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The Home Depot

Front End Associate Part-Time - 7102 Thunder Bay

Thunder Bay, ON, Canada

The pay range for this position is between $18.60 - $19.60 · Part-time

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Job details

Pay: The pay range for this position is between $18.60 - $19.60
Job type: Part-time
Apply by: Nov 8, 2026
Experience: 1 to 2 years Retail or Cash experience an asset
Posting language: English
Posted: Oct 29, 2026

Original job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.

Key Responsibilities:
Ensures Customer Satisfaction

Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.

Maintains Safety, Security and Shrink Mitigation

Follows all Safety and Loss Prevention policies and procedures.
Follows processes on the front-end designed to mitigate shrink and protect assets.

Competencies:

Communicates Effectively
Customer Focus

Skills:

Interpersonal skills
Cash Handling

Direct Manager/Direct Reports:

Front End Supervisor

Travel Requirements:

None

Physical Requirements:

Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions:

Working within a flexible schedule that may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education:

Highschool Diploma or Equivalent

Minimum Years of Work Experience:

1 to 2 years Retail or Cash experience an asset

Minimum Leadership Experience:

Certifications:

Other Requirements/Assets:

The pay range for this position is between $18.60 - $19.60

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More about this job

Responsibilities

Front-end associates are responsible for directing customers to registers, processing transactions accurately, and providing excellent customer service using the GET Involved approach. They also maintain store safety, security, and promote company services like credit and tool rentals.

Requirements

Candidates must have a high school diploma or equivalent and 1 to 2 years of retail or cash handling experience. The role requires the ability to perform physical tasks such as bending, lifting, and standing in a warehouse environment.

Skills

Customer Service
Cash Handling
Interpersonal Skills
Communication
Transaction Processing
Product Knowledge
Loss Prevention
Safety Compliance

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Cash Handling
Loss Prevention
Transaction Processing
Safety
Inventory Shrink Mitigation
Credit Services
Extended Warranty
Tool Rental
Pro Services
Warehouse Environment

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