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Added 1 hour ago
SC
Sales Associate-Print&Services
Staples Canada
Calgary, AB
- Part-time
Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
Added 1 hour ago
C
Associate (Broker), Office
Colliers
AB · Red Deer County, AB
- Volunteer
Eventually transition to independently managing real estate sales transactions from start to finish.
Added 2 hours ago
W
(CAN) Cashier
Walmart
Surrey, BC
- Part-time
2. Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
Added 2 hours ago
WC
(CAN) Front End Checkout Team Associates
Walmart Canada
Peace River, AB
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 2 hours ago
WC
Customer Service Manager
Walmart Canada
Port Hawkesbury, NS
- $15 CAD / hour
- Full-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 2 hours ago
WC
(CAN) customer Service Manager
Walmart Canada
Uxbridge, ON
- $15 CAD / hour
- Contract
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 2 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Tsawwassen, BC
- $15 CAD / hour
- Full-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 2 hours ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
North Vancouver, BC
- Full-time
…friendly, helpful service and assisting customers as they complete transactions in the self‑service checkout area. This role is a strong fit for individuals seeking an engaging position in…
Added 2 hours ago
WC
(CAN) Cashier
Walmart Canada
Chilliwack, BC
- Full-time
Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
Added 2 hours ago
WC
(CAN) Cashier
Walmart Canada
Surrey, BC
- Full-time
Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
Added 3 hours ago
W
(CAN) Self Checkout Attendant
Walmart
North Vancouver, BC
- Part-time
…friendly, helpful service and assisting customers as they complete transactions in the self‑service checkout area. This role is a strong fit for individuals seeking an engaging position in…
Added 3 hours ago
LC
Cashier, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Brandon, MB
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 4 hours ago
P
Retail Operations Lead
PetSmart
Belleville, ON
- Full-time
Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing…
Added 4 hours ago
Customer Experience Associate - Enterprise & Birchmount (30 hours/week)
Scotiabank
Markham, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 4 hours ago
Customer Experience Associate - Aurora (Casual)
Scotiabank
Aurora, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 4 hours ago
MG
Sales Associate (Seasonal)
Mind Games
Dartmouth, NS
- Part-time
Added 5 hours ago
Sales Associate-Retail
Roots
Richmond, BC
We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to…
Added 5 hours ago
W
(CAN) Customer Service Manager
Walmart
Tsawwassen, BC
- Part-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 6 hours ago
SI
Sales Associate
Staples Inc.
Penticton, BC
- Part-time
Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
Added 7 hours ago
W
(CAN) customer Service Manager
Walmart
Uxbridge, ON
- Part-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 7 hours ago
W
Customer Service Manager
Walmart
Port Hawkesbury, NS
- Full-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 7 hours ago
7
Store Crew
7-Eleven
Winnipeg, MB
- Full-time
Crew positions are entry level opportunities with schedules to fit your life. As one would expect, cash handling, fuel transactions, cleaning, and stocking are part of the role with some…
Added 7 hours ago
7
Store Crew
7-Eleven
Niagara Falls, ON
- Internship
Crew positions are entry level opportunities with schedules to fit your life. As one would expect, cash handling, fuel transactions, cleaning, and stocking are part of the role with some…
Added 7 hours ago
7
Store Crew
7-Eleven
Surrey, BC
- Internship
Crew positions are entry level opportunities with schedules to fit your life. As one would expect, cash handling, fuel transactions, cleaning, and stocking are part of the role with some…
Added 7 hours ago
7
Store Crew
7-Eleven
Oakville, ON
- Internship
Crew positions are entry level opportunities with schedules to fit your life. As one would expect, cash handling, fuel transactions, cleaning, and stocking are part of the role with some…

The Home Depot

Associé(e) service Pro (temps partiel)

Lachenaie, QC, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

Universal Pro Associates (UPA) are responsible for providing outstanding customer service and ensuring Pro customer’s transactions are handled quickly and accurately. The Universal Pro Associate will drive customer acquisitions by asking probing project questions and being knowledgeable about Pro and loyalty programs. Supporting the Pro desk by maintaining department standards of the Pro desk area and lumber canopy, offering loading and order picking assistance as needed, and will transition Pro customers to the PASA for more complex orders.Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies and standards, completing specified safety training, immediately correcting hazards and unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, coworkers, vendors, or customers.

Key Responsibilities:

Universal Pro Associates should greet, engage and thank every customer.
While processing sales transactions, perform fast and accurate customer service during all customers interactions including POS register/COM check out, phone sales transactions, customer inquiries, and ensuring BOPIS/will call/delivery transactions are performed timely.
Assist PASAs in driving Pro loyalty programs by increasing Pro Xtra registration, Local Pro, HDCC sign ups, and utilize Pro programs (Pro volume pricing, bulk, etc.) to drive sales.
Demonstrate selling behaviours by being available and engaged with customers, to identify Pro’s needs and provide fast and accurate transactions.
Standards: ensure Pro Desk, off-shelf and lumber canopy are well stocked, faced with adequate signage.
Welcome Pro customers to the Pro Desk to deliver speed of checkout: process customer orders accurately, quickly, and safely using processes and techniques outlined in Cashier training.

Understand Customer Needs

GET – Makes customers the first priority, actively seeks out customers, greets, engages and thanks all customers, offers assistance.
Demonstrates a basic knowledge of products, services and procedures in assigned area and nearby departments, knows priority articles.
Seeks to fully understand the customers' needs, provides customer with the best solution even if it involves a price reduction, contacts other associates/leaders as needed.
Asks customers about their project and provides appropriate related items and services for total project, sells the whole project.

Safety and Compliance

Maintains a clean and uncluttered store environment, ensures that department/area and aisles are clear, product is easily accessible to customers.
Ensures product is fully packed down and in-stock at all times.
Ensures aisles and products, specials etc. are all clearly and attractively signed.
Follows safety policies and procedures, identifies and corrects safety hazards, reports violations, and encourages others to work safely standards.
Working relationships - Works effectively with others, resolves conflict, listens well, and shares knowledge with others.

Competencies:

Customer Focus
Safety & Compliance

Skills:

Processes transactions efficiently minimizes voids/clearance actions, minimizes quantity key usage, and maximizes scanner usage.
Handles dissatisfied customers or customer complaints effectively, defuses negative situations as appropriate; show diplomacy; guides toward positive resolution; conveys a sense of competence and effectiveness to customer. Escalates the issue to manager when appropriate.
Flexible to work different roles at the frontend including the returns desk or special services and assists in other departments of the store, including staffing outdoor seasonal tills, where required.

Direct Manager/Direct Reports:

Reports to Department Supervisor

Travel Requirements:

Physical Requirements:

Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Requires the ability to move around the store and maneuver merchandise when necessary
Walking and Standing - Requires moving around the store to assist Customers
Identifying and reading reports, tickets and UPC labels - Requires recognizing, identifying and using merchandise and necessary reports

Working Conditions:

Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface.
The warehouse environment can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.
Floors around work area may become slippery during wet weather conditions.
May have to handle merchandise and work with tools with sharp edges.
Passing forklifts emit gas fumes.

Minimum Education:

High School Diploma or equivalent

Minimum Years of Work Experience:

Minimum Leadership Experience:

Certifications:

Other Requirements/Assets:

Forklift experience considered an asset.

Apply About employer

More about this job

Responsibilities

The Universal Pro Associate provides outstanding customer service by assisting Pro customers with transactions, inquiries, and project solutions. They are also responsible for maintaining department standards, including stocking, signage, and ensuring a safe, clean shopping environment.

Requirements

Candidates should have a high school diploma or equivalent and the ability to perform physical tasks such as lifting and moving merchandise. Experience with forklifts is considered an asset, though no specific years of work experience are required.

Skills

Customer service
Sales
Point of sale
Inventory management
Communication
Conflict resolution
Safety compliance
Product knowledge
Order picking
Loyalty program promotion
Teamwork
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Pro Desk
Sales Transactions
POS
Inventory
Safety
Lumber Canopy
Pro Xtra
Loyalty Programs
Forklift
Merchandising
Order Picking
BOPIS
Warehouse Environment

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