SUPERVISEUR 23/24/59
- Duncan, BC, Canada
The pay range for this position is between $23.80 - $26.05 · Full-time
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Job details
- Pay
- The pay range for this position is between $23.80 - $26.05
- Job type
- Full-time
- Apply by
- Experience
- 1-2 years experience as a supervisor / leading teams
- Posting language
- English
- Posted
Original job description
Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.
What sets us apart?
Health and Dental Benefits for Full Time associates
Profit Sharing and Stock Purchase Plan
Paid Training & Career Development
Tuition Reimbursement
10% Shift Premium (Overnight Roles)
The Home Depot Values that inspire team work and comradery amongst department leaders and associates
What You Will Be Doing
Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge
Ensuring department staffing levels meet business needs
Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback
Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales
Maintaining 100% in stock and overhead organizational plans
Investigating, resolving and escalating customer issues as appropriate
Communicating store sales, event and promotional activities through rallies and weekly department meetings
Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed
What We Are Looking For
Ability to work a flexible schedule; including days, evenings and weekends
Excellent organizational, interpersonal and customer service skills
Excellent decision making ability and problem solving skills
1-2 years experience as a supervisor / leading teams
The pay range for this position is between $23.80 - $26.05
More about this job
Responsibilities
Lead, coach, and develop associates to deliver exceptional customer service, achieve sales goals, and support their professional growth. Manage staffing and performance, maintain inventory and merchandising standards, resolve customer issues, communicate sales and promotional activities, and ensure safety and asset protection protocols are followed.
Requirements
Candidates should have 1–2 years of experience supervising or leading teams, along with strong organizational, interpersonal, and customer service skills. They must have sound decision-making and problem-solving abilities and be available to work a flexible schedule, including days, evenings, and weekends.
Skills
- Leadership
- Coaching
- Training
- Team Motivation
- Customer Service
- Sales
- Merchandising
- Product Knowledge
- Staffing
- Performance Management
- Communication
- Decision-Making
- Problem-Solving
- Inventory Management
- Organization
- Safety and Asset Protection
Benefits
- Health and Dental Benefits
- Profit Sharing
- Stock Purchase Plan
- Paid Training
- Career Development
- Tuition Reimbursement
- 10% Shift Premium for Overnight Roles
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Sales
- Customer Service & Support
- Security & Safety
Keywords
- Retail
- Department Supervision
- Team Leadership
- Coaching
- Training
- Associate Development
- Customer Service
- Sales
- Merchandising
- Product Knowledge
- Staffing
- Performance Management
- Inventory Management
- Overhead Organization
- Cross-Merchandising
- Customer Issue Resolution
- Sales Reporting
- Promotional Activities
- Safety Standards
- Asset Protection
- Flexible Scheduling
- Problem-Solving