Closed listing
Lot Associate Full-Time - 7180 Winnipeg North
- Winnipeg, MB, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Experience
- 1 to 2 years Retail experience
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Position Overview
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours play a vital role in this position, as the Lot Associate is often the first and last Associate to interact with a customer.
Key Responsibilities
Ensures Customer Satisfaction
Position Overview
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours play a vital role in this position, as the Lot Associate is often the first and last Associate to interact with a customer.
Key Responsibilities
Ensures Customer Satisfaction
- Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer.
- Maintain a sufficient quantity of carts near the entrance of the store.
- When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.
- Approach customers to determine if they need help loading product into vehicles and/or shopping carts.
- Plan the best method of loading and securing merchandise in customer’s vehicle as per Safe Loading Training.
- Ensure that all exits/loading areas are not blocked or cluttered; sweep and clean debris off front apron and lumber loading pad.
- Follows all Safety and Loss Prevention policies and procedures.
- Using appropriate safety procedures with all equipment.
- Communicates Effectively
- Customer Focus
- Interpersonal skills
- Organizational skills
- Attention to detail
- Front End Supervisor
- None
- Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
- Working within a flexible schedule that may include evening and weekends.
- Warehouse environment that can be dusty and noisy.
- Working in all weather conditions – frequent exposure to different weather conditions when loading and unloading product.
- Doors are frequently open, causing drafts and interior temperature changes.
- Highschool Diploma or Equivalent
- 1 to 2 years Retail experience
- NA
- NA
- NA
More about this job
Responsibilities
Provide customer service by greeting, engaging with, and thanking customers; help identify their project needs and load merchandise safely into vehicles or carts. Maintain carts and keep parking, loading, and exit areas clean, clear, and safe while following safety and loss prevention procedures.
Requirements
A high school diploma or equivalent and 1 to 2 years of retail experience are required. The role requires physical tasks such as lifting, pushing, pulling, bending, and moving items, and availability for a flexible schedule that may include evenings and weekends.
Skills
- Customer Service
- Effective Communication
- Customer Focus
- Interpersonal Skills
- Organizational Skills
- Attention to Detail
- Safe Loading
- Merchandise Handling
- Safety Procedures
- Loss Prevention
- Cart Management
- Vehicle Loading
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Customer Service & Support
- Logistics
- Security & Safety
Keywords
- Retail
- Customer Service
- GET Model
- Greeting
- Engaging
- Thanking
- Safe Loading Training
- Vehicle Loading
- Merchandise Handling
- Cart Management
- Parking Lot Maintenance
- Safety Procedures
- Loss Prevention
- Customer Satisfaction
- Front End
- Loading Areas
- Flexible Schedule
- Evening Shifts
- Weekend Shifts