Front End Associate: Part Time - TUSCANY
- Calgary, AB, Canada
Part-time
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Job details
- Job type
- Part-time
- Apply by
- Experience
- 1 to 2 years Retail or Cash experience an asset
- Posting language
- English
- Posted
Original job description
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Position Overview
Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.
Key Responsibilities
Ensures Customer Satisfaction
Position Overview
Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.
Key Responsibilities
Ensures Customer Satisfaction
- Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
- Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
- Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
- Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.
- Follows all Safety and Loss Prevention policies and procedures.
- Follows processes on the front-end designed to mitigate shrink and protect assets.
- Communicates Effectively
- Customer Focus
- Interpersonal skills
- Cash Handling
- Front End Supervisor
- None
- Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
- Working within a flexible schedule that may include evening and weekends.
- Warehouse environment that can be dusty and noisy.
- Doors are frequently open, causing drafts and interior temperature changes.
- Highschool Diploma or Equivalent
- 1 to 2 years Retail or Cash experience an asset
- NA
- NA
- NA
More about this job
Responsibilities
Direct customers to open registers and assist at checkout while processing transactions accurately and promptly. Provide attentive customer service, recommend relevant products and services, and follow safety, loss prevention, and asset-protection procedures.
Requirements
A high school diploma or equivalent is required, along with 1 to 2 years of retail or cash-handling experience listed as an asset. The role requires customer service, communication, interpersonal, and cash-handling skills, as well as the ability to perform physical tasks in a warehouse environment and work flexible evening and weekend schedules.
Skills
- Customer Service
- Communication
- Interpersonal Skills
- Cash Handling
- Transaction Processing
- Product Knowledge
- Sales Recommendations
- Customer Focus
- Safety Compliance
- Loss Prevention
- Shrink Mitigation
- Attention to Detail
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Customer Service & Support
- Sales
- Security & Safety
Keywords
- Retail
- Front-End Checkout
- Customer Service
- Cash Handling
- Transaction Processing
- Assisted Checkout
- Customer Satisfaction
- Product Knowledge
- Credit Services
- Extended Warranty
- Tool Rental
- Pro Services
- Safety Policies
- Loss Prevention
- Shrink Mitigation
- Asset Protection
- Flexible Schedule
- Evening Shifts
- Weekend Shifts