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Department Supervisor: Full Time - DUNCAN

  • Duncan, BC, Canada

Pay Range: $23.8 - $26.05 · Full-time

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Job details

Pay
Pay Range: $23.8 - $26.05
Job type
Full-time
Apply by
Experience
1-2 years experience as a supervisor / leading teams
Posting language
English
Posted

Original job description

Pay Range: $23.8 - $26.05

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

Health and Dental Benefits for Full Time associates

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement

10% Shift Premium (Overnight Roles)

The Home Depot Values that inspire team work and comradery amongst department leaders and associates

What You Will Be Doing

Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge

Ensuring department staffing levels meet business needs

Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback

Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales

Maintaining 100% in stock and overhead organizational plans

Investigating, resolving and escalating customer issues as appropriate

Communicating store sales, event and promotional activities through rallies and weekly department meetings

Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed

What We Are Looking For

Ability to work a flexible schedule; including days, evenings and weekends

Excellent organizational, interpersonal and customer service skills

Excellent decision making ability and problem solving skills

1-2 years experience as a supervisor / leading teams
More about this job

Responsibilities

Lead, coach, and develop associates to deliver excellent customer service, achieve sales goals, and maintain strong merchandising and product knowledge. Manage staffing and performance, monitor sales and inventory, resolve customer issues, communicate promotions, and ensure safety and asset protection standards are followed.

Requirements

Candidates must be able to work a flexible schedule, including days, evenings, and weekends, and have strong organizational, interpersonal, and customer service skills. The role requires sound decision-making and problem-solving abilities, plus 1–2 years of supervisory or team-leading experience.

Skills

  • Leadership
  • Coaching
  • Training
  • Team Motivation
  • Customer Service
  • Sales
  • Merchandising
  • Product Knowledge
  • Staffing Management
  • Performance Management
  • Inventory Management
  • Problem Solving
  • Decision Making
  • Communication
  • Organization
  • Safety and Asset Protection

Benefits

  • Health Benefits
  • Dental Benefits
  • Profit Sharing
  • Stock Purchase Plan
  • Paid Training
  • Career Development
  • Tuition Reimbursement
  • Shift Premium

Visa sponsorship

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Categories

  • Retail
  • Management & Leadership
  • Customer Service & Support
  • Sales
  • Security & Safety

Keywords

  • Retail
  • Department Supervision
  • Team Leadership
  • Associate Development
  • Customer Service
  • Sales
  • Merchandising
  • Product Knowledge
  • Staffing
  • Performance Management
  • Inventory
  • Overhead Organization
  • Cross-Merchandising
  • Sales Reports
  • Customer Issue Resolution
  • Promotional Activities
  • Department Meetings
  • Safety Standards
  • Asset Protection
  • Flexible Schedule

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