SPÉCIALISTE, PROTECTION DES RESSOURCES
- Winnipeg, MB, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot.
Position Overview
The Asset Protection Specialist (APS) is primarily responsible for preventing and investigating financial loss caused by external and internal theft and fraud. The APS will drive execution of the Company’s Asset Protection strategy by utilizing available tools to minimize loss to the Company. An APS must uphold integrity, support key AP processes, address malicious activity concerns, and prioritize associate and customer safety while staying aligned with store objectives.
Key Responsibilities
Actionable Deliverables
Position Overview
The Asset Protection Specialist (APS) is primarily responsible for preventing and investigating financial loss caused by external and internal theft and fraud. The APS will drive execution of the Company’s Asset Protection strategy by utilizing available tools to minimize loss to the Company. An APS must uphold integrity, support key AP processes, address malicious activity concerns, and prioritize associate and customer safety while staying aligned with store objectives.
Key Responsibilities
Actionable Deliverables
- Conduct shoplifting apprehensions safely and without physical contact, in compliance with applicable laws and company policies.
- Inspect physical security of The Home Depot (THD) stores to prevent and deter malicious activity and address discrepancies with store and AP leadership.
- Document criminal and serious incidents, preserve evidence for legal requirements, and coordinate with law enforcement and court representatives. Build and maintain partnerships with law enforcement.
- Maintain clear, timely communication with your direct leader to ensure alignment on all investigative actions and outcomes.
- Maintain open communication with store leadership and associates while partnering to promote AP awareness.
- Action Oriented
- Collaborates
- Communicates Effectively
- Customer Focus
- Experience in investigations, loss prevention, security or studies in a related field.
- Familiarity with retail operations and shrink prevention.
- Use of CCTV systems and investigation software an asset.
- Understanding of external theft surveillance and apprehension methodologies.
- Excellent analytical skills as well as strong verbal and report writing abilities.
- Reports to Asset protection Specialist Supervisor or District Asset Protection Manager
- Some travel required. APS might have multi-store responsibility.
- May involve bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving merchandise and tools, climbing a ladder.
- Extended periods of standing and walking through out the store locations
- May involve quickly responding to public address system announcements, including customer services calls, pages, and general information.
- Moving around the store and being able to communicate with and assist associates & customers.
- Operating a computer and other technology.
- Job Categorization: Store
- Working within a flexible schedule that may include evening and weekends.
- Warehouse environment that can be dusty and noisy.
- Doors are frequently open, causing drafts and interior temperature changes.
- High School Diploma or GED
- 1 + year (s) experience in investigations, loss prevention, retail operations, security or studies in a related field.
- NA
- Meet all Home Depot, AP training and certification requirements.
- Where required, Asset Protection associates are required to maintain a valid and up to date security guard license and/or private investigator license. Not holding a valid security guard license should not prevent an interested candidate from applying to this role.
- May be required to travel to various stores in the market area.
More about this job
Responsibilities
Prevent and investigate financial losses from theft and fraud by conducting safe shoplifting apprehensions, inspecting store security, and documenting serious incidents while preserving evidence. Coordinate with law enforcement and store leadership, communicate investigative outcomes, and promote asset protection awareness while prioritizing customer and associate safety.
Requirements
Requires a high school diploma or GED and at least one year of experience in investigations, loss prevention, retail operations, security, or related studies. Relevant skills include retail shrink prevention, CCTV and investigation software familiarity, theft surveillance methods, strong analytical ability, and effective verbal and written communication; required asset protection training and certifications must be completed.
Skills
- Investigations
- Loss Prevention
- Retail Operations
- Shrink Prevention
- Security
- CCTV Systems
- Investigation Software
- External Theft Surveillance
- Shoplifting Apprehension
- Incident Documentation
- Evidence Preservation
- Analytical Skills
- Verbal Communication
- Report Writing
- Law Enforcement Partnerships
- Customer Safety
Visa sponsorship
Not detected in the job text
Categories
- Security & Safety
- Retail
Keywords
- Asset Protection
- Loss Prevention
- Retail Operations
- Shrink Prevention
- Internal Theft
- External Theft
- Fraud
- Investigations
- CCTV Systems
- Investigation Software
- Shoplifting Apprehension
- Physical Security
- Incident Documentation
- Evidence Preservation
- Law Enforcement
- Security Guard License
- Private Investigator License
- AP Training
- Customer Safety
- Associate Safety