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The Home Depot

Caissier(ère) principal(e) (temps partiel)

Saint-Jérôme, QC, Canada

Part-time

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Job details

Job type: Part-time
Experience: 1 to 2 years Retail or Cash experience an asset
Posting language: English
Posted: Sep 18, 2026

Original job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience. The Head Cashier coaches, trains and develops Front End and Lot Associates along with maintaining coverage through scheduling and providing first level of escalation for customer issues.

Key Responsibilities:
Ensures Customer Satisfaction

Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
Ensure sufficient checkouts are available by maintaining lines no longer than one at the register plus two more waiting in line.
Walk front end from the customer experience perspective daily, ensuring Grand Opening readiness, ad execution (per Playbook) and flyer readiness.
Observe associates and work activity, ensuring appropriate staffing levels to meet business needs.
Provide associates with the training, information, tools, coaching, guidance, encouragement and recognition needed to meet expectations and/or take on higher levels of responsibility.

Leading the Front End

Communicate goals, priorities, and directions from store leadership to associates.
Ensure the parking lot is shoppable and free of debris.
Engage back-up cashiers as necessary and assign them to predetermined registers.
Operate cash machines and train cashiers accordingly.
Assist guards for cash collection.

Maintains Safety and Security

Follows all Safety and Loss Prevention policies and procedures.
Follows processes on the front-end designed to mitigate shrink and protect assets, ensuring front end associates do the same.

Competencies:

Customer Focus
Time Management
Promotes Teamwork
Problem Solving
Communicates Effectively

Skills:

Interpersonal Skills
Cash Handling
Leadership Skills
Attention to Detail

Direct Manager/Direct Reports:

Reports to Department Supervisor

Travel Requirements:

No travel requirements

Physical Requirements:

Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions:

Working within a flexible schedule that may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education:

High School Diploma or equivalent

Minimum Years of Work Experience:

1 to 2 years Retail or Cash experience an asset

Minimum Leadership Experience:

Minimum 1 year leading people

Certifications:

Other Requirements/Assets:

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More about this job

Responsibilities

The Head Cashier supports the Front End Supervisor by coaching and training associates to ensure a positive customer experience. They are also responsible for maintaining store safety, managing checkout lines, and overseeing daily front-end operations.

Requirements

Candidates should have a high school diploma or equivalent and at least one year of retail or cash handling experience. Additionally, a minimum of one year of leadership experience is required to effectively guide and develop front-end associates.

Skills

Customer service
Cash handling
Leadership
Training
Coaching
Time management
Problem solving
Communication
Attention to detail
Teamwork
Loss prevention
Scheduling
Conflict resolution

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cashier
Front End
Customer Satisfaction
Loss Prevention
Staffing
Training
Leadership
Scheduling
Safety
Inventory
Cash Management
Operations
Team Development
Customer Experience

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