Service Desk Part Time (RICHMOND HILL)
- Richmond Hill, ON, Canada
The pay range for this position is between $20.35 - $22.10 · Part-time
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Job details
- Pay
- The pay range for this position is between $20.35 - $22.10
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Service Desk
Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders.
Position Responsibilities
- Ensure customers receive products and services requested in a timely and accurate manner
- Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents
- Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner.
What sets us apart?
- Health and Dental Benefits for Full Time associates
- Profit Sharing and Stock Purchase Plan
- Paid Training & Career Development
- Tuition Reimbursement
More about this job
Responsibilities
Service Desk associates manage customer orders from start to finish, ensuring timely and accurate delivery of products and services. They act as a liaison between customers, internal departments, vendors, and installers to resolve issues and coordinate order-related activities.
Requirements
The role requires a customer-focused individual who is eager to learn and capable of managing complex order processes. Candidates should be able to work professionally with various stakeholders to ensure customer satisfaction.
Skills
- Customer service
- Order management
- Communication
- Problem solving
- Coordination
- Project support
- Vendor relations
Benefits
- Health benefits
- Dental benefits
- Profit sharing
- Stock purchase plan
- Paid training
- Career development
- Tuition reimbursement
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Customer Service & Support
Keywords
- Service Desk
- Customer Order Management
- Retail
- Order fulfillment
- Customer support
- Project support
- Vendor management
- Installations
- Home Depot