Order Picker Part Time - 7160 North Bay
- North Bay, ON, Canada
The pay range for this position is between $20.10 - $21.85 · Part-time
Applications open in a new tab.
Job details
- Pay
- The pay range for this position is between $20.10 - $21.85
- Job type
- Part-time
- Apply by
- Experience
- 1 to 2 years Retail or Distribution experience an asset
- Posting language
- English
- Posted
Original job description
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Position Overview
Order Picker associates are responsible for obtaining pick lists (the detailed list of products necessary to fill each order) and prioritizing them in the order in which each needs to be filled. This involves gathering merchandise throughout the store to fill orders in a timely manner, carefully packing orders to ensure that products do not get damaged, and accurately labelling and placing orders into specified holding areas until they are moved out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to read a COM order or notes in the system.
Key Responsibilities
Ensures Customer Satisfaction
In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.
Position Overview
Order Picker associates are responsible for obtaining pick lists (the detailed list of products necessary to fill each order) and prioritizing them in the order in which each needs to be filled. This involves gathering merchandise throughout the store to fill orders in a timely manner, carefully packing orders to ensure that products do not get damaged, and accurately labelling and placing orders into specified holding areas until they are moved out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to read a COM order or notes in the system.
Key Responsibilities
Ensures Customer Satisfaction
- Following Home Depot’s GET model of customer service including Greeting, Engaging, and Thanking the customer.
- Gathering the product mix to fill all orders in a timely manner, while utilizing the Order Fulfillment Application.
- Loading delivery vehicles and taking out customers curbside orders, which includes complying with required safety regulations.
- Creating space for delivery orders until they are moved out of the store Packing and labeling orders carefully to ensure that products do not get damaged and can withstand the turbulence encountered on a delivery truck.
- Follows all Safety and Loss Prevention policies and procedures.
- Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.
- Communicates effectively
- Customer focus
- Action oriented
- Drives results
- Attention to detail
- Organizational skills
- Interpersonal skills
- Reports to Service Desk Department Supervisor
- NA
- Walking, standing, bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items
- Occasionally requires the ability to lift and move heavy and bulky items without assistance
- Climbing Ladders - ability to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise
- Working within a flexible schedule that includes overnight shift and may include evening and weekends.
- Warehouse environment that can be dusty and noisy.
- Passing forklifts emit gas fumes.
- Doors are frequently open, causing drafts and interior temperature changes.
- High School Diploma or equivalent
- 1 to 2 years Retail or Distribution experience an asset
- NA
- NA
- Knowledge of operating reach trucks and order picker machines and asset.
In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.
More about this job
Responsibilities
Gather and prioritize pick lists, collect merchandise throughout the store, and accurately pack, label, and stage orders for pickup or delivery. Provide customer service and order-related support, assist with loading vehicles and curbside orders, and follow safety and loss prevention procedures.
Requirements
A high school diploma or equivalent is required, and 1 to 2 years of retail or distribution experience is an asset. Knowledge of reach trucks and order picker machines is also an asset; the role requires physical activity, including lifting and climbing ladders.
Skills
- Customer Service
- Order Fulfillment
- Attention To Detail
- Organizational Skills
- Interpersonal Skills
- Effective Communication
- Customer Focus
- Results Orientation
- Order Packing And Labeling
- Point-Of-Sale Transactions
- Safety Compliance
- Reach Truck Operation
- Order Picker Machine Operation
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Retail
- Customer Service & Support
- Transportation
- Security & Safety
Keywords
- Order Fulfillment
- Pick Lists
- Order Fulfillment Application
- Customer Service
- GET Model
- Greeting
- Engaging
- Thanking
- Point-Of-Sale Sales
- Returns
- Customer Phone Calls
- COM Orders
- Order Packing
- Order Labeling
- Order Staging
- Curbside Orders
- Delivery Orders
- Loading Delivery Vehicles
- Safety Regulations
- Loss Prevention
- Freight Handling
- Reach Trucks
- Order Picker Machines
- Retail
- Distribution