
Trend Analysis
Reporting
Operational Effectiveness
Peak Operations
Crisis Situations
Conflict Resolution
Customer Experience
Logistics
Frontline Customer Service
Stakeholder Communication
French-English Bilingualism
Store Experience

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Work requirements

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