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Added 34 mins ago
SD
Superviseur(e) de l’avant du magasin, rémunéré(e) à l’heure – PHX temps partiel jour
Shoppers Drug Mart
Mont-Royal, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 34 mins ago
SD
Superviseur(e) de l’avant du magasin, rémunéré(e) à l’heure – PHX temps partiel soir
Shoppers Drug Mart
Mont-Royal, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 34 mins ago
CI
Sales Associate, Seasonal
Crocs, Inc.
AB · Rocky View, AB
- Part-time
We are hiring a Seasonal Sales Associate to deliver outstanding in-store experiences, support merchandising, product placement, POS and stockroom operations, and help drive sales while…
Added 34 mins ago
CI
Sales Associate, Seasonal
Crocs, Inc.
AB · Rocky View, AB
- Part-time
We are hiring a Seasonal Sales Associate to deliver outstanding in-store experiences, support merchandising, product placement, POS and stockroom operations, and help drive sales while…
Added 34 mins ago
CI
Sales Associate, Seasonal
Crocs, Inc.
Richmond, BC
- Part-time
We are hiring a Seasonal Sales Associate to deliver outstanding consumer experiences, support selling goals, and assist across the store with customer service, merchandising, product…
Added 2 hours ago
PV
Part-Time Store Associate - Fran 1428
Pet Valu
Dartmouth, NS
- Part-time
…and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds,…
Added 3 hours ago
WC
(CAN) Overnight Associate
Walmart Canada
Kamloops, BC
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 3 hours ago
WC
(CAN) Overnight Lead Department Manager
Walmart Canada
Kamloops, BC
- Full-time
…who enjoy leading others and making a visible impact on store…
Added 3 hours ago
WD
Operations Team Leader
Walmart Distribution Center
Cornwall, ON
- Full-time
The Position is responsible for supervising daily distribution center (DC) operations including scheduling, hiring and training of DC Associates. Oversees day to day DC functions in one of…
Added 5 hours ago
W
(CAN) Overnight Associate
Walmart
Kamloops, BC
- Full-time
To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers,…
Added 5 hours ago
W
(CAN) Overnight Lead Department Manager
Walmart
Kamloops, BC
- Full-time
…who enjoy leading others and making a visible impact on store…
Added 5 hours ago
NB
Associate
National Bank of Canada
Baie-Comeau, QC
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 6 hours ago
VS
Selling Associate-Metropolis at Metrotown VS
Victoria’s Secret & Co.
Burnaby, BC
- Full-time
The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.
Added 6 hours ago
TB
PT Support Associate - Seasonal
Tory Burch
Richmond, BC
- Part-time
…priorities, supporting front of the house and back of the house operations. You’re also resourceful and collaborative, highly motivated and efficient. A sense of humor is a…
Added 7 hours ago
W
(CAN) Customer Service Desk Associate
Walmart
Kelowna, BC
- Part-time
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver friendly and…
Added 7 hours ago
W
(CAN) Customer Service Manager
Walmart
Kelowna, BC
- Full-time
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.
Added 7 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Parkdale Thrift Store
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 8 hours ago
Parts Associate
Clutch Technologies Inc.
Mississauga, ON
The Parts Associate will support parts and materials flow in our Mississauga reconditioning facility. You’ll be responsible for managing inventory, organizing parts, and ensuring production…
Added 8 hours ago
SA
Restaurant Cashier
SSP America
Mississauga, ON
- Full-time
SSP Canada operates more than 30 restaurants throughout Toronto Pearson International Airport. The Food Service Associate plays a vital role in delivering excellent customer experiences by…
Added 8 hours ago
SD
Pharmacy Student, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Richmond, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 8 hours ago
W
(CAN) OMNI Customer Fulfillment Associate
Walmart
Edmonton, AB
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 9 hours ago
Sales Associate
Laura Canada
Saskatoon, SK
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships…
Added 9 hours ago
A
Customer Service Associate - Oakville
Andrews
Oakville, ON
- Full-time
Andrews is on a strategic journey to deliver a best-in-class customer experience that is driven by our transition to an omnichannel business and operating model. The Customer Service…
Added 9 hours ago
C
General Help, Part Time
Cook
Ottawa, ON
- Part-time
As a General Help Associate, you will play an essential role in creating a positive experience for our consumers. You will be a versatile member of the Food Services team and may be…
Added 9 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Kelowna, BC
- $15 CAD / hour
- Full-time
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

The Home Depot

Customer Service Coordinator- 6 Month Contract

Vaughan, ON, Canada

The pay range for this position is between $38,800.00 - $43,900.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The pay range for this position is between $38,800.00 - $43,900.00
Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

The Supply Chain Customer Service Coordinator is responsible for driving customer satisfaction. The individual is tasked with investigating and resolving complex purchase order status cases, coordinating escalation resolution as it relates to customer orders, appointing THD deliveries into stores and communicating plans directly with supply chain teams. The associate is responsible for finding ways to enhance operational effectiveness by coordinating efforts in conjunction with other internal business partners who share the same resources. They provide customer service leadership as well as act as the final escalation point for all supply chain customer service issues.

Key Responsibilities:

Provide excellent customer service via active listening and professional communication and identifying root causes of issues with a focus on making customers happy and minimizing recurrence.

Work directly with Supply Chain, store and vendor teams to address customer order management inquiries.

Subject matter expert for issue resolution

Act as final escalation point for complex or urgent customer service-related issues.

Identify patterns and trends relating to purchase order / delivery issues and raise these to the Supply Chain Operations team for further investigation.

Make recommendations to enhance the customer experience and improve metrics.

Support process improvement initiatives by summarizing common themes identified via call, email and Supply Chain teams.

Support expedites and communications during peak operations and crisis situations

Ability to resolve conflict rationally and effectively turning unsatisfied customers into

Supply Chain supporters.

Ability to respond positively and decisively to adverse situations, complicated issues,

and/or irate customers.

Always employ a customer’s FIRST approach to resolving complex customer service

issues

Ability to execute on high level strategy.

Competencies:

Collaborates

Action oriented

Drives results

Plans and Aligns

Skills:

Organization skills

Problem solving and critical thinking skills

Keen analytical skills, reporting development and trend analysis.

Exceptional organizational and follow-up skills are essential.

Strong communication skills and networking abilities to deal with internal and external stakeholders

Manage impasse with calm, patience, and respect

Direct Manager/Direct Reports:

Reports to Manager, Supply Chain Customer Service

Travel Requirements:

Limited

Physical Requirements:

Extended sitting

Repetitive tasks

Hybrid Work:

Working Conditions:

Working in an office setting: computer work, camera on virtual meetings, taking support calls

Minimum Education:

bachelor's degree/college diploma program or equivalent program in supply chain / logistics.

Minimum Years of Work Experience:

3-5 years front line customer service required

Must meet minimum time in position requirements and Performance Management code of "M+”

Minimum Leadership Experience:

Bilingual in French and English is an asset

Certifications:

None

Other Requirements/Assets:

Store experience a definite asset.

The pay range for this position is between $38,800.00 - $43,900.00

Apply About employer

More about this job

Responsibilities

The coordinator is responsible for investigating and resolving complex purchase order status cases and coordinating escalation resolutions. They also act as a subject matter expert to enhance operational effectiveness and support supply chain teams.

Requirements

Candidates must have 3-5 years of front-line customer service experience and a bachelor's degree or college diploma in supply chain or logistics. Strong analytical, communication, and conflict resolution skills are required for this role.

Skills

Customer service
Problem solving
Critical thinking
Analytical skills
Reporting development
Trend analysis
Organizational skills
Follow-up skills
Communication skills
Networking
Conflict resolution
Supply chain management
Order management
Issue resolution
Strategic execution

Visa sponsorship

Not detected in the job text

Keywords

Supply Chain
Customer Service
Purchase Order
Logistics
Order Management
Escalation Management
Process Improvement
Data Analysis
Stakeholder Management
Reporting
Trend Analysis
Conflict Resolution
Operations
Vendor Management
Customer Experience

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