Special Services Associate Full Time - 7102 Thunder Bay
- Thunder Bay, ON, Canada
The pay range for this position is between $20.10 - $21.85 · Full-time
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Job details
- Pay
- The pay range for this position is between $20.10 - $21.85
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders.
Position Responsibilities Ensure customers receive products and services requested in a timely and accurate manner Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner. What sets us apart? Health and Dental Benefits for Full Time associates Profit Sharing and Stock Purchase Plan Paid Training & Career Development Tuition Reimbursement
The pay range for this position is between $20.10 - $21.85More about this job
Responsibilities
The associate is responsible for managing customer orders from start to finish, including special orders, installations, and website orders. They act as a primary liaison between customers, vendors, and internal departments to ensure accurate and timely service delivery.
Requirements
The role requires a candidate who is curious, eager to learn, and capable of guiding customers to project solutions. Strong interpersonal skills are necessary to coordinate effectively with various stakeholders and resolve order-related issues.
Skills
- Customer service
- Order management
- Communication
- Problem solving
- Project coordination
- Liaison
- Time management
- Attention to detail
Benefits
- Health benefits
- Dental benefits
- Profit sharing
- Stock purchase plan
- Paid training
- Career development
- Tuition reimbursement
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Customer Service & Support
Keywords
- Customer Order Management
- Retail
- Special orders
- Installations
- Vendor relations
- Project support
- Customer satisfaction
- Home Depot
- Order fulfillment