Jobs in Canada

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Added 15 mins ago
RA
Assistant Store Manager
Red Apple Stores ULC
Meadow Lake, SK
- Full-time
Red Apple Stores is Canada's favourite chain of over 140 small-town general merchandise retail stores.
Added 15 mins ago
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store manager - retail
Petro-Canada
AB · Edmonton, AB
- Full-time
Plan, organize, direct, control and evaluate daily operations
Added 1 hour ago
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Store Director
sephora.com
Lethbridge, AB
- Full-time
Forecast sales and payroll with District Manager to drive store results.
Added 1 hour ago
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Stage Experience Lead - Full Time
sephora.com
Dartmouth, NS
- $20.7 to $25.9 CAD / hour
- Full-time
…Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and…
Added 2 hours ago
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Operations Lead - Full Time
sephora.com
Oakville, ON
- $22.2 to $26.1 CAD / hour
- Full-time
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…
Added 2 hours ago
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Operations Lead - Full Time
sephora.com
Winnipeg, MB
- $20.8 to $24.45 CAD / hour
- Full-time
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…
Added 2 hours ago
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Client Experience and Services Manager, Stores
sephora.com
Thunder Bay, ON
- Full-time
As the next Client Experience & Beauty Services Manager at Sephora, you will directly influence the client experience and overall store performance. This dual-focused role leads both the…
Added 2 hours ago
Part Time Tailor
Tailored Brands
Grande Prairie, AB
Report any incidents, accidents, or safety hazards to the manager on duty and/or your Regional Manager.
Added 2 hours ago
EL
Assistant Manager - Jo Malone London - Fulltime - Chinook Centre - Calgary AB
Estée Lauder Companies
Calgary, AB
- Full-time
Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a…
Added 2 hours ago
Key Holder - Jo Malone London - Parttime - Pacific Centre - Vancouver, BC
Estée Lauder Companies
Vancouver, BC
Proven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations…
Added 2 hours ago
EL
Key Holder Key Holder
Estée Lauder Companies
Mississauga, ON
- Full-time
Proven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations…
Added 2 hours ago
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(CAN) Over-the-Counter Associate
Walmart
Edmonton, AB
- Full-time
…assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining exemplary customer service by…
Added 2 hours ago
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(CAN) Directs Store Delivery Associate
Walmart
Surrey, BC
- Part-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 2 hours ago
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(CAN) Customer Service Manager
Walmart
Steinbach, MB
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 3 hours ago
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Paid Search & Video Lead
ARC'TERYX
North Vancouver, BC
- Full-time
Reports to: Senior Manager, Performance Marketing
Added 3 hours ago
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Receiving Team Lead
Bass Pro Shops
Halifax, NS
- Full-time
Reporting to the Operations Manager (Front end - Backroom), the Full Time Receiving Lead is responsible for overseeing the successful day to day operation of a retail store department.
Added 3 hours ago
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Bakery Manager (Temporary)
Co-op
Medicine Hat, AB
- Full-time
…guests. We are currently accepting applications for a Bakery Manager to lead the planning, operations, and performance of our Bakery…
Added 3 hours ago
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Facility Assistant - Lethbridge Petroleum
Co-op
Lethbridge, AB
- Full-time
Candidates must possess a valid Class 5 driver’s license with a clean driving record and should possess knowledge of Petroleum products
Added 3 hours ago
WC
Asset Protection Associate
Walmart Canada
Goderich, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 3 hours ago
WC
(CAN) Consumables Associate
Walmart Canada
New Glasgow, NS
- Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 3 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Steinbach, MB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 3 hours ago
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Keyholder
Torrid
Vaughan, ON
- Part-time
Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
Added 3 hours ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Montreal, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 3 hours ago
RP
HR Business Partnerships Manager
Rexall Pharmacy Group Ltd.
Mississauga, ON
- $80,452.8 to $105,594.3 CAD / year
- Full-time
Reporting to the Senior Director of Human Resources Business Partnerships, the Manager, Human Resources Business Partnerships, is responsible for providing leadership and direction to their…
Added 3 hours ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
Surrey, BC
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.

The Home Depot Canada

DIRECTEUR ADJOINT, EXPLOITATION

Grande Prairie, AB, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Experience: Minimum 2 Years Of Management Experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot.

Assistant Store Managers (ASMs) are responsible for providing Customers with a convenient and enjoyable shopping experience. They work to create an inviting shopping environment for Customers by meeting their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and profitability. They provide leadership to Associates so that these strategies and objectives are executed successfully. ASMs must analyze trends, solve problems and develop themselves and their Associates in order to maximize contribution to store success. They must also be capable of working with Associates, the Store Manager and other ASMs to accomplish goals.

Position Responsibilities

Providing the Home Depot shopping experience for Customers (e.g., ensuring that

Customers are acknowledged, Customer project needs are met, complaints are resolved, service is quick and efficient, store is properly stocked)

Using the racetrack and coaching other Associates and Department Supervisors to use the race track to proactively seek and satisfy Customers

Ensuring sufficient scheduling to meet customer demand in all areas of responsibility

Training Associates to provide quality customer service

Ensuring that store events are appropriately scheduled and communicated

Ensuring all Special Order/Install Customers are satisfied with their products or services

Recruiting and placing Sales Associates with the appropriate skills for special order/installs (e.g., technical background, closing and follow-up skills)

Ensuring specialty areas (e.g., Flooring, Kitchen, Appliance, Millwork & Decor) are adequately staffed to meet both scheduled appointments and immediate customer demand

Setting departmental sales goals and monitoring them regularly

Recruiting, interviewing applicants and making recommendations to the store manager about hiring for open positions

Making recommendations to the store manager about terminations, promotions, demotions, new associates' rate of pay and associates' performance based pay increases

Driving productivity on the sales floor (e.g., balancing the number of associates to the customer demand throughout the store)

Communicating store and home depot objectives to associates

Coaching, training and developing associates by providing both informal (e.g., on-floor coaching) and formal (e.g., written evaluation) job performance-based feedback

Communicating clear career paths for associates

Taking appropriate actions to minimize turnover in all customer service areas

Prepare, lead and utilize the Chalk Talk process to communicate store sales, event and promotional activity (Monthly Playbook) to all store associates with a particular focus on

Customer Service Associates

Assess associates training needs as it relates to all aspects of sales and customer service (e.g., product, process knowledge and customer service skills) and implement plans for improvement

Knowledge of all Home Depot programs and services including ability to communicate these programs and services to customers and associates (e.g., Credit, SF&I, ESPs, Pro Sales and Tool Rental)

Knowledge of and ability to train sales and inventory reports as they relate to Key Performance Indicators for assigned departments and store

Maintaining department profitability through report analysis (e.g., VOC & Store Walk reports), identifying trends, defining problems and developing appropriate responses for assigned departments and store

Developing and communicating store standards for Customer Service to Associates

Developing strategy with Store Manager and other ASMs in order to drive store sales and profitability

Leading Associates, and working with peers and Store Manager to anticipate and solve problems and plan for upcoming events, seasonal changes etc.

Making certain that all daily inspections are completed

Following up on all safety audit, accident reporting and investigation issues

Taking an active role in the execution of safety awareness programs

Verifying deposits, markdowns, deliveries, time slips, refunds, etc.

Following standard operating procedures to open and close the store when scheduled

Responding to emergency situations appropriately

Safety expectations for this role are outlined under The Home Depot Canada Environmental

Health & Safety Management system element under "Supervisor".

Other related duties as assigned by the Store Manager

Experience/Knowledge Required

Must fulfill minimum time-in-position (1 year) and performance management code requirements (V2 – Valued Associate, Well Positioned)

Minimum 2 Years Of Management Experience

Excellent customer service skills

Good communication skills

Computer experience is a must

Strong analytical and problem solving skills

Strong problem solving skills

Team player

Strong work ethic, sense of responsibility and attention to detail and confidentiality

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead store associates and work with the Store Manager and other Assistant Store Managers to deliver excellent customer service, meet sales goals, and improve store profitability. Oversee staffing, training, performance, safety, store operations, and customer-focused execution of promotions and special orders.

Requirements

Requires at least two years of management experience, completion of a minimum one-year time-in-position requirement, and a V2 Valued Associate, Well Positioned performance code. Candidates should have strong customer service, communication, computer, analytical, and problem-solving skills, along with teamwork, accountability, attention to detail, and discretion.

Skills

Customer Service
Retail Operations
Sales Leadership
Team Leadership
Staff Scheduling
Recruiting
Coaching And Training
Performance Management
Sales And Profitability Analysis
Problem Solving
Communication
Inventory Management
Safety Compliance
Conflict Resolution
Customer Complaint Resolution
Computer Skills

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Service
Sales Goals
Store Profitability
Associate Leadership
Staff Scheduling
Recruiting
Interviewing
Performance Management
Coaching
Training
Special Orders
Installation Services
Inventory Reports
Key Performance Indicators
Profitability Analysis
Customer Feedback Reports
Store Walk Reports
Safety Audits
Accident Reporting
Emergency Response
Store Opening And Closing
Deposits
Markdowns
Refunds
Home Depot Credit
Tool Rental
Chalk Talk
Seasonal Planning

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Work requirements

Jobs in Canada