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Added 3 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Drayton Valley, AB
- $15 CAD / hour
- Full-time
…with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer…
Added 3 mins ago
WC
(CAN) Meat Associate
Walmart Canada
Toronto, ON
- Full-time
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…
Added 3 mins ago
TC
Retail Store Associate Part Time Winners/HomeSense - Granite Plaza
TJX Canada – Winners, Marshalls, HomeSense
New Minas, NS
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 3 mins ago
WC
General Merchandise Team Lead
Walmart Canada
St. Catharines, ON
- Contract
…communicated priorities from the General Merchandise Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process…
Added 3 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
North Battleford, SK
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 3 mins ago
WC
(CAN) Grocery Associate
Walmart Canada
Labrador City, NL
- Contract
Position Summary...Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent…
Added 3 mins ago
WC
(CAN) Stockperson/Cartpusher
Walmart Canada
Thompson, MB
- Full-time
…shopping carts from cart corrals, the parking lot, and the store perimeter and returning them to designated storage locations using approved procedures. Through friendly customer…
Added 3 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Red Deer, AB
- Contract
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 3 mins ago
WC
Asset Protection Operations Team Associate
Walmart Canada
Flin Flon, MB
- Full-time
Position Summary...An Asset Protection Operations Team Associate maintains store financial integrity and accuracy, pricing integrity, inventory control and profitability. This associate…
Added 3 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Weyburn, SK
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 3 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Alexis Whitecourt 232, AB · Whitecourt, AB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 3 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Winkler, MB
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 3 mins ago
WC
(CAN) Produce Stocker
Walmart Canada
Windsor, ON
- Full-time
…based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality…
Added 3 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Thompson, MB
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 3 mins ago
WC
(CAN) Stocking 1 Team Associate
Walmart Canada
Vaughan, ON
- Full-time
…and new merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 3 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Calgary, AB
- Contract
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 3 mins ago
WC
Customer Service Desk Associate
Walmart Canada
Prince Albert, SK
- Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 3 mins ago
WC
Meat Associate
Walmart Canada
Okotoks, AB
- Full-time
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…
Added 3 mins ago
WC
(CAN) Maintenance Team Associate
Walmart Canada
Oakville, ON
- Full-time
Promotes a safe working environment by ensuring completion of required in-store certification programs and work in accordance with all Company policies and procedures
Added 3 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Smiths Falls, ON
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 3 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Bathurst, NB
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 3 mins ago
WC
(CAN) Overnight Associate
Walmart Canada
Squamish, BC
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 3 mins ago
WC
Overnight Associate
Walmart Canada
Fort McMurray, AB
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 3 mins ago
WC
General Merchandise Associate
Walmart Canada
Okotoks, AB
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 3 mins ago
WC
Day Remodel Associate
Walmart Canada
Huntsville, ON
- Contract
Position Summary...A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…

The Home Depot

Assistant Store Manager- Campbell River

Campbell River, BC, Canada

The pay range for this position is between $60,000.00 - $70,000.00 · Full-time

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Job details

Pay: The pay range for this position is between $60,000.00 - $70,000.00
Job type: Full-time
Apply by: Nov 5, 2026
Experience: Minimum 2 years of management experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Assistant Store Managers (ASMs) are responsible for providing Customers with a convenient and enjoyable shopping experience. They work to create an inviting shopping environment for Customers by meeting their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and profitability. They provide leadership to Associates so that these strategies and objectives are executed successfully. ASMs must analyze trends, solve problems and develop themselves and their Associates in order to maximize contribution to store success. They must also be capable of working with Associates, the Store Manager and other ASMs to accomplish goals.

Position Responsibilities:

Providing the Home Depot shopping experience for Customers (e.g., ensuring that
Customers are acknowledged, Customer project needs are met, complaints are resolved, service is quick and efficient, store is properly stocked)
Using the racetrack and coaching other Associates and Department Supervisors to use the race track to proactively seek and satisfy Customers
Ensuring sufficient scheduling to meet customer demand in all areas of responsibility
Training Associates to provide quality customer service
Ensuring that store events are appropriately scheduled and communicated
Ensuring all Special Order/Install Customers are satisfied with their products or services
Recruiting and placing Sales Associates with the appropriate skills for special order/installs (e.g., technical background, closing and follow-up skills)
Ensuring specialty areas (e.g., Flooring, Kitchen, Appliance, Millwork & Decor) are adequately staffed to meet both scheduled appointments and immediate customer demand
Setting departmental sales goals and monitoring them regularly
Recruiting, interviewing applicants and making recommendations to the store manager about hiring for open positions
Making recommendations to the store manager about terminations, promotions, demotions, new associates' rate of pay and associates' performance based pay increases
Driving productivity on the sales floor (e.g., balancing the number of associates to the customer demand throughout the store)
Communicating store and home depot objectives to associates
Coaching, training and developing associates by providing both informal (e.g., on-floor coaching) and formal (e.g., written evaluation) job performance-based feedback
Communicating clear career paths for associates
Taking appropriate actions to minimize turnover in all customer service areas
Prepare, lead and utilize the Chalk Talk process to communicate store sales, event and promotional activity (Monthly Playbook) to all store associates with a particular focus on
Customer Service Associates
Assess associates training needs as it relates to all aspects of sales and customer service (e.g., product, process knowledge and customer service skills) and implement plans for improvement
Knowledge of all Home Depot programs and services including ability to communicate these programs and services to customers and associates (e.g., Credit, SF&I, ESPs, Pro Sales and Tool Rental)
Knowledge of and ability to train sales and inventory reports as they relate to Key Performance Indicators for assigned departments and store
Maintaining department profitability through report analysis (e.g., VOC & Store Walk reports), identifying trends, defining problems and developing appropriate responses for assigned departments and store
Developing and communicating store standards for Customer Service to Associates
Developing strategy with Store Manager and other ASMs in order to drive store sales and profitability
Leading Associates, and working with peers and Store Manager to anticipate and solve problems and plan for upcoming events, seasonal changes etc.
Making certain that all daily inspections are completed
Following up on all safety audit, accident reporting and investigation issues
Taking an active role in the execution of safety awareness programs
Verifying deposits, markdowns, deliveries, time slips, refunds, etc.
Following standard operating procedures to open and close the store when scheduled
Responding to emergency situations appropriately
Safety expectations for this role are outlined under The Home Depot Canada Environmental
Health & Safety Management system element under "Supervisor".
Other related duties as assigned by the Store Manager

Experience/Knowledge Required:

Must fulfill minimum time-in-position (1 year) and performance management code requirements (V2 – Valued Associate, Well Positioned)
Minimum 2 years of management experience
Excellent customer service skills
Good communication skills
Computer experience is a must
Strong analytical and problem solving skills
Strong problem solving skills
Team player

Strong work ethic, sense of responsibility and attention to detail and confidentiality

The pay range for this position is between $60,000.00 - $70,000.00

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More about this job

Responsibilities

Lead store associates and work with the Store Manager and other Assistant Store Managers to deliver excellent customer service, meet sales goals, and improve store profitability. Oversee staffing, training, performance, store operations, inventory and safety procedures, while resolving customer and operational issues.

Requirements

Requires at least two years of management experience, strong customer service and communication skills, computer proficiency, and analytical and problem-solving abilities. Candidates must also meet the stated minimum time-in-position and performance requirements and demonstrate teamwork, responsibility, a strong work ethic, and attention to detail and confidentiality.

Skills

Customer Service
Retail Management
Sales Leadership
Team Leadership
Coaching And Training
Recruiting And Interviewing
Performance Management
Sales And Profitability Analysis
Problem Solving
Communication
Scheduling And Workforce Planning
Inventory Management
Safety Compliance
Conflict Resolution
Computer Skills
Attention To Detail

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Sales Goals
Store Profitability
Associate Development
Staff Scheduling
Recruiting
Interviewing
Special Orders
Install Services
Departmental Sales Goals
Key Performance Indicators
Sales Reports
Inventory Reports
VOC Reports
Store Walk Reports
Chalk Talk
Monthly Playbook
Credit Programs
Pro Sales
Tool Rental
Safety Audits
Accident Reporting
Store Opening And Closing
Markdowns
Deposits
Customer Complaints
Performance Feedback

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