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Added 15 mins ago
Future Store Manager
David's Bridal
Vaughan, ON · Cambridge, ON · MB · AB
As the Store Manager you will build and retain a high performing team, create a consistent environment of world class customer service, and exceed sales plan. You are adynamic, attentive,…
Added 15 mins ago
CL
Part Time Direct Support Professional
Community Living Central York
Newmarket, ON
- Part-time
Founded in 1954, Community Living Central York is a non-profit, charitable organization which provides support to people who have an intellectual disability. The organization is under the…
Added 29 mins ago
W
(CAN) Cashier
Walmart
London, ON
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 29 mins ago
W
Pharmacy Assistant
Walmart
Ottawa, ON
- Part-time
…They are a key member in the delivery of superior customer…
Added 29 mins ago
W
(CAN) Cashier
Walmart
Dryden, ON
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 29 mins ago
W
(CAN) Pharmacy Assistant
Walmart
Hamilton, ON
- Part-time
…They are a key member in the delivery of superior customer…
Added 1 hour ago
S
Produce - Supervisor Produce TF Belmont
Sobeys
Langford, BC
- Full-time
The Produce Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the department…
Added 4 hours ago
CL
General Manager - Off Campus
Campus Living Centres
Ottawa, ON
- Full-time
The General Manager oversees all aspects of the community including: management of tenant relations, front desk, office administration, housekeeping, maintenance, finance, human resources,…
Added 5 hours ago
W
(CAN) Cashier
Walmart
Surrey, BC
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 5 hours ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Toronto, ON
- Full-time
…They are a key member in the delivery of superior customer…
Added 5 hours ago
BM
Assistant Manager, Alpine Race & Freestyle - Full Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Work directly with the Manager, Race, in planning, sales/POS, operation and development of race/freestyle programs; and support recruitment, performance management and development of…
Added 5 hours ago
WC
(CAN) Cashier
Walmart Canada
Chilliwack, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 5 hours ago
WC
(CAN) Cashier
Walmart Canada
Surrey, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 6 hours ago
Produce - Supervisor Produce TF Belmont
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Langford, BC
The Produce Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the department…
Added 8 hours ago
W
(CAN) Pharmacy Assistant
Walmart
Toronto, ON
- Part-time
…They are a key member in the delivery of superior customer…
Added 11 hours ago
WC
(CAN) Cashier
Walmart Canada
Goderich, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 12 hours ago
L
Assistant Manager, Guest Experience | Rideau Centre
lululemon
Ottawa, ON
- Full-time
Support Store Manager in hiring and building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive key results and performance.
Added 16 hours ago
K
Design Technologist
Kinectrics
Toronto, ON
- Full-time
Perform an administration role or support the administration of Building Information Modeling (BIM) platforms
Added 18 hours ago
J
Private Client Account Manager – Personal Lines Insurance
JobsMedia.io
Toronto, ON
- Full-time
…currently have an exciting opportunity for a Private Client Account Manager with a well-established brokerage in North York, ON. This role is perfect for someone who takes pride in…
Added 18 hours ago
J
Personal Lines Insurance Account Manager
JobsMedia.io
Toronto, ON
- Full-time
Client Service & Support: Respond quickly and professionally to telephone, email, and fax inquiries while ensuring the highest level of service.
Added 18 hours ago
S
Speech Language Pathologist, Neuromotor - BC Children’s Hospital & Sunny Hill Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Join the team at Sunny Hill Health Centre, where innovation, collaboration, and compassionate care come together to support children and youth with complex needs - and their families.
Added 19 hours ago
Systems Engineering
BWXT
Peterborough, ON
…design, manufacture, development, testing, parts supply, and service of on-power refueling, reactor maintenance, and nuclear medicine delivery tooling sold around the world. We are the…
Added 20 hours ago
AH
Service Worker I
Alberta Health Services
Lloydminster, AB
- Part-time
Current Basic Cardiac Life Support - Health Care Provider (BCLS-HCP) certification. Grade 12 Required Must be able to lift minimum of 40 lbs. (18kg). Demonstrated good communication skills.…
Added 20 hours ago
AH
Supervisor
Alberta Health Services
AB · Edmonton, AB
- Part-time
Make a significant impact on patient-focused health care as a Supervisor in Patient Food Service (PFS). PFS is a provincial program that is committed to providing nutritious, healthy,…
Added 20 hours ago
C
Personal Support Service Worker
Cota
Toronto, ON
- Full-time
Liaises regularly with the assigned Primary Workers and applicable Supervisor/Manager, to confirm requirements and plans for personal support services and to ensure accurate and timely…

The Home Depot

Assistant Store Manager

Brantford, ON, Canada

The pay range for this position is between $60,000.00 - $70,000.00 · Full-time

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Job details

Pay: The pay range for this position is between $60,000.00 - $70,000.00
Job type: Full-time
Apply by: Nov 11, 2026
Experience: Minimum 2 years of management experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Assistant Store Managers (ASMs) are responsible for providing Customers with a convenient and enjoyable shopping experience. They work to create an inviting shopping environment for Customers by meeting their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and profitability. They provide leadership to Associates so that these strategies and objectives are executed successfully. ASMs must analyze trends, solve problems and develop themselves and their Associates in order to maximize contribution to store success. They must also be capable of working with Associates, the Store Manager and other ASMs to accomplish goals.

Position Responsibilities:

Providing the Home Depot shopping experience for Customers (e.g., ensuring that
Customers are acknowledged, Customer project needs are met, complaints are resolved, service is quick and efficient, store is properly stocked)
Using the racetrack and coaching other Associates and Department Supervisors to use the race track to proactively seek and satisfy Customers
Ensuring sufficient scheduling to meet customer demand in all areas of responsibility
Training Associates to provide quality customer service
Ensuring that store events are appropriately scheduled and communicated
Ensuring all Special Order/Install Customers are satisfied with their products or services
Recruiting and placing Sales Associates with the appropriate skills for special order/installs (e.g., technical background, closing and follow-up skills)
Ensuring specialty areas (e.g., Flooring, Kitchen, Appliance, Millwork & Decor) are adequately staffed to meet both scheduled appointments and immediate customer demand
Setting departmental sales goals and monitoring them regularly
Recruiting, interviewing applicants and making recommendations to the store manager about hiring for open positions
Making recommendations to the store manager about terminations, promotions, demotions, new associates' rate of pay and associates' performance based pay increases
Driving productivity on the sales floor (e.g., balancing the number of associates to the customer demand throughout the store)
Communicating store and home depot objectives to associates
Coaching, training and developing associates by providing both informal (e.g., on-floor coaching) and formal (e.g., written evaluation) job performance-based feedback
Communicating clear career paths for associates
Taking appropriate actions to minimize turnover in all customer service areas
Prepare, lead and utilize the Chalk Talk process to communicate store sales, event and promotional activity (Monthly Playbook) to all store associates with a particular focus on
Customer Service Associates
Assess associates training needs as it relates to all aspects of sales and customer service (e.g., product, process knowledge and customer service skills) and implement plans for improvement
Knowledge of all Home Depot programs and services including ability to communicate these programs and services to customers and associates (e.g., Credit, SF&I, ESPs, Pro Sales and Tool Rental)
Knowledge of and ability to train sales and inventory reports as they relate to Key Performance Indicators for assigned departments and store
Maintaining department profitability through report analysis (e.g., VOC & Store Walk reports), identifying trends, defining problems and developing appropriate responses for assigned departments and store
Developing and communicating store standards for Customer Service to Associates
Developing strategy with Store Manager and other ASMs in order to drive store sales and profitability
Leading Associates, and working with peers and Store Manager to anticipate and solve problems and plan for upcoming events, seasonal changes etc.
Making certain that all daily inspections are completed
Following up on all safety audit, accident reporting and investigation issues
Taking an active role in the execution of safety awareness programs
Verifying deposits, markdowns, deliveries, time slips, refunds, etc.
Following standard operating procedures to open and close the store when scheduled
Responding to emergency situations appropriately
Safety expectations for this role are outlined under The Home Depot Canada Environmental
Health & Safety Management system element under "Supervisor".
Other related duties as assigned by the Store Manager

Experience/Knowledge Required:

Must fulfill minimum time-in-position (1 year) and performance management code requirements (V2 – Valued Associate, Well Positioned)
Minimum 2 years of management experience
Excellent customer service skills
Good communication skills
Computer experience is a must
Strong analytical and problem solving skills
Strong problem solving skills
Team player
Strong work ethic, sense of responsibility and attention to detail and confidentiality

The pay range for this position is between $60,000.00 - $70,000.00

Apply About employer

More about this job

Responsibilities

The Assistant Store Manager is responsible for driving store sales and profitability while ensuring a high-quality shopping experience for customers. They provide leadership to associates, manage departmental goals, and oversee daily store operations including safety and staffing.

Requirements

Candidates must have a minimum of 2 years of management experience and strong analytical and communication skills. Applicants are expected to be team players with a solid work ethic and the ability to effectively coach and develop store associates.

Skills

Leadership
Customer service
Sales management
Problem solving
Analytical skills
Team management
Staff training
Inventory management
Communication
Recruitment
Performance management
Conflict resolution
Safety compliance
Strategic planning
Time management
Attention to detail

Visa sponsorship

Not detected in the job text

Keywords

Retail
Management
Sales
Customer Service
Leadership
Inventory
Profitability
Staffing
Training
Safety
Performance Management
Recruitment
Operations
Reporting
KPI
Merchandising
Coaching
Problem Solving
Analytical
Communication
Scheduling
Store Operations
Customer Experience
Teamwork
Mentorship

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