Jobs in Canada

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Added 5 mins ago
Invoicing & Brand Safety Specialist
Viral Nation Inc.
Canada
…fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the…
Added 5 mins ago
AM
Research Associate (12 month term)
Alberta Machine Intelligence Institute
Edmonton, AB
- Full-time
Amii is seeking a Research Associate to contribute to SPAARC (Space-ready Principled Adaptive-AI via Renormalization-based Compression), a research project in collaboration with the…
Added 5 mins ago
CG
Equity Research Associate – Metals & Mining
Canaccord Genuity Group Inc.
Toronto, ON
- Full-time
Our Canadian operations are currently looking for a motivated team player to join us as a Research Associate with our Metals & Mining team in Toronto.
Added 5 mins ago
MK
MK Galeries de la Capitale - Assistant(E) De Vente Saisonnier€
Michael Kors
Quebec, QC
- Part-time
Added 5 mins ago
OC
Hardware Associate FT - (Langley)
Otter Co-op
Aldergrove, BC
- $18.25 to $21.15 CAD / hour
- Full-time
Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.
Added 5 mins ago
TH
Caissier(ère) (temps partiel)
The Home Depot
Sherbrooke, QC
- Part-time
Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing…
Added 5 mins ago
TH
Merchandising Associate - Part Time 3 Month Contract (NEWMARKET)
The Home Depot
Newmarket, ON
- Part-time
Added 5 mins ago
TH
Human Resources Manager- Windsor East
The Home Depot
Windsor, ON
- Full-time
Role model for living our values everyday and fostering a high level of associate engagement
Added 5 mins ago
TH
CUSTOMER EXPERIENCE MANAGER- MEDICINE HAT
The Home Depot
Medicine Hat, AB
- Full-time
…Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following policies. CXMs will provide input to the Store…
Added 5 mins ago
TH
ASSISTANT STORE MANAGER- GRAND PRAIRIE
The Home Depot
Grande Prairie, AB
- Full-time
Must fulfill minimum time-in-position (1 year) and performance management code requirements (V2 – Valued Associate, Well Positioned)
Added 5 mins ago
HI
Client Care Representative - Personal Insurance Associate
HUB International
Campbell River, BC
- Full-time
Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.
Added 20 mins ago
Assistant Sales Trainee Manager
Sherwin-Williams
Regina, SK
This structured program provides the support you need, including formal discussions to review your objectives & development
Added 20 mins ago
SS
Health care Aide/ Temporary Full Time (3 months) Night Shift 4 on, 4 off
Sienna Senior Living
Lake Country, BC
- Full-time
Reporting to an Associate Director of Care, the Health Care Aide is a critical role within our communities as it impacts the lives of residents.
Added 20 mins ago
SS
Health care Aide/ Temporary Full Time/ Day Shift 5 on 2 off, 5 on 3 off. (3 months)
Sienna Senior Living
Lake Country, BC
- Full-time
Reporting to an Associate Director of Care, the Health Care Aide is a critical role within our communities as it impacts the lives of residents.
Added 20 mins ago
SS
Health care Aide/ Evening Shift /Temporary Full Time. 5 on 2 off, 5 on 3 off. (6 months)
Sienna Senior Living
Lake Country, BC
- Full-time
Reporting to an Associate Director of Care, the Health Care Aide is a critical role within our communities as it impacts the lives of residents.
Added 20 mins ago
Customer Experience Associate - Orchard Place, Kelowna, BC (15 hours/week)
Scotiabank
ON · Kelowna, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 20 mins ago
Customer Experience Associate - Markham Town Square (30 hours/week)
Scotiabank
Markham, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 20 mins ago
Senior Analyst, Client Onboarding, Global Banking & Markets (GWO)
Scotiabank
Toronto, ON
Support the Associate (Team Lead) and Associate Director to ensure that the Bank is compliant with regulatory obligations and bank-driven risk measures.
Added 20 mins ago
Client Service Processor
The Canada Life Assurance Company
London, ON
Reporting to the Associate Manager of Direct to Head Office (D2HO). The Client Service Processor will be responsible for the timely distribution of team paperwork, cheques and e-mails for…
Added 20 mins ago
Provincial Chief Medical Officer
Winnipeg Regional Health Authority
Winnipeg, MB
…responsibilities are expected to range between 0.8 – 1.0 EFT. Additional support with be provided through the Associate Chief Medical Officer (0.6 EFT) as…
Added 21 mins ago
R
associate lumber yard
RONA
Saguenay, QC · Chicoutimi, QC
- Full-time
Added 21 mins ago
TH
Associé(e) Quincaillerie et plomberie (temps partiel)
The Home Depot Canada
Terrebonne, QC
- Part-time
Added 21 mins ago
FC
Fit4Less Host - Scarborough Golden Mile
Fit4Less Canada
Toronto, ON · Scarborough, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 21 mins ago
MH
Sales Associate | Regent Mall | Part Time | $17 per hour
Michael Hill
Fredericton, NB
- Part-time
Added 21 mins ago
CC
Production Associate - Garment Hanger/Inspector - 2nd Shift
Cintas Canada
London, ON
- Full-time
Cintas is seeking a Production Associate - Garment Hanger/Inspector to support the Rental Division. The Garment Hanger/Inspector is responsible for safely and accurately placing customer…

The Home Depot Canada

DIRECTEUR ADJOINT, EXPLOITATION

Grande Prairie, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Experience: Minimum 2 Years Of Management Experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot.

Assistant Store Managers (ASMs) are responsible for providing Customers with a convenient and enjoyable shopping experience. They work to create an inviting shopping environment for Customers by meeting their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and profitability. They provide leadership to Associates so that these strategies and objectives are executed successfully. ASMs must analyze trends, solve problems and develop themselves and their Associates in order to maximize contribution to store success. They must also be capable of working with Associates, the Store Manager and other ASMs to accomplish goals.

Position Responsibilities

Providing the Home Depot shopping experience for Customers (e.g., ensuring that

Customers are acknowledged, Customer project needs are met, complaints are resolved, service is quick and efficient, store is properly stocked)

Using the racetrack and coaching other Associates and Department Supervisors to use the race track to proactively seek and satisfy Customers

Ensuring sufficient scheduling to meet customer demand in all areas of responsibility

Training Associates to provide quality customer service

Ensuring that store events are appropriately scheduled and communicated

Ensuring all Special Order/Install Customers are satisfied with their products or services

Recruiting and placing Sales Associates with the appropriate skills for special order/installs (e.g., technical background, closing and follow-up skills)

Ensuring specialty areas (e.g., Flooring, Kitchen, Appliance, Millwork & Decor) are adequately staffed to meet both scheduled appointments and immediate customer demand

Setting departmental sales goals and monitoring them regularly

Recruiting, interviewing applicants and making recommendations to the store manager about hiring for open positions

Making recommendations to the store manager about terminations, promotions, demotions, new associates' rate of pay and associates' performance based pay increases

Driving productivity on the sales floor (e.g., balancing the number of associates to the customer demand throughout the store)

Communicating store and home depot objectives to associates

Coaching, training and developing associates by providing both informal (e.g., on-floor coaching) and formal (e.g., written evaluation) job performance-based feedback

Communicating clear career paths for associates

Taking appropriate actions to minimize turnover in all customer service areas

Prepare, lead and utilize the Chalk Talk process to communicate store sales, event and promotional activity (Monthly Playbook) to all store associates with a particular focus on

Customer Service Associates

Assess associates training needs as it relates to all aspects of sales and customer service (e.g., product, process knowledge and customer service skills) and implement plans for improvement

Knowledge of all Home Depot programs and services including ability to communicate these programs and services to customers and associates (e.g., Credit, SF&I, ESPs, Pro Sales and Tool Rental)

Knowledge of and ability to train sales and inventory reports as they relate to Key Performance Indicators for assigned departments and store

Maintaining department profitability through report analysis (e.g., VOC & Store Walk reports), identifying trends, defining problems and developing appropriate responses for assigned departments and store

Developing and communicating store standards for Customer Service to Associates

Developing strategy with Store Manager and other ASMs in order to drive store sales and profitability

Leading Associates, and working with peers and Store Manager to anticipate and solve problems and plan for upcoming events, seasonal changes etc.

Making certain that all daily inspections are completed

Following up on all safety audit, accident reporting and investigation issues

Taking an active role in the execution of safety awareness programs

Verifying deposits, markdowns, deliveries, time slips, refunds, etc.

Following standard operating procedures to open and close the store when scheduled

Responding to emergency situations appropriately

Safety expectations for this role are outlined under The Home Depot Canada Environmental

Health & Safety Management system element under "Supervisor".

Other related duties as assigned by the Store Manager

Experience/Knowledge Required

Must fulfill minimum time-in-position (1 year) and performance management code requirements (V2 – Valued Associate, Well Positioned)

Minimum 2 Years Of Management Experience

Excellent customer service skills

Good communication skills

Computer experience is a must

Strong analytical and problem solving skills

Strong problem solving skills

Team player

Strong work ethic, sense of responsibility and attention to detail and confidentiality

Apply About employer

More about this job

Responsibilities

Lead store associates and work with the Store Manager and other Assistant Store Managers to deliver excellent customer service, meet sales goals, and improve store profitability. Oversee staffing, training, performance, safety, store operations, and customer-focused execution of promotions and special orders.

Requirements

Requires at least two years of management experience, completion of a minimum one-year time-in-position requirement, and a V2 Valued Associate, Well Positioned performance code. Candidates should have strong customer service, communication, computer, analytical, and problem-solving skills, along with teamwork, accountability, attention to detail, and discretion.

Skills

Customer Service
Retail Operations
Sales Leadership
Team Leadership
Staff Scheduling
Recruiting
Coaching And Training
Performance Management
Sales And Profitability Analysis
Problem Solving
Communication
Inventory Management
Safety Compliance
Conflict Resolution
Customer Complaint Resolution
Computer Skills

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Service
Sales Goals
Store Profitability
Associate Leadership
Staff Scheduling
Recruiting
Interviewing
Performance Management
Coaching
Training
Special Orders
Installation Services
Inventory Reports
Key Performance Indicators
Profitability Analysis
Customer Feedback Reports
Store Walk Reports
Safety Audits
Accident Reporting
Emergency Response
Store Opening And Closing
Deposits
Markdowns
Refunds
Home Depot Credit
Tool Rental
Chalk Talk
Seasonal Planning

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