ÉQUIPE DE NUIT/PRÉPOSÉ AU CHARIOT À POSTE DE COMMA
- Halifax, NS, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 1 to 2 years Retail or Distribution experience an asset
- Posting language
- English
- Posted
Original job description
Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot.
Position Overview
Order Picker associates are responsible for obtaining pick lists (the detailed list of products necessary to fill each order) and prioritizing them in the order in which each needs to be filled. This involves gathering merchandise throughout the store to fill orders in a timely manner, carefully packing orders to ensure that products do not get damaged, and accurately labelling and placing orders into specified holding areas until they are moved out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to read a COM order or notes in the system.
Key Responsibilities
Ensures Customer Satisfaction
Following Home Depot’s GET model of customer service including Greeting, Engaging, and Thanking the customer.
Gathering the product mix to fill all orders in a timely manner, while utilizing the Order Fulfillment Application.
Loading delivery vehicles and taking out customers curbside orders, which includes complying with required safety regulations.
Creating space for delivery orders until they are moved out of the store Packing and labeling orders carefully to ensure that products do not get damaged and can withstand the turbulence encountered on a delivery truck.
Safety and Compliance
Follows all Safety and Loss Prevention policies and procedures.
Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.
Competencies
Communicates effectively
Customer focus
Action oriented
Drives results
Skills
Attention to detail
Organizational skills
Interpersonal skills
Direct Manager/Direct Reports
Reports to Service Desk Department Supervisor
Travel Requirements
NA
Physical Requirements
Walking, standing, bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items
Occasionally requires the ability to lift and move heavy and bulky items without assistance
Climbing Ladders - ability to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise
Working Conditions
Working within a flexible schedule that includes overnight shift and may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Passing forklifts emit gas fumes.
Doors are frequently open, causing drafts and interior temperature changes.
Minimum Education
High School Diploma or equivalent
Minimum Years Of Work Experience
1 to 2 years Retail or Distribution experience an asset
Minimum Leadership Experience
NA
Certifications
NA
Other Requirements/Assets
Knowledge of operating reach trucks and order picker machines and asset.
Position Overview
Order Picker associates are responsible for obtaining pick lists (the detailed list of products necessary to fill each order) and prioritizing them in the order in which each needs to be filled. This involves gathering merchandise throughout the store to fill orders in a timely manner, carefully packing orders to ensure that products do not get damaged, and accurately labelling and placing orders into specified holding areas until they are moved out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to read a COM order or notes in the system.
Key Responsibilities
Ensures Customer Satisfaction
Following Home Depot’s GET model of customer service including Greeting, Engaging, and Thanking the customer.
Gathering the product mix to fill all orders in a timely manner, while utilizing the Order Fulfillment Application.
Loading delivery vehicles and taking out customers curbside orders, which includes complying with required safety regulations.
Creating space for delivery orders until they are moved out of the store Packing and labeling orders carefully to ensure that products do not get damaged and can withstand the turbulence encountered on a delivery truck.
Safety and Compliance
Follows all Safety and Loss Prevention policies and procedures.
Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.
Competencies
Communicates effectively
Customer focus
Action oriented
Drives results
Skills
Attention to detail
Organizational skills
Interpersonal skills
Direct Manager/Direct Reports
Reports to Service Desk Department Supervisor
Travel Requirements
NA
Physical Requirements
Walking, standing, bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items
Occasionally requires the ability to lift and move heavy and bulky items without assistance
Climbing Ladders - ability to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise
Working Conditions
Working within a flexible schedule that includes overnight shift and may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Passing forklifts emit gas fumes.
Doors are frequently open, causing drafts and interior temperature changes.
Minimum Education
High School Diploma or equivalent
Minimum Years Of Work Experience
1 to 2 years Retail or Distribution experience an asset
Minimum Leadership Experience
NA
Certifications
NA
Other Requirements/Assets
Knowledge of operating reach trucks and order picker machines and asset.
More about this job
Responsibilities
Gather and prioritize merchandise to fulfill customer and delivery orders, then pack, label, and stage orders safely and accurately. Support customers with order-related transactions and communications while following service, safety, and loss-prevention procedures.
Requirements
A high school diploma or equivalent is required, and one to two years of retail or distribution experience is an asset. Knowledge of operating reach trucks and order picker machines is also an asset; the role requires physical activity and availability for overnight shifts, with possible evening and weekend work.
Skills
- Attention To Detail
- Organizational Skills
- Interpersonal Skills
- Effective Communication
- Customer Focus
- Results Orientation
- Order Fulfillment
- Order Picking
- Packing And Labeling
- Point-Of-Sale Transactions
- Customer Service
- Phone Communication
- Safe Material Handling
- Reach Truck Operation
- Order Picker Machine Operation
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Logistics
- Customer Service & Support
- Transportation
- Security & Safety
Keywords
- Home Depot
- Order Fulfillment
- Order Fulfillment Application
- Order Picking
- Pick Lists
- Customer Service
- GET Model
- Greeting
- Engaging
- Thanking
- Point-Of-Sale Transactions
- Sales
- Returns
- Customer Phone Calls
- COM Orders
- Packing
- Labeling
- Delivery Orders
- Curbside Orders
- Loading Delivery Vehicles
- Safety Regulations
- Loss Prevention
- Freight Handling
- Staging Areas
- Overhead Storage
- Reach Trucks
- Order Picker Machines
- Retail
- Distribution
- Warehouse Environment