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Added 11 mins ago
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Seasonal Store Associate CAN (Toronto Eaton Centre)
Läderach
Toronto, ON
- Part-time
A Part-Time Seasonal Läderach Store Associate is a brand ambassador, passionate about providing a wonderful shopping experience for Läderach customers. The ideal Seasonal Store Associate is…
Added 11 mins ago
MF
Advisor Associate - Hamilton
MD Financial Management | Gestion financière MD
Mississauga, ON
- Full-time
Reporting to the Manager, Regional Administration, as a Client Service Associate, you will be responsible for providing administrative and operational support, both in-office and virtually,…
Added 11 mins ago
WC
On-Site Solutions Associate - Canada
White Cap Canada
Brampton, ON
- Full-time
Conducts weekly review with manager to discuss metrics and deliverables and attends customer meetings.
Added 11 mins ago
FR
Live-out Building Superintendent
FirstService Residential Canada
Mississauga, ON
- Full-time
Strong customer service experience with residents is essential
Added 12 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Richmond, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 12 mins ago
SD
Gérant(e) Beauté, rémunéré(e) à l’heure temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
St.-Jean-Chrysostome, QC
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 12 mins ago
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(CAN) Associé à la protection des biens
Walmart
Cowansville, QC
- Full-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
Added 12 mins ago
W
Self Checkout Attendant
Walmart
North Battleford, SK
- Part-time
Working as a Self‑Checkout Attendant at Walmart Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a…
Added 27 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Mapleview Centre
Groupe Dynamite
Burlington, ON
- Temporary
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 28 mins ago
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Hardware Associate: Full Time - SAANICH
The Home Depot
Saanich, BC
- Full-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 28 mins ago
T
Account Manager II, Business Banking
TD
Concord, ON
- Full-time
The role is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for expanding its…
Added 28 mins ago
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Customer Experience Associate - Dartmouth Crossing
TD
Dartmouth, NS
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 28 mins ago
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Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 42 mins ago
EI
Product Specialist (QC) - 12 month contract
Echelon Insurance
Quebec, QC
- Contract
At CCG, we are committed to delivering exceptional Associate experience. We offer:
Added 42 mins ago
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Associate, Credit Execution
CIBC
Toronto, ON
- Full-time
As an Associate, Credit Execution, you will play a pivotal role in supporting credit origination requests for Business Banking, Imperial Service, and Personal Banking. Reporting to the…
Added 57 mins ago
T
Customer Experience Associate - Dartmouth Crossing
TD
Dartmouth, NS
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 57 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Winkler, MB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 57 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
St. Thomas, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 57 mins ago
SD
Merchandiser, Hourly Full Time Evening
Shoppers Drug Mart
Victoria, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 57 mins ago
W
Front End Checkout Team Associate
Walmart
Campbell River, BC
- Full-time
To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 57 mins ago
W
(CAN) Front End Checkout Team Associate
Walmart
Winnipeg, MB
- Part-time
To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 57 mins ago
W
Self checkout attendant
Walmart
Edmonton, AB
- Part-time
Working as a Self‑Checkout Attendant at Walmart Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a…
Added 57 mins ago
EN
Quick Service (QSR) Sales Associate (Part-Time) - Eataly Sherway Gardens
Eataly North America
Toronto, ON
- $17.95 CAD / hour
- Part-time
A Quick Service Restaurant (QSR) Sales Associate provides exceptional guest service across Eataly’s various QSR counters – serving gelato, pastries, coffee, paninis and other Italian…
Added 57 mins ago
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(CAN) Health and Beauty Team Associate
Walmart
Ottawa, ON
- Part-time
To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer loyalty.
Added 1 hour ago
LC
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Victoria, BC
- Full-time
Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability

The Home Depot

Assistant Store Manager

Brantford, ON, Canada

The pay range for this position is between $60,000.00 - $70,000.00 · Full-time

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Job details

Pay: The pay range for this position is between $60,000.00 - $70,000.00
Job type: Full-time
Apply by: Nov 11, 2026
Experience: Minimum 2 years of management experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Assistant Store Managers (ASMs) are responsible for providing Customers with a convenient and enjoyable shopping experience. They work to create an inviting shopping environment for Customers by meeting their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and profitability. They provide leadership to Associates so that these strategies and objectives are executed successfully. ASMs must analyze trends, solve problems and develop themselves and their Associates in order to maximize contribution to store success. They must also be capable of working with Associates, the Store Manager and other ASMs to accomplish goals.

Position Responsibilities:

Providing the Home Depot shopping experience for Customers (e.g., ensuring that
Customers are acknowledged, Customer project needs are met, complaints are resolved, service is quick and efficient, store is properly stocked)
Using the racetrack and coaching other Associates and Department Supervisors to use the race track to proactively seek and satisfy Customers
Ensuring sufficient scheduling to meet customer demand in all areas of responsibility
Training Associates to provide quality customer service
Ensuring that store events are appropriately scheduled and communicated
Ensuring all Special Order/Install Customers are satisfied with their products or services
Recruiting and placing Sales Associates with the appropriate skills for special order/installs (e.g., technical background, closing and follow-up skills)
Ensuring specialty areas (e.g., Flooring, Kitchen, Appliance, Millwork & Decor) are adequately staffed to meet both scheduled appointments and immediate customer demand
Setting departmental sales goals and monitoring them regularly
Recruiting, interviewing applicants and making recommendations to the store manager about hiring for open positions
Making recommendations to the store manager about terminations, promotions, demotions, new associates' rate of pay and associates' performance based pay increases
Driving productivity on the sales floor (e.g., balancing the number of associates to the customer demand throughout the store)
Communicating store and home depot objectives to associates
Coaching, training and developing associates by providing both informal (e.g., on-floor coaching) and formal (e.g., written evaluation) job performance-based feedback
Communicating clear career paths for associates
Taking appropriate actions to minimize turnover in all customer service areas
Prepare, lead and utilize the Chalk Talk process to communicate store sales, event and promotional activity (Monthly Playbook) to all store associates with a particular focus on
Customer Service Associates
Assess associates training needs as it relates to all aspects of sales and customer service (e.g., product, process knowledge and customer service skills) and implement plans for improvement
Knowledge of all Home Depot programs and services including ability to communicate these programs and services to customers and associates (e.g., Credit, SF&I, ESPs, Pro Sales and Tool Rental)
Knowledge of and ability to train sales and inventory reports as they relate to Key Performance Indicators for assigned departments and store
Maintaining department profitability through report analysis (e.g., VOC & Store Walk reports), identifying trends, defining problems and developing appropriate responses for assigned departments and store
Developing and communicating store standards for Customer Service to Associates
Developing strategy with Store Manager and other ASMs in order to drive store sales and profitability
Leading Associates, and working with peers and Store Manager to anticipate and solve problems and plan for upcoming events, seasonal changes etc.
Making certain that all daily inspections are completed
Following up on all safety audit, accident reporting and investigation issues
Taking an active role in the execution of safety awareness programs
Verifying deposits, markdowns, deliveries, time slips, refunds, etc.
Following standard operating procedures to open and close the store when scheduled
Responding to emergency situations appropriately
Safety expectations for this role are outlined under The Home Depot Canada Environmental
Health & Safety Management system element under "Supervisor".
Other related duties as assigned by the Store Manager

Experience/Knowledge Required:

Must fulfill minimum time-in-position (1 year) and performance management code requirements (V2 – Valued Associate, Well Positioned)
Minimum 2 years of management experience
Excellent customer service skills
Good communication skills
Computer experience is a must
Strong analytical and problem solving skills
Strong problem solving skills
Team player
Strong work ethic, sense of responsibility and attention to detail and confidentiality

The pay range for this position is between $60,000.00 - $70,000.00

Apply About employer

More about this job

Responsibilities

The Assistant Store Manager is responsible for driving store sales and profitability while ensuring a high-quality shopping experience for customers. They provide leadership to associates, manage departmental goals, and oversee daily store operations including safety and staffing.

Requirements

Candidates must have a minimum of 2 years of management experience and strong analytical and communication skills. Applicants are expected to be team players with a solid work ethic and the ability to effectively coach and develop store associates.

Skills

Leadership
Customer service
Sales management
Problem solving
Analytical skills
Team management
Staff training
Inventory management
Communication
Recruitment
Performance management
Conflict resolution
Safety compliance
Strategic planning
Time management
Attention to detail

Visa sponsorship

Not detected in the job text

Keywords

Retail
Management
Sales
Customer Service
Leadership
Inventory
Profitability
Staffing
Training
Safety
Performance Management
Recruitment
Operations
Reporting
KPI
Merchandising
Coaching
Problem Solving
Analytical
Communication
Scheduling
Store Operations
Customer Experience
Teamwork
Mentorship

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