The Home Depot Canada

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Added 2 hours ago
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Associé I, Ventes
The Home Depot Canada
Saskatoon, SK
- Part-time
Added 2 hours ago
TH
Lot Associate: Part Time - KAMLOOPS
The Home Depot Canada
Kamloops, BC
- Part-time
Added 2 hours ago
TH
Cashier: Part Time - KAMLOOPS
The Home Depot Canada
Kamloops, BC
- Part-time
Added 2 hours ago
TH
Associé I, Ventes
The Home Depot Canada
Saanich, BC
- Full-time
Added 2 hours ago
TH
Flooring and Decor Sales Specialist: Full Time - LANGFORD
The Home Depot Canada
Victoria, BC
- Full-time
Added 2 hours ago
TH
Lumber & Building Materials Associate: Full Time - SAANICH
The Home Depot Canada
Saanich, BC
- Full-time
Added 7 hours ago
TH
Department Supervisor 12 Month Contract Full Time - OAKVILLE
The Home Depot Canada
Oakville, ON
- Full-time
Added 8 hours ago
TH
Concepteur de cuisines
The Home Depot Canada
Vernon, BC
- Full-time
Added 8 hours ago
TH
Department Supervisor: Full Time - TUSCANY
The Home Depot Canada
Calgary, AB
- Full-time
Added 8 hours ago
TH
Superviseur(e) cuisine, électroménager et salle de bain
The Home Depot Canada
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Full-time
Added 8 hours ago
TH
Superviseur(e) cuisine, électroménager et salle de bain
The Home Depot Canada
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Full-time
Added 12 hours ago
TH
Lot Associate Part-Time - 7265 Saskatoon South
The Home Depot Canada
Saskatoon, SK
- Part-time
Added 12 hours ago
TH
TECHNICIEN PRINCIPAL, LOCATION D’OUTILS, CANADA
The Home Depot Canada
Calgary, AB
- Full-time
Added 12 hours ago
TH
Tool Rental Technician: Full Time - BEACON HILL
The Home Depot Canada
Calgary, AB
- Full-time
Added 12 hours ago
TH
Part Time Millwork Sales Associate - 7258 Lloydminster
The Home Depot Canada
Lloydminster, AB
- Part-time
Added 13 hours ago
TH
Associé I, Ventes
The Home Depot Canada
Oakville, ON
- Part-time
Added 13 hours ago
TH
Plumbing and Electrical Sales Associate Part-Time - 7086 Winnipeg South West
The Home Depot Canada
Winnipeg, MB
- Part-time
Added 13 hours ago
TH
Plumbing & Electrical Sales Part Time - OAKVILLE
The Home Depot Canada
Oakville, ON
- Part-time
Added 13 hours ago
TH
Lumber Sales Part Time - BURLINGTON
The Home Depot Canada
Burlington, ON
- Part-time
Added 13 hours ago
TH
Associé I, Ventes
The Home Depot Canada
Okotoks, AB
- Part-time
Added 13 hours ago
TH
ASSOCIÉ(E) À L’AIRE DE STATIONNEMENT
The Home Depot Canada
Vernon, BC
- Part-time
Added 13 hours ago
TH
Tool Rental Sales Associate: Part Time - NANAIMO
The Home Depot Canada
Nanaimo, BC
- Part-time
Added 13 hours ago
TH
Flooring Sales Part Time - OAKVILLE
The Home Depot Canada
Oakville, ON
- Part-time
Added 13 hours ago
TH
Caissier principal
The Home Depot Canada
Fort Saskatchewan, AB
- Part-time
Added 13 hours ago
TH
Associé I, Ventes
The Home Depot Canada
Burlington, ON
- Part-time

The Home Depot Canada

Hardware Sales Associate Full-Time - 7102 Thunder Bay

Thunder Bay, ON, Canada

The pay range for this position is between $18.60 - $19.60 · Full-time

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Job details

Pay: The pay range for this position is between $18.60 - $19.60
Job type: Full-time
Apply by: Oct 28, 2026
Experience: 1 to 2 years Retail or Trade experience an asset
Posting language: English
Posted: Sep 28, 2026

Original job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview

Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on customer service and finding and solving customer needs.

Key Responsibilities

Ensures Customer Satisfaction

Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them

Drives Sales

Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
Educate customers about the whole project
Using empowerment program when necessary to satisfy customers
Execute daily stock maintenance: all products signed, displayed, and clean

Builds Skills and Knowledge

Maintain knowledge of all products in department and adjacent departments
Proactively seek knowledge on all products and services

Maintains Safety and Security

Follows all safety policies and procedures, Loss Prevention policies and procedures

Competencies

Communicates Effectively
Customer Focus

Skills

Interpersonal Skills

Direct Manager/Direct Reports

Department Supervisor

Travel Requirements

No travel requirements

Physical Requirements

Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions

Working within a flexible schedule that may include evening and weekends
Warehouse environment that can be dusty and noisy
Doors are frequently open, causing drafts and interior temperature changes

Minimum Education

High School Diploma or equivalent

Minimum Years Of Work Experience

1 to 2 years Retail or Trade experience an asset

Minimum Leadership Experience

Certifications

Other Requirements/Assets

The pay range for this position is between $18.60 - $19.60

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.

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More about this job

Responsibilities

Provide friendly, proactive customer service by identifying project needs, recommending products and related services, and guiding customers to appropriate merchandise. Maintain product knowledge and department displays, support customer satisfaction, and follow safety and loss prevention procedures.

Requirements

A high school diploma or equivalent is required, and 1 to 2 years of retail or trade experience is an asset. The role requires customer-focused communication, product learning, and the ability to perform physical tasks such as lifting, reaching, pushing, and moving items.

Skills

Customer Service
Customer Needs Assessment
Product Knowledge
Sales
Project Guidance
Active Listening
Effective Communication
Interpersonal Skills
Cross-Department Assistance
Product Recommendations
Stock Maintenance
Safety Procedures
Loss Prevention
Problem Solving

Visa sponsorship

Not detected in the job text

Keywords

Retail
Hardware Sales
Customer Service
Sales Associate
Customer Needs Assessment
Product Knowledge
Project Guidance
Product Features
Related Products
Special Services
Tool Rental
Pro Desk
Pro Services
Good-Better-Best Options
Customer Satisfaction
Stock Maintenance
Merchandising
Safety Procedures
Loss Prevention
Warehouse Environment

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