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Added 28 mins ago
TC
Staff Technology Operations Lead, Service & Transition (ITSM)
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $105,152.2 to $155,152.2 CAD / year
- Full-time
Immediate access to our Group Benefits package, including a Health Care Spending Account, Associate & Family Assistance Program, and various well-being resources
Added 42 mins ago
BD
Warehouse Associate
BD Diesel
Abbotsford, BC
- Full-time
The Warehouse Associate is responsible for supporting daily warehouse operations by ensuring the accurate, safe, and efficient movement of products and materials throughout the facility.…
Added 42 mins ago
WC
Senior Analyst, Specialty Compliance and Ethics
Walmart Canada
Mississauga, ON
- Full-time
Monitor approved AI tools for changes in risk profile and support escalation and incident management processes as required.
Added 42 mins ago
WC
Full Time Pharmacy Assistant - Courtenay
Walmart Canada
Courtenay, BC
- Full-time
…supervision), selecting appropriate products, performing the accuracy program, including 7 point, Visual and DIN checks, selecting and counting/ measuring & preparing appropriate products,…
Added 42 mins ago
WC
(CAN) Claims
Walmart Canada
London, ON
- Full-time
Position Summary...The Claims Associate at Walmart Canada plays an important role in supporting inventory accuracy and store profitability by ensuring proper handling of damaged and…
Added 42 mins ago
WC
(CAN) Cashier
Walmart Canada
Surrey, BC
- Full-time
Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
Added 42 mins ago
WC
(CAN) Cashier
Walmart Canada
Thunder Bay, ON
- Full-time
Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
Added 42 mins ago
WC
(CAN) Stocking 3 Team Lead
Walmart Canada
Greater Napanee, ON · Napanee, ON
- Full-time
Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team.
Added 42 mins ago
WC
(CAN) Stocking 2 Team Lead
Walmart Canada
Greater Napanee, ON · Napanee, ON
- Full-time
Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Stocking 1 and 2 Coach and the Store Management Team.
Added 42 mins ago
WC
Stocking 3 Team Lead
Walmart Canada
Hawkesbury, ON
- Full-time
Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team.
Added 43 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 43 mins ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 43 mins ago
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Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
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Calgary, AB
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 43 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 43 mins ago
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Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 43 mins ago
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Pharmacy Assistant, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Kelowna, BC
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 43 mins ago
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Pharmacist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Bedford, NS
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 43 mins ago
TH
Merchandising Execution Associate : Part Time - BEACON HILL
The Home Depot
Canada
- Part-time
Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines
Added 43 mins ago
T
Personal Banking Associate Trainee (Full time)- St-Sauveur
TD
Saint-Sauveur, QC
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 43 mins ago
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Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills
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…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 43 mins ago
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Client Engagement Representative
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Vancouver, BC
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…clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through…
Added 43 mins ago
VP
Healthcare Professional SME - AI Evaluator
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Remote, Canada
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Recognition and management principles for common medical conditions.
Added 58 mins ago
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Marketing Compliance Associate
Clarity
Vancouver, BC
- $100,000 to $130,000 CAD / year
- Full-time
As a Marketing Compliance Associate at Clarity, you will review the marketing and communications that reach our customers, prospective customers, and the public. You will work with our…
Added 1 hour ago
CS
Management Consultant - Analyst, Associate, Senior Associate
Cascadia Strategy Consulting Partners
Victoria, BC
- $68,000 to $135,000 CAD / year
- Full-time
…with limited to no experience) to over $135,000 for Senior Associate 3. All positions are eligible for performance pay (0% - 40% of base salary) and are included in our benefits…
Added 1 hour ago
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Data Analytics Intern
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- Internship
…professional experience in Data Analytics. The Data Analytics Associate will contribute to real projects while developing practical skills related to their academic…

The Home Depot Canada

Pro Sales Associate: Full Time - Chinook

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Experience: Minimum 1 year receiving experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview

Pro Account Sales Associates (PASAs) are primarily responsible for building relationships and selling products to industrial, commercial and other professional customers. Key responsibilities for this position include providing outstanding service to customers through the sharing of product knowledge of all store departments and developing and maintaining professional customer relationships. PASAs must have thorough knowledge of all departments and how to use the products in each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and organized).

Key Responsibilities

Spends minimum of 25% of time pursuing new business, most of which to be spend on the sales floor, actively prospecting customers already shopping in the store.
Develops one-on-one relationships with Pro customers, providing a familiar face to their customers day in and day out. Uses knowledge of customer’s line of business to anticipate their needs.
Uses GET Involved behaviors to ask questions to clarify customer’s needs for both products and services , demonstrates effective up-selling, add-on selling and closing techniques to ensure that all customers’ needs are met and that the complete project is sold.
Maintains an organized, up-to-date system for profiling and tracking top accounts as well as for developing new ones. Keeps work area clean and organized.
Follows-up with customers to ensure customer satisfaction and pursues future business. Partners with Store Management to resolve outstanding issues.
Strives to meet personal goals (e.g., sales, quotes, credit accounts) set by Supervisor as well as the goals of the team. Creates action plan with Supervisor to develop selling skills.
Delivers sales presentations to potential customers outside of store (e.g., work site visits, meetings) only at the discretion of the Supervisor.
Creates customer quotes and processes fax, phone and counter orders quickly and accurately. Communicates order information to Pullers and Delivery Will Call Coordinators accurately so that the customer’s expectations are met and the best possible service is maintained.
Ensures orders are picked up and delivered by checking customer logbook. Trains and informs Store Associates about the Pro Program and encourages total store involvement.

Competencies

Customer Driven: Provides outstanding customer service using GET Involved behaviors – greet, engage and thank (to both internal and external customers); follows through on responsibilities to customers; recovers from any errors made and leaves customer satisfied.
Gets Things Done: Demonstrates the ability to get results despite a large workload, competing demands and a fast-paced environment.
Acts with Integrity: Demonstrates responsible and honest behavior in all Home Depot roles, tasks and responsibilities.
Communicates Effectively: Creates open channels of communication; adapts message to fit the audience; expresses ideas clearly and concisely; keeps others well-informed; listens carefully to input and feedback.
Ground Engaged: Aware of how the work performed in the job and the goals of the organization are interrelated; aware of the competition; knows the business and industry.
Team Player: Maintains positive working relationships with co-workers; effectively handles interpersonal conflict situations.
Planning and Organizing: Sets priorities, plans and coordinates work activities; obtains and manages resources in order for goals to be accomplished on time and within budget.
Driving Sales: Knows all departments/areas and effectively promotes products and services (ie: commercial credit); makes decisions in line with the goal of selling; ability to overcome customer objections in order to make sales.

Skills

Customer Service: Greet and engage with all customers, ensuring a positive experience and addressing inquiries.
Product Knowledge Expertise: Maintain in-depth knowledge of products to build customer trust and foster long-term relationships.
Store Standards: Drive execution of store events, uphold department standards, and ensure on-shelf availability.

Direct Manager/Direct Reports

Reports to Department Supervisor

Travel Requirements

Physical Requirements

Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items Requires the ability to lift and move heavy and bulky items without assistance
Responding to public address system announcements Requires listening for customer service calls, personal pages and general information announcements
Climbing ladders Requires climbing ladders, up to the height of 16 feet, in order to obtain or stock merchandise
Walking and Standing Requires moving around the store to assist Customers
Identifying and reading reports, tickets and UPC labels Requires recognizing, identifying and using merchandise and necessary reports

Working Conditions

Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface.
The warehouse environment can be dusty and noisy Doors are frequently open, causing drafts and interior temperature changes.
Floors around work area may become slippery during wet weather conditions.
May have to handle merchandise and work with tools with sharp edges.
Passing forklifts emit gas fumes.
Tools, supplies and related merchandise may contain hazardous materials.

Minimum Education

High School Diploma or equivalent

Minimum Years Of Work Experience

Minimum 1 year receiving experience

Minimum Leadership Experience

Certifications

Other Requirements/Assets

Apply About employer

More about this job

Responsibilities

Build and maintain relationships with professional customers, identify their project needs, and sell suitable products and services through prospecting, product expertise, and effective sales techniques. Process and track orders, follow up to ensure customer satisfaction, maintain store standards, and support associates’ understanding of the Pro Program.

Requirements

A high school diploma or equivalent and at least one year of receiving experience are required. The role also requires broad product and department knowledge, strong customer service and sales abilities, and the physical capacity to move bulky merchandise and perform store-floor duties.

Skills

Customer Service
Product Knowledge
Professional Relationship Building
Sales Prospecting
Upselling
Add-On Selling
Sales Closing
Customer Needs Assessment
Account Management
Order Processing
Communication
Planning And Organizing
Teamwork
Conflict Resolution
Inventory And Store Standards

Visa sponsorship

Not detected in the job text

Keywords

Pro Account Sales
Retail
Professional Customers
Industrial Customers
Commercial Customers
Customer Service
Product Knowledge
Sales Prospecting
Account Management
Upselling
Add-On Selling
Sales Closing
Customer Quotes
Order Processing
Phone Orders
Counter Orders
Fax Orders
Delivery Coordination
Commercial Credit
Pro Program
Store Standards
On-Shelf Availability
Receiving Experience
Customer Follow-Up

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