Technology Partnership Navigator
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 3-5 years of experience in a healthcare or research environment navigating and coordinating complex institutional process for technology projects, compliance, or operations.
- Working hours
- 35 hours/week
- Posting language
- English
- Posted
Original job description
When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.
Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.
The Technology Partnerships Navigator plays a pivotal role in enabling researchers to successfully collaborate with external software developers and technology partners. This role guides research teams and their partners through the full lifecycle of building technology applications -- including mobile apps, web platforms, data systems, devices, and research software tools--by helping them navigate SickKids processes, including those related to funding, legal review, ethics, privacy, information security, data access, intellectual property protection, commercialization, and IT integration.
Acting as the coordinating node and ongoing partner to research teams for digital research initiatives that are extending out into the community. Building upon expertise supporting the development of research technology, the Technology Partnerships Navigator ensures projects progress smoothly, scope and risks are identified early, and partners understand requirements and responsibilities at each stage. The role collaborates closely with internal departments including Legal, Privacy, Information Technology, Information Security, Industry Partnerships & Commercialization (IP&C), SickKids AI, and Research Operations. The successful technology partnerships will anticipate risks and complexities, and understand what questions, experts, and partners need to be engaged and when. They understand the SickKids¿ institutional policies, risk frameworks, and best practices, and ensure technology partnerships are aligned.
This role is essential to supporting SickKids¿ growing portfolio of digital and data driven research, contributing directly to bringing patients, families, researchers, and industry together.
This is a hybrid role with weekly onsite expectations. Reports to the Senior Manager, Research IT Infrastructure with direction from Program Manager, Research Information Risk.
Here's What You'll Get To Do
Technology Intake & Triage
- Serve as a primary point of coordination within SickKids for research teams considering collaborating with external partners to develop technology for research and clinical translation.
- Conduct structured intake to identify and document project purpose, requirements, scope, data flows and use, risk level, and required internal reviews.
- Prioritize and triage requests based on complexity and timelines.
- Connect and coordinate multiple groups and provide recommendations where necessary to ensure technology partnerships are successfully launched.
- Guide researcher teams through required steps spanning:
- Funding sources and eligibility
- Contracting (NDAs, MSAs, SOWs, data sharing agreements)
- Research Ethics Board (REB) requirements
- Privacy Office review
- Information Security Office review
- IT solution architecture and integration requirements
- Hosting options
- Data access and governance processes
- Commercialization, IP protection, and licensing pathways
- Communication Public Affairs
- Identify and foresee potential obstacles and rate-limiting steps early and engage appropriate experts to mitigate them.
- Engage appropriate expertise to support negotiations with external vendors regarding technical, privacy, and data sharing obligations.
- Ensure consistent application of policies in technology-enabled research settings.
- Support general navigation of technology related research projects as needed.
- Maintain logs of active technology projects, approvals, documentation, and risk assessments.
- Support creation and refinement of process maps, decision guides, and templates for technology partnerships.
- Draft or contribute to guidance documents, policies, FAQs, workflow diagrams, and navigator tools.
- Maintain strong relationships with the Research Community, Legal, Privacy, Information Technology, IP&C, Research IT, and external developers.
- Coordinates conversations to align expectations, expedite project delivery, and support issue resolution. Influence and support escalation as necessary.
- Educate and develop materials to guide investigators, coordinators, and administrative partners on internal and external expectations and requirements for their projects.
- Identify system level opportunities to streamline processes, reduce duplication, and improve clarity.
- Support Research IT leadership in designing improved workflows for technology partnerships.
- Contribute to major research technology initiatives (e.g., digital platforms, app ecosystems, data access modernization).
Here's What You'll Need
- 3-5 years of experience in a healthcare or research environment navigating and coordinating complex institutional process for technology projects, compliance, or operations.
- Ability to work independently with minimal supervision while managing multiple concurrent projects.
- Demonstrated experience with the full software development lifecycle, and digital health application deployment.
- Strong communication skills, including the ability to translate complex requirements into clear guidance.
- Exceptional organizational, analytical, and problem-solving abilities.
- Ability to build trust and rapport with a broad array of partners.
- Demonstrated judgment, urgency, and commitment to ethics, compliance, and research integrity.
- Demonstrated commitment and actions in advancing equity, diversity, and inclusion objectives
- Familiarity with research ethics requirements, data sharing agreements, or health information legislation.
- Experience in academic health sciences, clinical research, or advanced research computing.
- Understanding of commercialization pathways, IP strategy, and industry partnerships.
- Ability to learn and evaluate new technologies in a research context.
- Creative problem solving and strong customer service orientation.
- This position is eligible for employee benefits coverage. The full benefits package will be discussed at the time of offer.
- A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.
- A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
- The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.
- For more on why you'll love working at SickKids, visit our careers site.
- Temporary 14-month contract
- 35 hours/week
If you require accommodation during the application process, please reach out to our aSKHR team. SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired. If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially.
Technical difficulties? Email ask.hr@sickkids.ca with a short description of the issues you are experiencing. We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.
Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.
Every application is reviewed by a human recruiter and all hiring decisions are made by people. In some cases, AI-assisted tools are used to help review applications based on job-related qualifications.
All positions posted on the SickKids Hospital's Careers Site represent current vacancies, unless otherwise posted in the job description.
More about this job
Responsibilities
Coordinate technology partnerships for research projects, guiding teams and external partners through intake, funding, contracting, ethics, privacy, security, data access, IT integration, and commercialization processes. Maintain project documentation, identify risks and process bottlenecks, develop guidance and workflows, and build alignment among researchers, internal departments, and external developers.
Requirements
Requires 3–5 years of experience coordinating complex technology, compliance, or operational processes in a healthcare or research environment, along with software development lifecycle and digital health deployment experience. Candidates should demonstrate strong communication, organization, analytical judgment, stakeholder relationship-building, and commitment to ethics, research integrity, and equity, diversity, and inclusion.
Skills
- Digital Health Application Deployment
- Project Intake And Triage
- Risk Assessment
- Cross-Functional Coordination
- Research Ethics
- Privacy And Information Security
- Data Governance
- Contracting
- Intellectual Property Protection
- Commercialization
- Process Improvement
- Stakeholder Engagement
- Communication
- Problem-Solving
Benefits
- Employee Benefits Coverage
- Employee Wellness Program
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Healthcare
- Science & Research
- Management & Leadership
- Legal
Keywords
- Digital Research
- Digital Health Applications
- Mobile Apps
- Web Platforms
- Data Systems
- Research Software
- Technology Partnerships
- Project Intake
- Risk Assessment
- Research Ethics Board
- Privacy Review
- Information Security
- IT Solution Architecture
- IT Integration
- Data Access
- Data Governance
- Data Sharing Agreements
- Contracting
- Funding Eligibility
- Intellectual Property
- Commercialization
- Licensing
- Research Operations
- Research Computing
- Process Mapping
- Workflow Design
- Health Information Legislation
- Industry Partnerships
- Equity, Diversity, And Inclusion