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Added 7 mins ago
LV
SALES ASSOCIATE-EN
La Vie En Rose
Rosemère, QC
- Part-time
You listen to customers’ needs to provide exceptional customer service;
Added 7 mins ago
Sales Associate (Part-Time) | Associé vente et services - CF Carrefour Laval
ALO
Laval, QC
The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every…
Added 8 mins ago
TT
Drilling Operator
TTM Technologies
Toronto, ON
- Full-time
A Mechanical Drill Production Associate uses various department equipment to start-up, operate, engage in preventive maintenance and ensure product quality. Operators are required to…
Added 8 mins ago
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Personal Banking Associate Trainee
TD
Camrose, AB
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 8 mins ago
TS
Union Store Associate
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Full-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 22 mins ago
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Store Associate
Dollarama
Campbellton, NB
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 22 mins ago
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Store Associate
Dollarama
Goderich, ON
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 22 mins ago
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Store Associate
Dollarama
Drayton Valley, AB
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 22 mins ago
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Store Associate
Dollarama
Bay Roberts, NL
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 22 mins ago
SI
Wireless Sales Supervisor
Staples Inc.
Mississauga, ON
- Full-time
As the Wireless Sales Supervisor, you are a champion of the customer experience in the wireless department. You help our consumers and business customers achieve their working & learning…
Added 22 mins ago
SI
Retail Print & Services Supervisor
Staples Inc.
Williams Lake, BC
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 22 mins ago
BB
Seasonal Retail Associate
Best Buy Canada
Vancouver, BC
- Part-time
Paid training to build valuable customer service and sales skills
Added 23 mins ago
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Store Associate
Dollarama
New Glasgow, NS
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 23 mins ago
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Store Associate
Dollarama
Medicine Hat, AB
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 23 mins ago
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Retail Customer Service Lead
PetSmart
Winnipeg, MB
- Full-time
PetSmart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. This…
Added 23 mins ago
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Store Associate
Dollarama
Rimouski, QC
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 23 mins ago
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Store Associate
Dollarama
Red Deer, AB
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 23 mins ago
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Merchandising Associate (Nova Scotia)
RONA
Elmsdale, NS
- Full-time
…environment, while contributing directly to an exceptional customer experience and a well-organized…
Added 23 mins ago
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Store Associate
Dollarama
Kamloops, BC
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 23 mins ago
TH
Temporary Sales Associate - Part-Time
Tommy Hilfiger
Pickering, ON
- Part-time
Welcome to the classic, American cool world of TOMMY HILFIGER. We are looking for a passionate Sales Associate who can deliver a top-notch customer experience and rock the sales floor (and…
Added 23 mins ago
TH
Lead Sales Associate - Full-Time
Tommy Hilfiger
Niagara-on-the-Lake, ON
- Full-time
SUMMARY: The Lead Associate's primary function is to sell and promote Tommy Hilfiger merchandise through execution of the TH Customer Service Standards. The Lead Associate has cash…
Added 23 mins ago
AI
Service Delivery Manager (French)
Apptoza Inc.
Montreal, QC
- Full-time
Strong customer-facing experience, including stakeholder and escalation management.
Added 23 mins ago
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Store Associate
Dollarama
Okotoks, AB
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 23 mins ago
PR
Store Manager
Panda Restaurant Group
Calgary, AB
- Full-time
…General Manager while providing a strong foundation in Panda's operations, culture, and leadership…
Added 23 mins ago
TT
Retail Store Associate HomeSense - Brentwood
The TJX Companies, Inc.
Calgary, AB
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.

The Home Depot

Assistant Store Manager

Brantford, ON, Canada

The pay range for this position is between $60,000.00 - $70,000.00 · Full-time

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Job details

Pay: The pay range for this position is between $60,000.00 - $70,000.00
Job type: Full-time
Apply by: Nov 11, 2026
Experience: Minimum 2 years of management experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Assistant Store Managers (ASMs) are responsible for providing Customers with a convenient and enjoyable shopping experience. They work to create an inviting shopping environment for Customers by meeting their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and profitability. They provide leadership to Associates so that these strategies and objectives are executed successfully. ASMs must analyze trends, solve problems and develop themselves and their Associates in order to maximize contribution to store success. They must also be capable of working with Associates, the Store Manager and other ASMs to accomplish goals.

Position Responsibilities:

Providing the Home Depot shopping experience for Customers (e.g., ensuring that
Customers are acknowledged, Customer project needs are met, complaints are resolved, service is quick and efficient, store is properly stocked)
Using the racetrack and coaching other Associates and Department Supervisors to use the race track to proactively seek and satisfy Customers
Ensuring sufficient scheduling to meet customer demand in all areas of responsibility
Training Associates to provide quality customer service
Ensuring that store events are appropriately scheduled and communicated
Ensuring all Special Order/Install Customers are satisfied with their products or services
Recruiting and placing Sales Associates with the appropriate skills for special order/installs (e.g., technical background, closing and follow-up skills)
Ensuring specialty areas (e.g., Flooring, Kitchen, Appliance, Millwork & Decor) are adequately staffed to meet both scheduled appointments and immediate customer demand
Setting departmental sales goals and monitoring them regularly
Recruiting, interviewing applicants and making recommendations to the store manager about hiring for open positions
Making recommendations to the store manager about terminations, promotions, demotions, new associates' rate of pay and associates' performance based pay increases
Driving productivity on the sales floor (e.g., balancing the number of associates to the customer demand throughout the store)
Communicating store and home depot objectives to associates
Coaching, training and developing associates by providing both informal (e.g., on-floor coaching) and formal (e.g., written evaluation) job performance-based feedback
Communicating clear career paths for associates
Taking appropriate actions to minimize turnover in all customer service areas
Prepare, lead and utilize the Chalk Talk process to communicate store sales, event and promotional activity (Monthly Playbook) to all store associates with a particular focus on
Customer Service Associates
Assess associates training needs as it relates to all aspects of sales and customer service (e.g., product, process knowledge and customer service skills) and implement plans for improvement
Knowledge of all Home Depot programs and services including ability to communicate these programs and services to customers and associates (e.g., Credit, SF&I, ESPs, Pro Sales and Tool Rental)
Knowledge of and ability to train sales and inventory reports as they relate to Key Performance Indicators for assigned departments and store
Maintaining department profitability through report analysis (e.g., VOC & Store Walk reports), identifying trends, defining problems and developing appropriate responses for assigned departments and store
Developing and communicating store standards for Customer Service to Associates
Developing strategy with Store Manager and other ASMs in order to drive store sales and profitability
Leading Associates, and working with peers and Store Manager to anticipate and solve problems and plan for upcoming events, seasonal changes etc.
Making certain that all daily inspections are completed
Following up on all safety audit, accident reporting and investigation issues
Taking an active role in the execution of safety awareness programs
Verifying deposits, markdowns, deliveries, time slips, refunds, etc.
Following standard operating procedures to open and close the store when scheduled
Responding to emergency situations appropriately
Safety expectations for this role are outlined under The Home Depot Canada Environmental
Health & Safety Management system element under "Supervisor".
Other related duties as assigned by the Store Manager

Experience/Knowledge Required:

Must fulfill minimum time-in-position (1 year) and performance management code requirements (V2 – Valued Associate, Well Positioned)
Minimum 2 years of management experience
Excellent customer service skills
Good communication skills
Computer experience is a must
Strong analytical and problem solving skills
Strong problem solving skills
Team player
Strong work ethic, sense of responsibility and attention to detail and confidentiality

The pay range for this position is between $60,000.00 - $70,000.00

Apply About employer

More about this job

Responsibilities

The Assistant Store Manager is responsible for driving store sales and profitability while ensuring a high-quality shopping experience for customers. They provide leadership to associates, manage departmental goals, and oversee daily store operations including safety and staffing.

Requirements

Candidates must have a minimum of 2 years of management experience and strong analytical and communication skills. Applicants are expected to be team players with a solid work ethic and the ability to effectively coach and develop store associates.

Skills

Leadership
Customer service
Sales management
Problem solving
Analytical skills
Team management
Staff training
Inventory management
Communication
Recruitment
Performance management
Conflict resolution
Safety compliance
Strategic planning
Time management
Attention to detail

Visa sponsorship

Not detected in the job text

Keywords

Retail
Management
Sales
Customer Service
Leadership
Inventory
Profitability
Staffing
Training
Safety
Performance Management
Recruitment
Operations
Reporting
KPI
Merchandising
Coaching
Problem Solving
Analytical
Communication
Scheduling
Store Operations
Customer Experience
Teamwork
Mentorship

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