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The Home Depot

Order Picker Part Time - ST CATHARINES

St. Catharines, ON, Canada

The pay range for this position is between $20.10 - $21.85 · Part-time

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Job details

Pay: The pay range for this position is between $20.10 - $21.85
Job type: Part-time
Apply by: Nov 9, 2026
Experience: 1 to 2 years Retail or Distribution experience an asset
Posting language: English
Posted: Nov 4, 2026

Original job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

Order Picker associates are responsible for obtaining pick lists (the detailed list of products necessary to fill each order) and prioritizing them in the order in which each needs to be filled. This involves gathering merchandise throughout the store to fill orders in a timely manner, carefully packing orders to ensure that products do not get damaged, and accurately labelling and placing orders into specified holding areas until they are moved out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to read a COM order or notes in the system.

Key Responsibilities:
Ensures Customer Satisfaction

Following Home Depot’s GET model of customer service including Greeting, Engaging, and Thanking the customer.
Gathering the product mix to fill all orders in a timely manner, while utilizing the Order Fulfillment Application.
Loading delivery vehicles and taking out customers curbside orders, which includes complying with required safety regulations.
Creating space for delivery orders until they are moved out of the store Packing and labeling orders carefully to ensure that products do not get damaged and can withstand the turbulence encountered on a delivery truck.

Safety and Compliance

Follows all Safety and Loss Prevention policies and procedures.
Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.

Competencies:

Communicates effectively
Customer focus
Action oriented
Drives results

Skills:

Attention to detail
Organizational skills
Interpersonal skills

Direct Manager/Direct Reports:

Reports to Service Desk Department Supervisor

Travel Requirements:

Physical Requirements:

Walking, standing, bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items
Occasionally requires the ability to lift and move heavy and bulky items without assistance
Climbing Ladders - ability to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise

Working Conditions:

Working within a flexible schedule that includes overnight shift and may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Passing forklifts emit gas fumes.
Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education:

High School Diploma or equivalent

Minimum Years of Work Experience:

1 to 2 years Retail or Distribution experience an asset

Minimum Leadership Experience:

Certifications:

Other Requirements/Assets:

Knowledge of operating reach trucks and order picker machines and asset.

The pay range for this position is between $20.10 - $21.85

Apply About employer

More about this job

Responsibilities

Order Picker associates are responsible for gathering merchandise to fill customer orders, packing them carefully, and ensuring accurate labeling. They also handle customer transactions at the service desk and maintain safety standards within the warehouse environment.

Requirements

Candidates must have a high school diploma or equivalent and 1 to 2 years of retail or distribution experience. The role requires physical stamina for lifting, climbing ladders, and working in a flexible schedule including evenings and weekends.

Skills

Order picking
Customer service
Attention to detail
Organizational skills
Interpersonal skills
POS sales
Inventory management
Safety compliance
Loading and unloading
Communication
Action oriented
Driving results
Warehouse operations

Visa sponsorship

Not detected in the job text

Keywords

Order Picker
Retail
Distribution
Warehouse
Customer Service
POS
Inventory
Safety
Loss Prevention
Order Fulfillment
Reach Truck
Order Picker Machine
Freight
Merchandise
Logistics

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