Back to results

Front End Associate: Part Time - SQUAMISH

  • Squamish, BC, Canada

Pay Range: $18.75 - $19.75 · Part-time

Applications open in a new tab.

Job details

Pay
Pay Range: $18.75 - $19.75
Job type
Part-time
Apply by
Experience
1 to 2 years Retail or Cash experience an asset
Posting language
English
Posted

Original job description

Pay Range: $18.75 - $19.75

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview

Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.

Key Responsibilities

Ensures Customer Satisfaction

  • Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
  • Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
  • Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
  • Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.

Maintains Safety, Security and Shrink Mitigation

  • Follows all Safety and Loss Prevention policies and procedures.
  • Follows processes on the front-end designed to mitigate shrink and protect assets.

Competencies

  • Communicates Effectively
  • Customer Focus

Skills

  • Interpersonal skills
  • Cash Handling

Direct Manager/Direct Reports

  • Front End Supervisor

Travel Requirements

  • None

Physical Requirements

  • Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions

  • Working within a flexible schedule that may include evening and weekends.
  • Warehouse environment that can be dusty and noisy.
  • Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education

  • Highschool Diploma or Equivalent

Minimum Years Of Work Experience

  • 1 to 2 years Retail or Cash experience an asset

Minimum Leadership Experience

  • NA

Certifications

  • NA

Other Requirements/Assets

  • NA
More about this job

Responsibilities

Greet and assist customers at checkout, direct them to open registers, process transactions accurately, and recommend relevant products and services. Follow safety and loss-prevention procedures while helping reduce checkout wait times and protect store assets.

Requirements

A high school diploma or equivalent is required, and one to two years of retail or cash-handling experience is an asset. The role requires customer-service and interpersonal skills, cash-handling ability, and flexibility to work evenings and weekends.

Skills

  • Customer Service
  • Communication
  • Interpersonal Skills
  • Cash Handling
  • Transaction Processing
  • Product Knowledge
  • Sales Recommendations
  • Customer Focus
  • Safety Compliance
  • Loss Prevention
  • Shrink Mitigation
  • Asset Protection

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Customer Service & Support
  • Sales
  • Security & Safety

Keywords

  • Retail
  • Front-End Associate
  • Customer Service
  • GET Checkout Process
  • Assisted Checkout
  • Cash Handling
  • Transaction Processing
  • Customer Satisfaction
  • Product Knowledge
  • Credit Services
  • Extended Warranty
  • Tool Rental
  • Pro Services
  • Safety Policies
  • Loss Prevention
  • Shrink Mitigation
  • Asset Protection
  • Retail Experience

Report this job