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The Home Depot Canada
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Overnight Freight Associates: Part Time - COURTENAY
The Home Depot Canada
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- Part-time
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The Home Depot Canada
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The Home Depot Canada

Front End Associate: Part Time - COURTENAY

Courtenay, BC, Canada

Pay Range: $18.9 - $19.9 · Part-time

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Job details

Pay: Pay Range: $18.9 - $19.9
Job type: Part-time
Apply by: Dec 6, 2026
Experience: 1 to 2 years Retail or Cash experience an asset
Posting language: English
Posted: Nov 6, 2026

Original job description

Pay Range: $18.9 - $19.9

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview

Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.

Key Responsibilities

Ensures Customer Satisfaction

Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.

Maintains Safety, Security and Shrink Mitigation

Follows all Safety and Loss Prevention policies and procedures.
Follows processes on the front-end designed to mitigate shrink and protect assets.

Competencies

Communicates Effectively
Customer Focus

Skills

Interpersonal skills
Cash Handling

Direct Manager/Direct Reports

Front End Supervisor

Travel Requirements

None

Physical Requirements

Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions

Working within a flexible schedule that may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education

Highschool Diploma or Equivalent

Minimum Years Of Work Experience

1 to 2 years Retail or Cash experience an asset

Minimum Leadership Experience

Certifications

Other Requirements/Assets

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More about this job

Responsibilities

Greet and assist customers at checkout, direct them to open registers, process transactions accurately and promptly, and recommend relevant products and services. Follow safety and loss-prevention procedures while helping reduce checkout wait times and protect store assets.

Requirements

A high school diploma or equivalent is required, along with 1 to 2 years of experience; retail or cash-handling experience is an asset. The role requires customer-service, communication, interpersonal, and cash-handling skills, and the ability to perform physical tasks in a warehouse environment with a flexible schedule that may include evenings and weekends.

Skills

Customer Service
Communication
Interpersonal Skills
Cash Handling
Transaction Processing
Product Knowledge
Sales Recommendations
Customer Focus
Safety Compliance
Loss Prevention
Shrink Mitigation
Asset Protection

Visa sponsorship

Not detected in the job text

Keywords

Front-End Checkout
Customer Service
GET Checkout Process
Register Assistance
Transaction Processing
Cash Handling
Product Knowledge
Credit Services
Extended Warranty
Tool Rental
Pro Services
Safety Policies
Loss Prevention
Shrink Mitigation
Asset Protection
Retail
Warehouse Environment
Flexible Schedule

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