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Added 2 mins ago
CI
Supervisor (Part Time)
Carters Inc.
Calgary, AB
- Part-time
…culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like…
Added 2 mins ago
SC
shift supervisor - Store# 04987, METRAL STATION - NANAIMO
Starbucks Coffee Company
Nanaimo, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 2 mins ago
SC
shift supervisor - Store# 04566, 2311A 8TH ST E
Starbucks Coffee Company
Saskatoon, SK
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 17 mins ago
TH
Merchandising Associate Part Time (SAINT JOHN)
The Home Depot
Saint John, NB
- Part-time
Added 17 mins ago
TH
Loss Prevention Specialist Full Time
The Home Depot
Canada
- Full-time
(Market Asset Protection Manager) on internal and external investigations and
Added 17 mins ago
TH
Associé(e) service Pro (temps partiel)
The Home Depot
Lachenaie, QC
- Part-time
…safety policies and standards, completing specified safety training, immediately correcting hazards and unsafe conditions or reporting conditions to the Manager on Duty, and working safely…
Added 17 mins ago
A
Construction Inspector
AtkinsRéalis
Toronto, ON
- Full-time
Prepares daily reports and provides updates to the Construction Manager accordingly
Added 33 mins ago
CC
Assistant Store Manager
Canna Cabana
Regina, SK · Coronation Park, Regina, SK
- Full-time
Our retail Assistant Store Manager (ASM) is vital to delivering a distinctive shopping experience. The ASM is primarily responsible for working collaboratively with the SM and company…
Added 33 mins ago
CC
Assistant Store Manager
Canna Cabana
Taber, AB
- Full-time
The Assistant Store Manager will report to the Store Manager and is responsible for providing assistance to the store management team in supervising and facilitating the daily operations of…
Added 48 mins ago
GD
GARAGE - Store Manager - Galeries d'Anjou
Groupe Dynamite, Inc Garage
Montreal, QC · Anjou, Quebec
- Full-time
Reporting to the District Manager, your main focus as Store Manager is to promote a positive shopping experience and build loyal customer relationships. You produce outstanding business…
Added 48 mins ago
C
Part-Time Sales Lead - Famous Footwear
Caleres
ON · NIAGARA ON THE L, ON
- Part-time
Manages multiple tasks and communicates direction set by the store manager.
Added 48 mins ago
Assistant Manager
Hollywood Bowl Group
Saskatoon, SK
Are you a highly motivated, engaging manager?
Added 48 mins ago
Automotive Sales Advisor - Campus Honda Victoria
The Jim Pattison Auto Group
Victoria, BC
…successful future in the automotive industry. We are open to training motivated individuals who bring strong work ethic, energy, and a passion for customer…
Added 48 mins ago
K
Manager, Financial Services-Wealth & Asset Management
KPMG
ON · Toronto, Ontario
- Full-time
…to support strategic business objectives. We are seeking a Manager to strengthen our Wealth and Asset Management practice in the Toronto…
Added 48 mins ago
SB
Kitchen Team Member
Splitsville Bowl
Nanaimo, BC
- Part-time
Ongoing training and development, with the opportunity to fast track your career
Added 48 mins ago
SB
Team Member
Splitsville Bowl
Nanaimo, BC
- Part-time
Ongoing training and development, with the opportunity to fast track your career
Added 1 hour ago
NA
Security & Technology Services Manager
New Age Group
Concord, ON
- Full-time
…customer-facing technology platforms. The Security & Technology Services Manager is responsible for technical standards, SOP development, managed service delivery, manufacturer…
Added 1 hour ago
NA
Senior Security Systems Technician
New Age Group
Concord, ON
- Full-time
…manufacturers and technologies while benefiting from ongoing training, certification programs, and clearly defined career progression…
Added 1 hour ago
NA
Level 1 Security Systems Technician
New Age Group
Concord, ON
- Full-time
…manufacturers and technologies while benefiting from ongoing training, certification programs, and clearly defined career progression…
Added 1 hour ago
NA
Apprentice Security Systems Technician
New Age Group
Concord, ON
- $22 CAD / hour
- Full-time
…manufacturers and technologies while benefiting from ongoing training, certification programs, and clearly defined career progression…
Added 1 hour ago
NA
Labourer
New Age Group
Concord, ON
- $28 CAD / hour
- Full-time
…manufacturers and technologies while benefiting from ongoing training, certification programs, and clearly defined career progression…
Added 1 hour ago
NA
Experienced Security Systems Integration Technician
New Age Group
Concord, ON
- $85,000 to $100,000 CAD / year
- Full-time
Program Alarm systems onsite with support from the Installation & Service Manager (ISM) and Project Managers.
Added 1 hour ago
NA
Level II Security Systems Technician
New Age Group
Concord, ON
- $45 CAD / hour
- Full-time
…manufacturers and technologies while benefiting from ongoing training, certification programs, and clearly defined career progression…
Added 1 hour ago
SC
shift supervisor - Store# 55535, BOWMANVILLE CAFE
Starbucks Coffee Company
Bowmanville, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
M
Food Service Supervisor Part Time
Maquise
Belle River, ON
- Part-time
Learn from and assist the Shift Manager to resolve labor relation issues, track and produce reports on weekly inventories, sales revenue, labor and food cost.

The Home Depot

Associé(e) service Pro (temps partiel)

Lachenaie, QC, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

Universal Pro Associates (UPA) are responsible for providing outstanding customer service and ensuring Pro customer’s transactions are handled quickly and accurately. The Universal Pro Associate will drive customer acquisitions by asking probing project questions and being knowledgeable about Pro and loyalty programs. Supporting the Pro desk by maintaining department standards of the Pro desk area and lumber canopy, offering loading and order picking assistance as needed, and will transition Pro customers to the PASA for more complex orders.Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies and standards, completing specified safety training, immediately correcting hazards and unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, coworkers, vendors, or customers.

Key Responsibilities:

Universal Pro Associates should greet, engage and thank every customer.
While processing sales transactions, perform fast and accurate customer service during all customers interactions including POS register/COM check out, phone sales transactions, customer inquiries, and ensuring BOPIS/will call/delivery transactions are performed timely.
Assist PASAs in driving Pro loyalty programs by increasing Pro Xtra registration, Local Pro, HDCC sign ups, and utilize Pro programs (Pro volume pricing, bulk, etc.) to drive sales.
Demonstrate selling behaviours by being available and engaged with customers, to identify Pro’s needs and provide fast and accurate transactions.
Standards: ensure Pro Desk, off-shelf and lumber canopy are well stocked, faced with adequate signage.
Welcome Pro customers to the Pro Desk to deliver speed of checkout: process customer orders accurately, quickly, and safely using processes and techniques outlined in Cashier training.

Understand Customer Needs

GET – Makes customers the first priority, actively seeks out customers, greets, engages and thanks all customers, offers assistance.
Demonstrates a basic knowledge of products, services and procedures in assigned area and nearby departments, knows priority articles.
Seeks to fully understand the customers' needs, provides customer with the best solution even if it involves a price reduction, contacts other associates/leaders as needed.
Asks customers about their project and provides appropriate related items and services for total project, sells the whole project.

Safety and Compliance

Maintains a clean and uncluttered store environment, ensures that department/area and aisles are clear, product is easily accessible to customers.
Ensures product is fully packed down and in-stock at all times.
Ensures aisles and products, specials etc. are all clearly and attractively signed.
Follows safety policies and procedures, identifies and corrects safety hazards, reports violations, and encourages others to work safely standards.
Working relationships - Works effectively with others, resolves conflict, listens well, and shares knowledge with others.

Competencies:

Customer Focus
Safety & Compliance

Skills:

Processes transactions efficiently minimizes voids/clearance actions, minimizes quantity key usage, and maximizes scanner usage.
Handles dissatisfied customers or customer complaints effectively, defuses negative situations as appropriate; show diplomacy; guides toward positive resolution; conveys a sense of competence and effectiveness to customer. Escalates the issue to manager when appropriate.
Flexible to work different roles at the frontend including the returns desk or special services and assists in other departments of the store, including staffing outdoor seasonal tills, where required.

Direct Manager/Direct Reports:

Reports to Department Supervisor

Travel Requirements:

Physical Requirements:

Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Requires the ability to move around the store and maneuver merchandise when necessary
Walking and Standing - Requires moving around the store to assist Customers
Identifying and reading reports, tickets and UPC labels - Requires recognizing, identifying and using merchandise and necessary reports

Working Conditions:

Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface.
The warehouse environment can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.
Floors around work area may become slippery during wet weather conditions.
May have to handle merchandise and work with tools with sharp edges.
Passing forklifts emit gas fumes.

Minimum Education:

High School Diploma or equivalent

Minimum Years of Work Experience:

Minimum Leadership Experience:

Certifications:

Other Requirements/Assets:

Forklift experience considered an asset.

Apply About employer

More about this job

Responsibilities

The Universal Pro Associate provides outstanding customer service by assisting Pro customers with transactions, inquiries, and project solutions. They are also responsible for maintaining department standards, including stocking, signage, and ensuring a safe, clean shopping environment.

Requirements

Candidates should have a high school diploma or equivalent and the ability to perform physical tasks such as lifting and moving merchandise. Experience with forklifts is considered an asset, though no specific years of work experience are required.

Skills

Customer service
Sales
Point of sale
Inventory management
Communication
Conflict resolution
Safety compliance
Product knowledge
Order picking
Loyalty program promotion
Teamwork
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Pro Desk
Sales Transactions
POS
Inventory
Safety
Lumber Canopy
Pro Xtra
Loyalty Programs
Forklift
Merchandising
Order Picking
BOPIS
Warehouse Environment

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