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The Home Depot Canada

Front End Associate Part-Time - 7102 Thunder Bay

Thunder Bay, ON, Canada

The pay range for this position is between $18.60 - $19.60 · Part-time

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Job details

Pay: The pay range for this position is between $18.60 - $19.60
Job type: Part-time
Apply by: Nov 28, 2026
Experience: 1 to 2 years Retail or Cash experience an asset
Posting language: English
Posted: Oct 29, 2026

Original job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview

Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.

Key Responsibilities

Ensures Customer Satisfaction

Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.

Maintains Safety, Security and Shrink Mitigation

Follows all Safety and Loss Prevention policies and procedures.
Follows processes on the front-end designed to mitigate shrink and protect assets.

Competencies

Communicates Effectively
Customer Focus

Skills

Interpersonal skills
Cash Handling

Direct Manager/Direct Reports

Front End Supervisor

Travel Requirements

None

Physical Requirements

Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions

Working within a flexible schedule that may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education

Highschool Diploma or Equivalent

Minimum Years Of Work Experience

1 to 2 years Retail or Cash experience an asset

Minimum Leadership Experience

Certifications

Other Requirements/Assets

The pay range for this position is between $18.60 - $19.60

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.

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More about this job

Responsibilities

Direct customers to open registers and assist them at checkout, processing transactions accurately and promptly. Provide attentive customer service, recommend relevant products and services, and follow safety, security, and loss-prevention procedures.

Requirements

A high school diploma or equivalent is required, along with 1 to 2 years of retail or cash-handling experience listed as an asset. The role requires customer service and communication skills, cash handling ability, and the physical capacity to bend, reach, lift, push, pull, and move items.

Skills

Customer Service
Communication
Interpersonal Skills
Cash Handling
Transaction Processing
Product Knowledge
Sales Recommendations
Safety Compliance
Loss Prevention
Shrink Mitigation
Customer Focus

Visa sponsorship

Not detected in the job text

Keywords

Retail
Front-End Associate
Customer Service
GET Checkout Process
Cash Handling
Transaction Processing
Assisted Checkout
Customer Satisfaction
Product Knowledge
Credit Services
Extended Warranty
Tool Rental
Pro Services
Safety Policies
Loss Prevention
Shrink Mitigation
Asset Protection
Flexible Schedule
Evening Shifts
Weekend Shifts

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